We have been insured by RoamRight for years. Fortunately, we’ve had only two claims both of which were dealt with speedily and accurately. Our agent today, Cory, was knowledgeable, informative, and mo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Megan was very friendly, professional, and was very forgiving of me not remembering my zip code when asked. I greatly appreciate how easy she made the process of adding additions to my existing policy... Se mer
I contacted Arch insurance after placing my claim for a trip that was interrupted by weather condition in Hawaii by hurricane NOLO. Wasn’t sure if more information or documents were needed so I contac... Se mer
Företaget har svarat
Excellent pricing and coverage. The staff that I dealt with was incredibly easy to communicate my issue (how do I get higher coverage at what price?). And, in very short order, I was able to obtain... Se mer
Företaget har svarat
Företagsinformation
- Reseföräkring
- också i
- Resebyrå
Om Arch RoamRight
Skrivet av företaget
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Skrivet av företaget
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Kontaktuppgifter
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, USA
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 72 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service!
29 maj 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
William,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Very pleasant and informative
27 maj 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Steve,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
great customer service!
26 maj 2026
Svar från Arch RoamRight
Dianne,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Good cu.customer service
The person I spoke with was extremely helpful, pleasant, and friendly. RoamRight's customer service is great.
21 maj 2026
Svar från Arch RoamRight
Joani,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Excellent Customer Service
Megan was an excellent representative!
She answered all of my questions and provided the information in a very clear and concise manner. She was very knowledgeable, professional, and friendly.
19 maj 2026
Svar från Arch RoamRight
Gloria,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Isabell was extremely nice and helpful.
Isabell was extremely nice and helpful.
21 maj 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Randy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Svar från Arch RoamRight
Jackie,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Svar från Arch RoamRight
Cynthia,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory was professional and helpful with…
Cory was professional and helpful with my request for travel insurance. He covered the benefits of the plan I requested and outlined the preexisting clause. A very easy transaction.
17 maj 2026
Svar från Arch RoamRight
Jane,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Friendly, knowledgeable, customer service
I called Arch RoamRight customer service because their website wouldn't allow me to input 16 family members for our trip. The maximum allowed was eight individuals. The associate was very helpful and made the process very easy.
15 maj 2026
Svar från Arch RoamRight
Linda,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Svar från Arch RoamRight
Susan,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory was very knowledgeable with the…
Cory was very knowledgeable with the travel insurance we purchased!
He was very patient, and explained things so that I totally understood the policy.
Great guy!!
14 maj 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Brenda was able to answer my questions…
Brenda was able to answer my questions quickly, maybe moreso than my brain could handle, but she sent off info for me to read over and digest
15 maj 2026
Svar från Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Isabel was wonderful
Isabel was wonderful. She was pleasant, knowledgeable, and most importantly, very patient. I have not had the pleasure of dealing with individuals like her in a long time. Far too many get impatient with the people they are dealing with because they might not know or understand something. I never felt that way with Isabel. She was there to explain and help...a definitely asset to the company that employs her. Thank you Isabel!
12 maj 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Barbara,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory went above and beyond to help me
Cory went above and beyond to help me. Very knowledgeable, professional and kind. Best of the best!
11 maj 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Don,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
OMG!!! Give her a raise!!!
We had planned our trip of a lifetime to celebrate our 45th Anniversary. However, my health had decided differently. I had heart surgery in April 2024, when things were looking good once again, we booked this trip. Last year started having sporadic issues that worsened. Sadly, had to cancel this trip. After filing our claim, Sue Lochner emailed and called several times needing more info and dates. She went above and beyond AND our claim was approved. I cannot Thank Sue enough for caring, her tenacity and helping me thru this process. She is an awesome employee with extraordinary work ethics. These days it seems that you do not find this type of employee that really cares and loves her job. It really shows. Thank YOU again Sue!!!!
6 maj 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Lisa,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Svar från Arch RoamRight
John,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Svar från Arch RoamRight
Lynda,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Svar från Arch RoamRight
Timothy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Isabel was very pleasant
Isabel was very pleasant, efficient and knowledgeable. Top marks!
7 maj 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
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