Rodos Palace Omdömen 8

After reading reviews I was anxious but the reviews couldn't be any more wrong hotel is clean and beautiful staff are so attentive and very very friendly food is exceptional along with amenities and no issues is a hassle to the staff only issue we had is our key to the room stopped opening door but reception apologized and it was sorted in minutes. Would like to signal out Labrenia (I hope that's how her name is spelt) the PR manager she personally spoke to all guests that I saw to make sure your stay was as expected. All in all if I have a fault to pickup is they are renovating behind the scenes but you have to go look for it to see it but not causing an issue to experience

Jørgen Fogtmann
Man skrev 5 stjernet hotel, vi kunne ikke engang give det en stjerne. Hotellet har slet ikke personale til at klare så mange gæster på en gang.Lang ventetid på check in. Der var mangel på bestik, så ens mad var kold inden man fik en kniv eller gaffel. Kopper manglede også. For få toiletter i pool området. Alt ialt en dårlig oplevelse.

gammelt,slidt hotel,ingen minibar, all in er et joke.
Betalte 15 eu per natt i turistskatt,samt 80 eu som deposition, ikke fått tilbage de penge, matsal med massa pasta og ris, billig ,dålig mad, all in utspaede drinkar, henvisning til kun 2 pladser, underbemanad personal i matsal.

AVOID AVOID AVOID❗️❗️❗️❗️
Arrived Saturday night & everything was fine until Monday evening. I’m here alone with my 5yo son, we came upstairs for a nap and we both woke up with serious tummy pain, we felt weak & faint, sickness & diarrhoea. As I was on the loo my son was being sick in the sink & next thing I know I woke up on the floor after fainting and banging my head. My son was crying because he thought I died. I was terrified if something would happen to me and I wasn’t with any family to take care of my son. We ended up getting a taxi to hospital, what should’ve been €15 for the taxi was €50 because he couldn’t control being sick in there and I wasn’t with it to catch it with anything. I couldn’t get out the taxi they had to put me in a wheelchair & wheel me in to a bed. I was then put on a drip, which slowly I felt a little less faint but still very sick. My son kept being sick also, finally when we both were examined and told 80% of the people coming in lately were from this hotel with the SAME PROBLEM and its food poisoning. We came back to the hotel & slept most of yesterday on & off. We’re ordering out of the hotel now from an app called wolt for food. I’ve made a complaint to guest relations but they won’t accept it is food poisoning because I didn’t have a specialised exam & have written proof from a dr that’s what it was. Please if you cannot change your hotel or you are here already do not touch their food! I was so so scared for myself and my son and felt so poorly it has completely ruined our experience and has scared me from ever taking my son away on my own again, now because of this he probably won’t get to travel as much & see the world because it’s just me and him, I cannot risk this happening again so I think we will holiday locally in the uk from now.

Er lige kommet hjem efter 5 dage med all inclusive.
Hvor herre bevares.
Kaos ved tjek-ind. Det tog alt for lang tid. De tager 15€ pr nat pr værelse i by skat. Samtidig forlanger de 80€ i depositum ( hvis man ødelægger noget). Der er kun een bar på hotellet hvor man kan bruge all inclusive og der står man i kø ret længe.
Det samme gælder ved måltiderne. Lang kø for at få et bord (der måske er rent) og for at får mad af dårlig kvalitet. Drikkevarer kommer måske før du er færdig med at spise.
Hold jer langt væk

Verschrikkelijk hotel!
Wij hadden All Inclusief en moesten zelfs betalen voor water!
Lange wachtrijen aan restaurant en liften !
Eten slecht en lauw!!
Personeel wisselvallig vriendelijk !
overal regent het binnen.
Hotel is versleten
NOOIT MEER !!

What a shambolic hotel . 5 stars is a joke and it is worth a maximum of 2 stars and this only for cleanliness (away from the restaurant with spillages on floor which were not cleared for some time) and the room for which the chambermaids were excellent.Keep away and do not consider booking. Check in was horrendous and slow and huge queues. Took over 90 minutes.Then only 2 working lifts( 1 other has been out of order for the whole week) and very small . All for a huge hotel with 17 floors. Restaurant staff totally ignorant and were not interested and some very rude.Food which was all buffet style frequently ran out as did cutlery plates and dishes. One morning waited over 15 minutes for the bread to be restocked and another morning asked 5 times for coffee as the machine was not working and it still never came--one waiter even said if I wanted a white coffee milk would be chargeable which had not been the case before.Food was always only tepid or more often cold. Price for a small bottled beer in the bar was exorbitant even for a hotel.
I can only repeat and stress do not go anywhere near this hotel which is a disgrace.

Det værste hotel jeg nogensinde har boet på. De har slet ikke kapacitet til det antal gæster der booket ind her. Lang kø til restaurant, når man så endelig kommer ind i restauranten er der ingen mad, kan ikke følge med med at fylde op. Kvaliteten af maden er virkelig dårlig, de billigeste råvarer, dårlig og billig vin. Man er heldig hvis man når at få sine drikkevarer inden man er færdig med at spise. Hold jer væk, ikke værd at betale for.