Very friendly, efficient service. As a woman of a certain age, I often feel dismissed in electronics stores, but Richer Sounds in York was fantastic. Very helpful staff. They didn’t have what I needed... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have had a fantastic first time experience with RS and they will now be my go to for electrical items. Bought a new hifi stacking system via Arron in RS York. Communication was brilliant with him, he... Se mer
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I am 88 years old living through the times when you could expect retailers to give a service not normally found today. What a pleasant supprise when I went into the York store to find it staffed by... Se mer
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Excellent service with Kevin at York. We were looking to buy a Sony tv, due to it's impressive sound performance. After reviewing my hifi set up, Kevin advised running the tv sound through my Dali spe... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
12 St Sampsons Square, YO1 8RN, York, Storbritannien
- 0333 900 0084
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Friendly and helpful information
Friendly and helpful information. Good and speedy delivery
23 januari 2026
Svar från Richer Sounds - York
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very helpful staff…
Very helpful staff ensuring my purchase was exactly what I required
23 januari 2026
Svar från Richer Sounds - York
Thanks for your kind review, we look forward to your next visit.
Svar från Richer Sounds - York
Thank you for your 5 star review!
Great service great deal.
They did everything as they said they would and gave us a better deal than expected.
3 januari 2026
Svar från Richer Sounds - York
Thank you for your wonderful feedback
Svar från Richer Sounds - York
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service and advice
Great service and advice. Bought a stereo amplifier but wasn’t what I expected so phoned the York shop and Joe couldn’t have been more helpful- he advised on a much better Amplifier for almost the same money - so glad I phoned as I don’t really know what I’m looking at. Ended up with the Taga Harmony amp. Klipch speakers and argon turntable. Everything sounds incredible and it all looks beautiful together and the prices were better than anywhere I could find online. . Thank you Joe much appreciated
14 januari 2026
Svar från Richer Sounds - York
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Good but beware of DPD delivery
Great products with overall good advice. What was disappointing was DPD made a total mess of the delivery saying they couldn't deliver a package due to severe weather even though 1 package got to my address. It took way longer than it should have done. Having said that, Richer Sounds dealt with my complaint quickly, held a meeting with DPD and agreed to refund the delivery charge. Historically I've never had issues with Richer Sounds so would still recommend.
4 januari 2026
York staff are great
York staff are super friendly, professional and knowledgeable. I will always shop at Richer Sounds York if I can.
11 januari 2026
Svar från Richer Sounds - York
Thanks for your great feedback and for supporting local business.
I received the help and advice needed…
I received the help and advice needed to complete my purchase efficiently and courteously Sean was keen to ensure I was satisfied with my purchase and the level of service Richer Sounds was providing.
8 januari 2026
Svar från Richer Sounds - York
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Fantastic Service at York Store
Called into the York Store to gain advice which Record player /Turntable would be suitable for Me to purchase for a Beginner and was served by a Very Polite and Helpful Member of Staff that couldn’t of been more Helpful in showing me within my budget which they had on the shelves . I came away with the Turntable and seperate Speakers all ordered for Delivery and the Guarantees set up in place and arrived the Next Day
Couldn’t fault my experience and a Big Thankyou to ( I didn’t catch His name ) who served Me
8 januari 2026
Svar från Richer Sounds - York
Thank you for your wonderful feedback
Why go anywhere else!
I have been buying audio/visual equipment and accessories for probably forty years from Richer Sounds. Knowledgeable, experienced, helpful staff always. VIP Club offers great discounts and deliveries always prompt.
9 januari 2026
Svar från Richer Sounds - York
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Svar från Richer Sounds - York
Thank you for your 5 star review, it’s lovely to read your comments.
Great customer service at York branch
Great customer service at York branch - price matched a TV and offered follow up customer service should it be necessary
6 januari 2026
Svar från Richer Sounds - York
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Quality products at competitive prices
Richer Sounds is a long standing company offering quality products at competitive prices. I was pleased to be able to buy a 6 year guarantee for my product which is refunded if not used.
6 januari 2026
Svar från Richer Sounds - York
Thank you for your wonderful feedback
Richer Sounds Purchase
Excellent service and advice regarding the purchase of a new TV. Very pleasant and helpful member of staff. Will certainly return in the future for additional purchases.
22 december 2025
Svar från Richer Sounds - York
Thanks for your 5 star review, we look forward to seeing you again next time
Genuinely helpful
What a pleasure to deal with. Having decided to buy an amp and speakers that I had mistakenly thought my OH wanted. The sales guy happily returned the very expensive speakers for something more suitable. Happy customer!
5 januari 2026
Svar från Richer Sounds - York
Thank you for your wonderful feedback
Svar från Richer Sounds - York
Thank you for your wonderful feedback
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