Richer Sounds - Telesales Omdömen 

7 343
•
TrustScore 5 av 5

4,9

3 Stainburn Rd, Openshaw, M11 2DN Manchester, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The price was decent and quality very good. Minor but annoying.would not let my post code Pa16 0lf directly online. 1st call was disconnected. 2nd was excellent. I stay 25 from Glasgow 90% mot... Se mer

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Betygsatt 5 av 5 stjärnor

This is the first time I have used Richer Sounds.I rang telesales as I had a couple of queries regarding Samsung cash back. The whole experience was easy, no pressure on me to purchase but when I did... Se mer

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Betygsatt 5 av 5 stjärnor

I rang telesales to order a turntable and spoke to Vic, who couldn't have been more friendly and helpful, which made the entire process so easy. I've used Richer Sounds many times in the past and the... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent customer service, I was getting my first vinyl set up and the guy helped me with everything I needed (shout out to Jeff - thanks again!). Everything arrived quickly and safely, all of it... Se mer

Företaget har svarat


Företagsinformation

  1. HiFi-butik
  2. också i
  3. Elektronikbutik
  4. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 3 Stainburn Rd, Openshaw, M11 2DN, Manchester, Storbritannien

  • 0333 900 0093

4,9

Utmärkt

TrustScore 5 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(7 343)

24 562 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

I rang and asked for a price match

I rang and asked for a price match, prior to purchase. This was granted and exceeded. I also had a customer service voucher to redeem.

The only negative was that trying to do this online was thwarted by the webpage demanding which branch I had already bought the product from.

The helpful guy I spoke to said the item was in stock and could be delivered next day which it was and within the couriers time slot.
So I am really pleased with the service I received and the price.

20 augusti 2026
Logotyp för Richer Sounds - Telesales

Svar från Richer Sounds - Telesales

Thank you for the feedback and for taking the time to leave us a review.

We hope you enjoy the new purchase!

Many thanks,

The Customer Experience team

Betygsatt 5 av 5 stjärnor

Product knowledge

Product knowledge, Price, Service, Delivery and Patience on phone calls.
Highly Recommend.

17 augusti 2026
Logotyp för Richer Sounds - Telesales

Svar från Richer Sounds - Telesales

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Really pleased with the service and…

Really pleased with the service and price. The customer services agent (John) was very helpful.
The length of guarantee for the TV is far better than the company I normally buy from. In addition, there was no extra charge for delivery. So far, all of the products are working exceptionally well.

17 augusti 2026
Logotyp för Richer Sounds - Telesales

Svar från Richer Sounds - Telesales

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Very helpful and willing to deal

Very helpful and willing to deal. I initially visited a shop but it seems they could not be bothered if i i purchased anything or not, telesales couldn't be more helpful.

17 augusti 2026
Logotyp för Richer Sounds - Telesales

Svar från Richer Sounds - Telesales

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Ordered by phone

Ordered by phone. Polite, helpful and knowledgeable service. Order arrived quickly and seems to be operating fine. 5 year warranty impressive.

13 augusti 2026
Logotyp för Richer Sounds - Telesales

Svar från Richer Sounds - Telesales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

The gentleman I spoke to was very…

The gentleman I spoke to was very helpful, and the good arrived the following day.

12 augusti 2026
Logotyp för Richer Sounds - Telesales

Svar från Richer Sounds - Telesales

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

As usual great service and advice and…

As usual great service and advice and great value. Purchased many items from richer sounds and have never been disappointed

12 augusti 2026
Logotyp för Richer Sounds - Telesales

Svar från Richer Sounds - Telesales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Helpful staff and quick delivery

Spoke to Jeff in the telesales team and he was great. I got exactly what I wanted, and even though they said delivery was 3-5 days on my headphones they were in my hands less than 24 hours later, I can't say better than that!

12 augusti 2026
Logotyp för Richer Sounds - Telesales

Svar från Richer Sounds - Telesales

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 4 av 5 stjärnor

Purchasing a tv and related item was…

Purchasing a tv and related item was very easy
Simple and quick The entire process of buying and delivering was prompt I will trust Richer Sounds for my future purchases and would highly recommend to all prospective customers

11 augusti 2026
Logotyp för Richer Sounds - Telesales

Svar från Richer Sounds - Telesales

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

Betygsatt 5 av 5 stjärnor

Great range, great prices. Excellent customer service.

Ive used Richer Sounds for many years bought multiple items and never been let down by them. Customer service are easy to get hold of and all of my emails have been responded to in a timely manner. Website is easy to navigate and finding the perfect product has never been to complicated. Withbthe added bonuses i got my new tv at the best price i could find online and deluvery was fast and well communicated. Will happily use for future purchases.

7 augusti 2026
Logotyp för Richer Sounds - Telesales

Svar från Richer Sounds - Telesales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Superb Speakers and a great purchase…

Superb Speakers and a great purchase made all the easier by the sales assistant whose name I forget. My sincere thanks to him. This purchase replaces a pair of speakers that are over ten years old and were originally purchased from your Prestwich store by my late father, who had been served by Adrian, who always enquired as to my father's welfare, something that I will not forget in a hurry.

3 augusti 2026
Logotyp för Richer Sounds - Telesales

Svar från Richer Sounds - Telesales

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

LG TV LG43QNED71B6B - Richer Sounds

I ordered my LG TV LG43QNED71B6B from Richer Sounds using their telephone order line due to having a voucher to use. The sales person was very helpful and made the ordering process seamless.
The TV is very good with a good viewing angle and good sound considering we are not using a soundbar. It also comes with a 6 year guarantee.
In my opinion Richer Sounds are the only company to purchase a TV from.

30 juli 2026
Logotyp för Richer Sounds - Telesales

Svar från Richer Sounds - Telesales

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service, friendly and knowledgable staff.

Really refreshing to deal with a company that hasn’t outsourced their customer service to another country and doesn’t use convoluted robot phone menus.

7 augusti 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Telesales

Svar från Richer Sounds - Telesales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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