We have been insured by RoamRight for years. Fortunately, we’ve had only two claims both of which were dealt with speedily and accurately. Our agent today, Cory, was knowledgeable, informative, and mo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Megan was very friendly, professional, and was very forgiving of me not remembering my zip code when asked. I greatly appreciate how easy she made the process of adding additions to my existing policy... Se mer
I contacted Arch insurance after placing my claim for a trip that was interrupted by weather condition in Hawaii by hurricane NOLO. Wasn’t sure if more information or documents were needed so I contac... Se mer
Företaget har svarat
Excellent pricing and coverage. The staff that I dealt with was incredibly easy to communicate my issue (how do I get higher coverage at what price?). And, in very short order, I was able to obtain... Se mer
Företaget har svarat
Företagsinformation
- Reseföräkring
- också i
- Resebyrå
Om Arch RoamRight
Skrivet av företaget
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Skrivet av företaget
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Kontaktuppgifter
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, USA
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 72 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
very sweet & nice lady to converse…
very sweet & nice lady to converse with. Ty Megan for your help. T’was a pleasant one.
24 september 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Marjorie,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
A TESTING EXPERIENCE
SUBMITTING THE CORRECT INFORMATION CAN BE
CHALLENGING. IT IS DIFFICULT TO GET DOCTORS TO
COOPERATE.
23 september 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Lawrence,
Thank you for your review. We appreciate your feedback.
Regards,
The Arch RoamRight Team
Lorie was excellent
Lorie was excellent, she was patient and kind through a stressful experience of having to file a claim to cancel our trip. Thank you so much!
23 september 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Very good communication skills
Very good communication skills, kind and patient. Real person answered phone
23 september 2026
Svar från Arch RoamRight
Foster,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kayla was kind and courteous and very…
Kayla was kind and courteous and very understanding!
22 september 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
T.,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory was incredibly helpful in…
Cory was incredibly helpful in clarifying when I'd receive a new check. His outstanding communication skills made it easy to understand. I truly appreciate his assistance!
22 september 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Scammers
Scammers! Gate One Travel should not sell this horrible company insurance policy. Was suppose to go to Europe last spring, when I got terrible back and hip pain. Could hardly sit or stand. Was going to my chiropractor, who is considered a physician in North Dakota. Arch Insurance said they needed a letter from her. I sent them a letter from her, then they wanted a form filled out by her. So we did that. Then they still denied my claim because they said she is not a physician. What a scam. I have used their insurance I don't know how many times and have never made a claim, but now when I needed them they wouldn't pay. I told them they could at least give me my premium back, but they won't even do that.
12 mars 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Rick,
Thank you for reaching out to us.
As with any insurance claim, in order to adjudicate a claim in accordance with the terms of the policy, whether to approve or deny, our examiners require complete documentation supporting such claim. We understand you are disappointed with the outcome, however, we are required to adjudicate claims according to the terms of your policy.
If you have any further questions you can contact us at 800-699-3845.
Regards,
The Arch RoamRight Team
very knowledgable and helpful agent
very knowledgable and helpful agent
21 september 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Mike,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Very please person that took my order.
Very please person that took my order.
21 september 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Nola,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Svar från Arch RoamRight
Josephine,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The price is reasonable
The price is reasonable. It’s very easy to navigate the process and read what it includes.
19 september 2026
Svar från Arch RoamRight
Joann,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helping with issue
18 september 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Waiting for message with policy info
Waiting for message with policy info. need something to have with me during the trip.
17 september 2026
Svar från Arch RoamRight
Jim,
Thank you for reaching out to us. At the time of posting, we understand that your issue is being, or has been resolved. If you have any further questions, please contact us.
Regards,
The Arch RoamRight Team
quick and easy
17 september 2026
Svar från Arch RoamRight
William,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Excellent information from a knowledgeable agent!
The representative (Brenda) dealt with me professionally and gave me comprehensive information about the multi-trip insurance I was interested in. She also gave me information about Proplus insurance when I mentioned that the trips we will be taking are with Gate1. She gave me quotes for both. I wish I had asked her for a quote for up to $10,000. Now I have to call back to get that. Otherwise, she was great!
16 september 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Very efficient and quickly…
Very efficient and quickly accomplished! Thanks!
16 september 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Renee,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Isabel from Arch RoamRIght made everything easy
Isabel from Arch RoamRIght made everything easy. She answered all of our questions and made very thoughtful recommendations. We look forward to working with Isabel and Arch RoamRight. Superb customer service and value.
16 september 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Jim,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helpful Service and Easy Travel Insurance Process
I had a very good experience with RoamRight. The process of getting travel insurance was straightforward, and the representative I spoke with was friendly and knowledgeable. They took the time to answer my questions and explain the coverage options clearly, which made it easier to choose a policy for my trip. Communication was prompt, and I appreciated how efficiently everything was handled. The policy information was easy to access, and I felt comfortable knowing I had coverage in place before traveling. Overall, the process was smooth and convenient, and I was happy with the service I received.
18 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Rocio,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Straightforward Process and Helpful Service
I had a very good experience with RoamRight. The process of getting travel insurance was straightforward, and the representative I spoke with was friendly, knowledgeable, and patient when answering my questions. They explained the coverage clearly and made it easy to understand what was included. The policy was arranged quickly, and I felt comfortable knowing I had coverage for my trip. Overall, the service was professional and the experience was smooth from start to finish.
18 augusti 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Silvana,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Sharla - great customer service
Sharla was extremely helpful and professional. She easily understood what I was asking for and was able to add the coverage I was is!!!!!
15 september 2026
Omdöme utan inbjudan
Svar från Arch RoamRight
Janet,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.