Rigby & Peller Omdömen 

2 162
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Mit der Passform und den Größen bin ich sehr zufrieden. Die Dessous sitzen angenehm und bequem, deshalb kaufe ich sehr gerne bei Rigby & Peller. Bei den Bikinis wünsche ich mir allerdings wieder me... Se mer

Betygsatt 5 av 5 stjärnor

Vom Aussuchen, über die Bestellung zur Lieferung alles perfekt! Die besten BH‘s die ich bisher hatte..! Sind ihren, wenn auch etwas höheren, Preis wert. Aber dafür gibt es oft genug auch gute Angebot... Se mer

Betygsatt 5 av 5 stjärnor

Bin super zufrieden mit Rigby & Peller; musste den Bh zwar zurückschicken, da er nicht gepasst hat, aber alle anderen war vorbildlich. Große Auswahl, es wurde sehr gut verpackt und recht schnell (da... Se mer

Betygsatt 5 av 5 stjärnor

I visited the Guildford store and had great service from Emma. She talked me through what to look for when making a purchase and gave me several to try on in my size, giving good advice about the pros... Se mer

Företagsinformation

  1. Damunderkläder
  2. Butik med träningskläder
  3. Badklädesbutik
  4. Underklädesbutik

Om Rigby & Peller

Skrivet av företaget

The most pleasurable way to find your perfect lingerie fit 🌟

👙 Premium quality brands
Carefully selected to offer an inspiring choice of shapes, sizes and styles for a variety of occasions presented in an experiential environment.

📏Expert fit & style advice
We focus on finding your perfect lingerie fit, also taking into consideration body shape, skin tone, style, personality & occasion, leveraging the latest fashion trends.

👩 Ultimate personal & customised service
We go above and beyond the call of duty to offer you the most enjoyable shopping experience seamlessly and effortlessly across online & brick and mortar stores.

Our craftmanship

Skrivet av företaget

We're proud of our dedication to design and craftsmanship. Most bras we stock are made with at least 40 individual components - nearly three times the number typically used on the high-street. This ensures the most flattering fit and a piece of lingerie that’s made to last. It takes our carefully selected brand partners up to 18 months to create the perfect bra, many of them are hand finished. They really are meticulously designed to embrace your curves and accentuate your natural elegance.

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(2 162)

793 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Disappointing im afraid

Disappointing im afraid. My wife size is 38G so got a 38G bralette couldn't even put it on!!!! Sent it back delivery and return no problem but how can 38G not be a 38G ?????

29 juni 2026
Logotyp för Rigby & Peller

Svar från Rigby & Peller

Thank you for your review.
We're sorry to hear that the bralette was not a good fit. Please note that bralettes fit differently from traditional wired bras, and the sizing can feel quite different even when the same size is selected. As bralettes are designed with a different construction and support level, a 38G bralette may not fit in the same way as a 38G wired bra.

We're pleased to hear that the return process went smoothly. If you would like assistance finding a style that better suits her needs, please feel free to contact our Customer Service team at info@rigbyandpeller.com.

Best wishes,
Rigby & Peller team

Betygsatt 5 av 5 stjärnor

Worth the wait

Unfortunately had a problem with my delivery but love the bikini, great quality.

29 juni 2026
Logotyp för Rigby & Peller

Svar från Rigby & Peller

Thank you for your feedback. I'm sorry to learn that the delivery of your parcel is causing such hustle, this is certainly the level of service we want to offer. We have received your e-mail, and we are working on finding a solution asap!
Best wishes, Rigby & Peller.

Betygsatt 5 av 5 stjärnor

Top Produkt

Top Produkt, Grösse zuverlässig und immer passend, erfreulicherweise im Angebot gekauft.
Lieferung schnell und unproblematisch.

29 juni 2026
Betygsatt 1 av 5 stjärnor

Still awaiting delivery

Delay with delivery efficiently dealt with by R&P.
Lovely bikini - very pleased with my pirchase

26 juni 2026
Logotyp för Rigby & Peller

Svar från Rigby & Peller

Thank you for your feedback. We sincerely apologies for the delay your parcel appears to have suffered with the carrier. Your parcel is now out for delivery, and should arrive today! If you have any questions, please don't hesitate to contact our customer service via the contact form on our website.
Beste wishes, Rigby & Peller.

Betygsatt 1 av 5 stjärnor

I have been waiting for my delivery for…

I have been waiting for my delivery for over a week and not notifications to say when it will be delivered

28 juni 2026
Logotyp för Rigby & Peller

Svar från Rigby & Peller

Thank you for your feedback. Due to an unforeseen circumstance with the carrier, your parcel has suffered a delay. We will reach out to assist you further. Best wishes, Rigby & Peller.

Betygsatt 3 av 5 stjärnor

They are not of the same quality as the…

They are not of the same quality as the ones I previously purchased from store.

28 juni 2026
Logotyp för Rigby & Peller

Svar från Rigby & Peller

Thank you for your review.
We are sorry to hear that you feel the product quality did not match that of previous items you purchased in-store.
We strive to maintain consistent quality across all of our collections, so we are disappointed to learn that this has been your experience.

We value your feedback and will share your comments with our product team for review.

Thank you for taking the time to let us know about your experience.

Best wishes,
Rigby & Peller team

Betygsatt 1 av 5 stjärnor

Order still not arrived

Order still not arrived. Raised with customer service who could not provide a resolution nor confirm when the order should arrive beyond telling me it will. Now on day 6 of yet more pointless UPS emails telling me my order will arrive today…. It never does. A shoddy experience all round

28 juni 2026
Logotyp för Rigby & Peller

Svar från Rigby & Peller

Thank you for your review.
We're sorry to hear about the delay. As our Customer Service team has already advised, UPS is currently experiencing unusually high parcel volumes due to the summer holiday season and ongoing sales promotions, which has impacted some deliveries.

Please be assured that your parcel has not been lost and remains in transit. We are working closely with UPS to ensure delayed shipments are delivered as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Best wishes,
Rigby & Peller team

Betygsatt 1 av 5 stjärnor

Three promised deliveries FAILED

Three promised deliveries, all much later than stated at time of ordering. I have waited in all three days and the item has never been delivered and the tracking just shows delayed. Have now raised a dispute with my Credit Card company to get this refunded. I’m absolutely gutted as I needed the item 10 days ago. No customer service, you have to wait two days, 48 hours, for a Reply. The Reply Lize just state things like oh we are busy don’t worry it will come eventually. Absolute nonsense in this day and age. Terrible Company terrible service.

28 juni 2026
Logotyp för Rigby & Peller

Svar från Rigby & Peller

Thank you for your review.
We are sincerely sorry to hear about your experience. We appreciate how disappointing it is to have delivery dates changed repeatedly, especially when you were relying on the item to arrive by a specific date.

As our Customer Service team has advised, UPS is currently experiencing significant delays due to exceptionally high parcel volumes during the summer holiday season and ongoing sales promotions. While this is unfortunately outside of our control, we recognize that this does not lessen the inconvenience caused to you.

Please be assured that your parcel has not been lost and remains within the UPS network. We continue to work closely with the carrier to monitor delayed shipments and help ensure they are delivered as quickly as possible.

We sincerely apologize that your experience has not met the standards you expected from us and thank you for taking the time to share your feedback.

Best wishes,
Rigby & Peller team

Betygsatt 1 av 5 stjärnor
Logotyp för Rigby & Peller

Svar från Rigby & Peller

Thank you for your review.
We're sorry to hear about the delay. As our Customer Service team has already advised, UPS is currently experiencing unusually high parcel volumes due to the summer holiday season and ongoing sales promotions, which has impacted some deliveries.

Please be assured that your parcel has not been lost and remains in transit. We are working closely with UPS to ensure delayed shipments are delivered as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Best wishes,
Rigby & Peller team

Betygsatt 1 av 5 stjärnor

I HAVE NOT YET RECEIVED MY ORDER!

I HAVE NOT YET RECEIVED MY ORDER!

WHERE IS IT?

SALLY

28 juni 2026
Logotyp för Rigby & Peller

Svar från Rigby & Peller

Thank you for your review.
We're sorry that your order has still not been delivered. As mentioned in our response to your previous review, your parcel is delayed within the UPS network due to exceptionally high parcel volumes during the summer holiday season and ongoing sales promotions.

Please be assured that your order has not been lost and remains in transit. We are working closely with UPS and monitoring delayed shipments to help ensure they are delivered as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Best wishes,
Rigby & Peller team

Betygsatt 1 av 5 stjärnor
Logotyp för Rigby & Peller

Svar från Rigby & Peller

Thank you for your review.
We're sorry to hear about the delay. As our Customer Service team has already advised, UPS is currently experiencing unusually high parcel volumes due to the summer holiday season and ongoing sales promotions, which has impacted some deliveries.

Please be assured that your parcel has not been lost and remains in transit. We are working closely with UPS to ensure delayed shipments are delivered as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Best wishes,
Rigby & Peller team

Betygsatt 1 av 5 stjärnor

My order made on 27 June still not…

My order made on 27 June still not arrived 11 days later. Not delivery date given. Apparently delays with UPS.

28 juni 2026
Logotyp för Rigby & Peller

Svar från Rigby & Peller

Thank you for your review.
We're sorry to hear about the delay. As our Customer Service team has already advised, UPS is currently experiencing unusually high parcel volumes due to the summer holiday season and ongoing sales promotions, which has impacted some deliveries.

Please be assured that your parcel has not been lost and remains in transit. We are working closely with UPS to ensure delayed shipments are delivered as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Best wishes,
Rigby & Peller team

Betygsatt 1 av 5 stjärnor

Ordered product 27 June still not…

Ordered product 27 June still not received, when purchasing its clearly stated that 5 working days, I’ve had 5 different emails from the delivery company that the company uses and we have to pay for, it’s apparent that one doesn’t work well with the other!
Possibly time to review this provider

27 juni 2026
Logotyp för Rigby & Peller

Svar från Rigby & Peller

Thank you for your review.

We're sorry that your order has not yet arrived. Due to the summer holiday season and ongoing sales promotions, UPS is currently experiencing exceptionally high parcel volumes, which has unfortunately resulted in delays to some deliveries.

Please be assured that your parcel has not been lost and remains in transit within the UPS network. We are closely monitoring the situation and working with the carrier to help ensure delayed shipments are delivered as soon as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Best wishes,
Rigby & Peller team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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