We have been insured by RoamRight for years. Fortunately, we’ve had only two claims both of which were dealt with speedily and accurately. Our agent today, Cory, was knowledgeable, informative, and mo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Megan was very friendly, professional, and was very forgiving of me not remembering my zip code when asked. I greatly appreciate how easy she made the process of adding additions to my existing policy... Se mer
I contacted Arch insurance after placing my claim for a trip that was interrupted by weather condition in Hawaii by hurricane NOLO. Wasn’t sure if more information or documents were needed so I contac... Se mer
Företaget har svarat
Excellent pricing and coverage. The staff that I dealt with was incredibly easy to communicate my issue (how do I get higher coverage at what price?). And, in very short order, I was able to obtain... Se mer
Företaget har svarat
Företagsinformation
- Reseföräkring
- också i
- Resebyrå
Om Arch RoamRight
Skrivet av företaget
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Skrivet av företaget
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Kontaktuppgifter
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, USA
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 72 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent
Excellent. Knowledgeable, helpful. Cheryl made a dreaded experience a pleasure.
25 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Andrew,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory was great help
Cory was great help! Wish every company had a Cory.
24 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Second Chances
Previously, I had a bad experience with ARCH Insurance, however, this representative gave me more confidence in the company. Marce was very helpful and kind. Because of her professional and attentive attitude, you may have regained and restored my faith in your company.
24 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Lori,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Good customer service
Friendly, knowledgeable customer service rep that quickly and efficiently updated my policy adjustment.
24 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Gary,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Charla in Arch customer service…
Charla the insurance customer service representative spoke clearly and was patient when I asked her to repeat info and she tried to explain it in layman's terms. Insurance policy specifics can be complex and she as very helpful.
20 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Jodee,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Best and most efficient travel insurance EVER.
I needed to cancel because my traveling companion was ill.
I dreaded dealing with the insurance company. My last experience with another travel company was awful. Great surprise with RoamRight. What a terrific company! Within two weeks everything was settled and I received my refund.
Additionally I needed to contact them again with a slight complication on my end. A two minute conversation fixed it.
I cannot be more impressed with Arch and with GateOne Travel which partners with them. Such a great experience, even though I didn't get to see India.
18 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Christine,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Svar från Arch RoamRight
Eric,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Personnel who answer the phone are so…
Personnel who answer the phone are so attentive and so genuinely caring in the way they respond. They do not appear rushed or dismissive at all. They are actually very helpful and their tone is comforting.
17 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory was very helpful
Cory was very helpful, I understood everything he explained to me and I appreciate his assistance.
17 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Vicki,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The phone was answered promptly an…
The phone was answered promptly and Megan was able to answer my questions immediately.
17 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Dale,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Arch RoamRight denied our claim when the trip company cancelled the trip
This was the first time we ever took travel insurance. We booked a Germany Bike and Barge trip and their website recommended Arch RoamRight. The Bike and Barge trip was cancelled because of the low level of the Rhine River due to the Europe drought which also led to low bookings for the company. We filed a claim with Arch RoamRight to cover the cost of our airfare and 3 nights worth of hotels. Our claim was denied because "low bookings" is not a valid cancellation reason. What? Our trip was cancelled! Why does the reason why the company cancelled the trip have anything to do with whether our claim is honored? We are very disappointed in Arch RoamRight.
10 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Roberta,
Thank you for reaching out to us.
Travel insurance is a named peril insurance, meaning only covered events outlined in your policy are insured. Unfortunately, your circumstance did not meet a covered reason under your policy.
We understand you are disappointed with the outcome, however, we are required to adjudicate claims according to the terms of your policy.
If you have any further questions you can contact us at 800-699-3845.
Regards,
The Arch RoamRight Team
Cory was very helpful and knowledgeable…
Cory was very helpful and knowledgeable and friendly
14 augusti 2026
Svar från Arch RoamRight
Mike,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Handled my problem very quickly !
Handled my problem very quickly !
14 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
timely response
11 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Tammi,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The rep was very accommodating and kind…
The rep was very accommodating and kind I appreciate the great service
12 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Emily,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Your team has been outstanding since…
Your team has been outstanding since the start of my claim/case. Thank you!
12 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Bobby,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great customer service
Helpful, friendly service…very efficient and thorough!
12 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
A.,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kayla is excellent.
11 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Adrian,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kayla was friendly, knowledgable, and super helpful.
Kayla was friendly, knowledgable, and super helpful. Thank-you for having someone that communicates well and knows how to help! Gate1 picked the right company to work with.
11 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Max,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Brenda is a valuable asset for your company
Brenda was extremely helpful and thorough in her explanation of our policy choices. This helped to clarify our decision.
5 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Richard,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Detta är Trustpilot
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