Richer Sounds - Websales Omdömen 

21 257
TrustScore 5 av 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

After sigmkficant research into a Headphone that would match well with my Grahsm Slee Solo ULDE headphone amplifier, i settled on the Sennheiser HD600 as a very solid choice. As ever Richer Sounds onl... Se mer

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Betygsatt 5 av 5 stjärnor

After shopping around, found the best deal on Richer Sounds. Added bonus of additional warranty and the item being in stock. Informative delivery and within the time specified. The delivery company BJ... Se mer

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Betygsatt 5 av 5 stjärnor

After a recommendation from my brother-in-law I ordered a new DAB+ radio online very easily on the 29th July it said delivery by 5th August but actually received on 1st. Excellent communication. Deliv... Se mer

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Betygsatt 5 av 5 stjärnor

Richer sounds are my go to now because they are always professional and knowledgeable and the prices competitive they don’t mess people around they just always deliver top notch service. More than ha... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

21 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(21 257)

23 803 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Went looking for a turntable to see…

Went looking for a turntable to see what was available within my price range. Received excellent advice from some really friendly knowledgeable staff. Came away extremely satisfied with my new turntable and can now listen to all my old vinyl. Great staff would fully recommend.

16 februari 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thank you for your 5 star review!

Betygsatt 4 av 5 stjärnor

Respected brand at a discount price

Respected brand at a discount price. Delivery excellent- yet to set them up so no comment on quality yet.

17 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for the positive rating, we hope the product doesn't disappoint when you get round to setting things up of course!

Many thanks

The Customer Experience team

Betygsatt 5 av 5 stjärnor

Really pleased to have found you

I had never heard of you until my son in law recommended. We wanted a small TV for a spare room but were overwhelmed with choice. I really liked the layout of your website and the questionnaire to help us decide which model was best for us (eg we dont watch sport). Very competitive prices and free delivery within a couple of days.

15 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Great service and price

Great service and price. I ordered the Bowers & Wilkins M-1 speaker (Black) x 5 for my PC to upgrade my 25+ year old set-up (Creative Inspire 5.1). I had been searching for about a year trying to find 5.1 channel speakers specifically for PC and couldn't find anything that provided the sound quality I was looking for, as I use my PC for many things other than gaming, i.e. music production, watching movies, listening to music etc. I decided to look on Richer Sounds and found the perfect bookshelf speaker for the space I have. I done a little browse to compare prices with other retailers and found Richer Sounds to be the best and decided to place my order. The service from Richer Sounds was prompt, I placed my order on the Thursday evening (16 July) and received my order on Monday (20 July). The 6 year guarantee at no extra cost is a bonus which you don't find anywhere else. The overall quality and build of the speaker is excellent, and the sound quality and clarity of the B&W M-1's is amazing compared to my 25+ year old speakers. Great work guys, and thank you! 5 Stars well deserved!

17 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Turntable purchase

Ordered online and had an issue with PayPal but the team at Richer Sounds checked and reassured me and the item was delivered quickly. I’m currently enjoying streaming my vinyl through my wireless sound system and it sounds great!

17 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

I had a problem with the delivery

I had a problem with the delivery, DPD delivered to the wrong address which was in the same cul-de-sac as mine. Fortunately, my neighbour spotted what had happened and brought the parcel to me. I contacted Richer Sounds and dealt with Kieran, he was great, he raised a complain with DPD, I furnished him with a photo of my property and told him that DPD failed to inform me that my parcel had been delivered. If my neighbour hadn't spotted the error, my £400 amplifier may well have been lost. By-the-way, the amplifier was great value for money, and Richer Sounds are always my first choice of hi-fi retailer.

18 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Will definitely use Richer Sounds again 5/5

17 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

My experience

The purchasing experience was very professional and any help that I needed was always forthcoming

16 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thank you for your 5 star review!

Betygsatt 4 av 5 stjärnor

As always Richer support is second to…

As always Richer support is second to none . Delivery company messaged and turned up when they said they would. Only issue I had was I took advantage of a pretty decent discount and ordered the LG G6 TV , no mention of it being a pre order . Took over a month to arrive despite taking my money first , that annoyed me considering John Lewis having them in stock and Richer hadn't. I'd still deal with Richer regardless.

17 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for the helpful feedback, although our apologies for the wait on the TV. The website and check out should always list any pre orders so rest assured we will look into this.

We hope everything is ok with the TV of course, should you need any help please do get in touch..

seniorcomplaintsteam@richersounds.com

The Customer Experience team

Betygsatt 5 av 5 stjärnor

Excellent service from start to finish

Excellent service from start to finish. My turntable arrived quickly and was well packaged. It was also super easy to pop it together by watching the installation video on the Richer Sounds website. Would not hesitate to order from them again.

8 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Great order and delivery

Needed to order a new TV so went with Richer Sounds and so pleased that I did. It arrived less than 24 hours after I ordered, the delivery guys were fantastic and really helpful.
Highly recommended and great to order from a company with personal customer service and pay tax in the UK.

7 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Great service

Great service, great products and great prices.

6 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

On Line Purchase

I ordered a CD player from the website on Friday morning and it was delivered the following day in the afternoon. Great service.

17 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Great Service

Ordered Friday afternoon and received next day at a price unmatched on line. Great experience.

17 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

The superb section of audio equipment choices

The superb section and choice of audio related equipment along with great and realistic pricing makes Richer Sounds a great place to buy you equipment from.
On top of that there is swift and great delivery times too.

17 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Richer Sounds is the best place to buy equipment

I buy from Richer Sounds often, and always receive the best buying experience. Whether it be in store, web store or customer service, i am always satisfied with service provided.
I highly recommend Richer Sounds!

16 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Very good service.

Very good service.

15 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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