Simply the worst online retro game store experience I've had in the UK. Ordered a cable from this guy back in may. Responded to social media messages instantly before purchase. As soon as I plac... Se mer
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Det här tycker kunderna
After 2 days of no update for my purchase, I could only find social media links for contacting them. Got an email to contact the store on, and item was dispatched, upon arrival they had sent an incorr... Se mer
Initial order and delivery seemed okay, but 1 item was faulty, another was wrongly labeled as compatible for my device (but isnt) the website stated my order qualified for free shipping and would be... Se mer
Made an order on the website then changed my mind and wanted to cancel it , was zero issues cancelling and had the refund sent to me that same day. When I came here and saw all the negative reviews... Se mer
Företagsinformation
Skrivet av företaget
A guy that has a passion to give back to the gamers. Starting pop ups stalls here and there and setting up retro gaming events for the local community. Using his very own collective gear, Right Sprite retro gaming store was born. R.S is a dedicated Retro gaming Store, hosting events , Selling brand new independent games for older and current consoles, selling game console enhancements, mods kit and more. Here you also find the latest Retro gaming news with tip trick and hacks By hosting his very own You tube Channel - https://www.youtube.com/rightspritegaming
Kontaktuppgifter
Storbritannien
- www.rightsprite.co.uk
2,5
Dålig
51 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 10 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful videos, very reasonable delivery
Ordered straight away after watching their videos on YouTube. Found it very helpful.item was with me less then one week.Will be back again
15 januari 2023
Omdöme utan inbjudan
Excellent service
After preordering an item kept great communication, arrived in great condition and love the videos very helpful
18 oktober 2022
Omdöme utan inbjudan
Great service and communication
Great service and communication. Highly recommended.
20 januari 2023
Omdöme utan inbjudan
Just avoid
JUST AVOID , READ THE EDITS
Where do I even begin?
I ordered a month ago, Package got either lost or stuck due to royal mail strikes/cyber attacks. The seller did not provide any tracking info, even though charging 7.99£ flat rate for delivery. At that price, I would expect tracked delivery, but it's obviously the seller pocketed that money/difference and went with just your standard untracked, which ofcourse got lost. The whole website is completely outdated, unprofesional and is extremely poorly done, with most navigation options hidden that you can find with google search only, don't even get me started on mobile version, it's a mess and make the whole thing look like a scam. There's no communication after ordering (no idea when your package does get sent out). I ordered it , it went to processing and then after 2 weeks of silence, it just been marked as complete. No confirmation that package got sent out, no courier info, no tracking, nothing. When i contacted the seller and asked when the package did actually got sent out, he ignored my email.
Atleast if you buy internationally, avoid this. Thank god for paypal coming in and saving my money
Edit: The seller completely missed my point with what I was saying in first place. My issue is that there was no information of when and how the package got sent, the FAQ didin't help cause it just gives you vague explanation (ship out every wendsday, thursday, friday) but that tells you nothing, I placed an order on thursday, did it got shipped out same day? next day? next week? Who knows since there's no tracking and you still being charged 7.99 for non tracked shipping when standard non tracked shipping through royal mail atleast is around 3.5. (also completely dodged question)
EDIT 2: I just have to declare this a scam. I recently got an email from the seller, with probably most broken english I have ever seen, esentially giving some BS story how his paypal got hacked and that paypal is not releasing funds or something. Good god, where do i even begin? Yeah paypal has not released funds because I did a chargeback due to non delivery (which, like explained before, due to postage issues in UK, is impossible anyway) In email, he claims due to this his paypal got "hacked" (Which he's strongly implying the reason for getting "hacked" is because paypal decided I'm right and refunded my money, I don't think the seller has any slight idea how paypal even works lol) and started begging to go onto item again and reorder it with his new implemented payment feature because "he shipped the item out" . Atleast that's how i understand the email and i have to put massive question mark on that because, the email is written so nonsensical and is so shady looking, that I laughed hard and thought it was a joke. It was literally written in same way and same grammatical mistakes like one of those nigerian prince/inheritance scam emails. I still have no idea what he meant in the end with that email. Trust me, if i could upload screenshots, it's a gold mine.
So I proceeded to ignore it, because anyone with a brain would assume such email is just a scam or there's atleast something dodgy going on but then he proceeded to send it AGAIN 5 h later. Either his website got hacked or the guy is just taking a p*** at this point. If it is genuine, I appreciate how he completely ignored my email when I send an enquiry about not recieving item and asking when it actually shipped, but then proceeds to spam me with nigerian prince/inheritance type scam emails. It's completely unprofessional. Atleast I had a good laugh about it
15 december 2022
Svar från Rightsprite
The postage information is informed on the website which is advised before purchasing, and we have refund options on all purchases if it fits within the reasoning giving , we under stand that the problem with the website navigation, in which I will improve , and appreciate the input, the mobile version does need a overall lift but he expensive needed is beyond the budget ATM. Will appreciate a higher rating then the one as postal error ls not apart of this business but down to postal service.
Well presented site 🤓 excellent…
Well presented site 🤓 excellent quality product and super speedy delivery a sensational shopping experience thank you!
12 januari 2023
Omdöme utan inbjudan
Great guy who goes above and beyond to…
Great guy who goes above and beyond to provide a service that he is passionate about. Communicates and keeps you informed of what is happening and ensures you have the best service.
10 januari 2023
Omdöme utan inbjudan
I frequently buy from Rightsprite
I frequently buy from Rightsprite. Fast delivery and good prices. They certainly know their stuff too.
2 januari 2023
Omdöme utan inbjudan
Avoid…..
No communication whatsoever throughout whole experience.
Waited 2 months after ordering & still no delivery. Owner Asked for more money as couldn’t get stock (for a different device).
States that giving refund isn’t his responsibility.
23 november 2022
Omdöme utan inbjudan
Svar från Rightsprite
A full explanation due to the problem of stock with the miyoo mini was giving via email, Two suppliers who took the customer pre orders money then sold their stock to higher bidders and i had to fight back twice to get the money back as well as stock was no where to replace anywhere which customers could not even track one down any where else as well, Proven a just course of the refund process which the handling error was not in the fault of rightsprite.
Ordered a Miyoo mini and didn’t get it
Ordered a Miyoo mini from this guy and got the run around for two months. Then got an email asking for £50 more to buy a different device! Avoid.
Reply is nonsense because I got one from Ali express the very same day and it got delivered within four days. My request for a refund through PayPal was initially accepted and then later declined and then I had to call PayPal and push the issue to get my money back. My one star stands.
8 november 2022
Omdöme utan inbjudan
Svar från Rightsprite
A full explanation due to the problem of stock with the miyoo mini was giving via email, Two suppliers who took the customer pre orders money then sold their stock to higher bidders and i had to fight back twice to get the money back as well as stock was no where to replace anywhere which customers could not even track one down any where else as well, Proven a just course of the refund process which the handling error was not in the fault of rightsprite.
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