It’s always seems an unknown when sending money overseas especially using a new service and app for the first time. After doing my own research on Rocket Remit, I gave it a go. Started with sen... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic customer service response! I joined today and successfully sent today after a terrible experience with my long time service WR who treated me like a child. Give these guys ( RocketRemit ) a... Se mer
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Generally, they are a very good service and I will continue to use Rocket Remit. They lost a star because over the last 6 months, their server has been down several times and I was unable to se... Se mer
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Always quick and easy to transfer money on their page. Fees are very small, and the page is very easy to use and navigate. Their secure system of payment is very good as well. I can highly recommen... Se mer
Företagsinformation
Skrivet av företaget
We specialise in mobile money and bank transfers from Australia and New Zealand to over 60 countries. Our Fast, Simple and Reliable mobile money transfer services are used and trusted by people every day to transfer money safely to friends and family overseas. 1.Sign up Create your Rocket Remit account online. Just 3 simple steps to complete and it takes less than 3 minutes. 2.Add funds Load your Rocket Remit account via debit or credit card or bank transfer. 3.Send! Send money to your recipient - all you need is their mobile number. Money is transferred instantly using mobile money or bank transfer. The technology behind Rocket Remit is built on Australian multi-award winning mobile payment technology pioneered and deployed by mHITs around the world. Our simple, popular and reliable services are used and trusted by people every day to make mobile payments everywhere.
Rocket Remit
Skrivet av företaget
- Specialist mobile money remittance service.
Kontaktuppgifter
Level 1 Melbourne Building, 2601, Canberra, Australien
- 1300 696 448
- hello@rocketremit.com
- www.rocketremit.com
4,5
Utmärkt
2 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always quick and easy to transfer money.
Always quick and easy to transfer money on their page. Fees are very small, and the page is very easy to use and navigate. Their secure system of payment is very good as well.
I can highly recommend.
25 mars 2026
It’s always seems an unknown when…
It’s always seems an unknown when sending money overseas especially using a new service and app for the first time. After doing my own research on Rocket Remit, I gave it a go.
Started with sending $100 AUD to someone overseas and within mins had heard they received it.
So relieved, the cost was minimal and so fast!
Have started using Rocket Remit in a regular basis now.
28 februari 2026
Svar från Rocket Remit
Hi Ron,
Thank you for your feedback.
We understand how uncertain it can feel when trying a new service for international transfers. We're pleased to hear your first $100 transfer went smoothly and arrived within minutes.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Fantastic customer service response
Fantastic customer service response! I joined today and successfully sent today after a terrible experience with my long time service WR who treated me like a child. Give these guys ( RocketRemit ) a chance because they certainly responded quickly and at this point I am very happy.
7 april 2026
Omdöme utan inbjudan
Svar från Rocket Remit
Hi Lin,
Thank you for your feedback and for choosing Rocket Remit.
We're pleased to hear you had a positive experience with our customer service team and were able to complete your transfer successfully on your first day with us.
Treating our customers with respect and providing quick support is important to us.
We appreciate you giving us the opportunity to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Svar från Rocket Remit
Hi Paul,
We sincerely apologise for the inconvenience and frustration this has caused.
We understand how critical it is to have reliable service, especially during important times. This falls short of the standard we aim to provide.
Please contact us at 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com so we can review your experience and work to resolve any outstanding issues.
Our team is here to help and ensure everything is sorted for you.
Best regards,
Rocket Remit Team
The exchange rates arNot a good experience but I will keep it as a backup e high the company…
The exchange rates are high the company provides no proper receipts or notifications of delivery and communication are poor. The app is o early complicated and unreliable.
26 mars 2026
Svar från Rocket Remit
Hi Tim,
We're sorry to hear about your experience and appreciate you sharing these concerns. While we provide full transfer details before confirmation and most transfers complete instantly, we understand your experience didn't meet expectations. We'd like to look into what happened.
Please contact us at hello@rocketremit.com, via phone at 1300 696 448, or online chat at www.rocketremit.com so we can investigate and assist you.
Your feedback helps us continuously improve our service.
Regards,
The Rocket Remit team
Very quick and easy way to send money…
Very quick and easy way to send money to my family. I can send money as soon as I transfer to Rocket remit account. No delays.
28 mars 2026
Svar från Rocket Remit
Hi Subha,
Thank you for your feedback. We're pleased to hear you find our service a quick and easy way to send money to your family with no delays. Providing fast, reliable transfers is what we strive for.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
It was very easy to do and the funds…
It was very easy to do and the funds went straight through which I appreciate.
25 mars 2026
Svar från Rocket Remit
Hi Gary,
Thank you for your feedback. We're pleased to hear the process was easy and your funds went through straight away.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Svar från Rocket Remit
Hi Ashishkumar,
We're sorry to see you've had a less than satisfactory experience with our service. We'd like to understand what went wrong so we can help resolve this for you.
Our agents have attempted to contact you to address your concerns, but unfortunately we haven't been able to reach you. We're committed to helping you and would appreciate the opportunity to discuss what happened.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
quick and efficient
24 mars 2026
Svar från Rocket Remit
Hi Wayne,
Thank you for your feedback. We're pleased to hear you find our service quick and efficient. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Svar från Rocket Remit
Hi Pius,
Thanks for your feedback — we’re glad to see your transfer was completed successfully.
We noticed you left a 3-star rating and would really appreciate any additional details you’re able to share. Your feedback helps us understand what we can improve and provide a better experience next time.
If there’s anything we can assist you with, please feel free to reach out to our team anytime via phone, email, or live chat.
Thanks again for choosing Rocket Remit.
Kind regards,
The Rocket Remit Team
Generally, a very good service
Generally, they are a very good service and I will continue to use Rocket Remit.
They lost a star because over the last 6 months, their server has been down several times and I was unable to send funds to recipients in Africa, and these funds were time critical. The outage caused a lot of pain to several recipients. Some even went hungry for 3 to 4 days.
Although outages with Rocket Remit have been extremely rare, the recent outages were never adequately explained and it has introduced some nervousness into my continuing to use them.
AA
21 mars 2026
Svar från Rocket Remit
Hi Andrew,
Thank you for your kind words and for continuing to trust Rocket Remit.
We’re very sorry for the recent service disruptions and understand the serious impact they had, especially given how time-critical these transfers can be. This is not the experience we aim to provide.
While these disruptions were rare, we acknowledge your concern and are actively working to improve reliability and communication during such events. Your feedback is incredibly valuable in helping us do better.
If you ever need assistance or an update, please don’t hesitate to reach out — we’re here to help.
Warm regards,
The Rocket Remit Team
It is good but we’re right is not high…
It is good but we’re right is not high enough. It’s too low.
19 mars 2026
Svar från Rocket Remit
Hi David,
Thanks for your feedback — we’re glad your transfer was smooth and your family received it quickly
We understand your concern about the rate and are always working to make it more competitive.
Warm regards,
The Rocket Remit Team
The transfer was done without any…
The transfer was done without any problems and the money was with my family quickly
19 mars 2026
Svar från Rocket Remit
Hi Robynne,
Thanks so much for your feedback — we’re really glad to hear your transfer went smoothly and that your family received the money quickly.
We’re always working to make the experience even better, so we can earn that 5th star next time ⭐
If you ever need any assistance, feel free to contact us on 1300 696 448, email hello@rocketremit.com
, or chat with us via our website — we’re always here to help.
Thanks again for choosing Rocket Remit!
Warm regards,
The Rocket Remit Team
Faster sending with less fees
14 mars 2026
Svar från Rocket Remit
Hi Halima,
Thanks so much for your feedback — we really appreciate it!
We’re glad you’re enjoying faster sending with lower fees. That’s exactly what we aim to deliver every time
If you ever need any help, feel free to reach out to us on 1300 696 448, email us at hello@rocketremit.com
, or chat with us via our website — we’re always here for you.
Thanks again for choosing Rocket Remit!
Warm regards,
The Rocket Remit Team
It was plain and simple to use easy yo…
It was plain and simple to use easy yo follow and my son received his funds in less than 5 minutes
Thank you for your services
Johann Stehlin
16 mars 2026
Svar från Rocket Remit
Hi Johann,
Thank you for your kind feedback
We’re delighted to hear that you found Rocket Remit simple and easy to use, and that your son received the funds so quickly. Providing a fast and smooth experience is exactly what we aim for.
We truly appreciate your support and thank you for choosing us.
If you ever need assistance, please feel free to contact us via phone at 1300 696 448, email hello@rocketremit.com, or through our online chat at www.rocketremit.com
Regards,
The Rocket Remit Team
I have had very good responses from RR…
I have had very good responses from RR when I have had problems with duplicate entries at a banking institution I would recommend this service
14 mars 2026
Svar från Rocket Remit
Hi Lynette,
Thank you for your kind feedback.
We’re really pleased to hear that you’ve had a positive experience with our support team, especially when resolving issues like duplicate entries. It’s important to us that we respond quickly and help sort things out as smoothly as possible.
We truly appreciate your recommendation and your trust in Rocket Remit.
If you ever need assistance, please feel free to contact us via phone at 1300 696 448, email hello@rocketremit.com, or through our online chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Svar från Rocket Remit
Hi Andrew
Thank you for your feedback.
We’re glad to hear you find Rocket Remit easy to use and that our team is proactive when issues arise. Providing a smooth experience and supporting our customers when it matters most is very important to us.
We appreciate your support and look forward to continuing to serve you.
If you ever need assistance, please contact us via phone at 1300 696 448, email hello@rocketremit.com, or through our online chat at www.rocketremit.com
Regards,
The Rocket Remit Team
WHO DOES IT BETTER quality service…
WHO DOES IT BETTER quality service excellent delivery and exceptionaal service and quick response
13 mars 2026
Svar från Rocket Remit
Hi Michael
Thank you for your wonderful feedback.
We’re delighted to hear that you’ve had a great experience with Rocket Remit and that you value our quality service, fast delivery, and quick response times. Providing a reliable and efficient service is always our priority, so it means a lot to know we’re meeting your expectations.
We truly appreciate your support and look forward to continuing to serve you.
If you ever need assistance, feel free to reach out to us via phone at 1300 696 448, email hello@rocketremit.com, or through our online chat at www.rocketremit.com.
Regards,
The Rocket Remit Team
Your service is fast easy and secure…
Your service is fast easy and secure the way it operates and delivers is a credit thank you .
13 mars 2026
Svar från Rocket Remit
Hi Thomas
Thank you for your kind feedback.
We’re so glad to hear that you find our service fast, easy, and secure. It’s great to know that the way Rocket Remit operates and delivers meets your expectations — that means a lot to us.
We truly appreciate your support and look forward to continuing to serve you.
If you ever need assistance, please feel free to contact us via phone at 1300 696 448, email hello@rocketremit.com, or through our online chat at www.rocketremit.com
Regards,
The Rocket Remit Team
i find Rock Remit, efficient and affective
i find Rock Remit to be very helpful to
for me, easy and efficient in sending money. very affective in time wise,
please keep the awesome work up.
thank you
10 mars 2026
Svar från Rocket Remit
Hi Peter,
Thank you for your feedback.
We're pleased to hear you find Rocket Remit helpful, easy, and efficient for sending money. It's good to know our service is timely and effective for you.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.