Richer Sounds - Southgate Omdömen 

1 447
TrustScore 5 av 5

4,9

157-159 High Street, N14 6BP London, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Bought a new TV. Received excellent customer service and was not pressured to go with any particular product. Had a demo of my choice in the shop and prompt next day delivery was arranged. Wouldn't he... Se mer

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Betygsatt 5 av 5 stjärnor

Been shopping with richer sounds since the late 80’s, always experiencing excellent customer service. My streamer developed a fault after 5 years service which could not be fixed. The steamer w... Se mer

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Betygsatt 5 av 5 stjärnor

I have nothing but great things to say about Richer sounds. My first proper hifi system and from initially going into store and listening to multiple setups through to delivery, nothing was too much e... Se mer

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Betygsatt 5 av 5 stjärnor

I’ve been a HiFi enthusiast since the seventies and own a pretty top end system. When my CD player began to fail the tech service dept at Naim pointed me towards a CD transporter which they told m... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 157-159 High Street, N14 6BP, London, Storbritannien

  • 0333 900 0085

4,9

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 447)

24 168 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

I spoke with Mak at the Southgate…

I spoke with Mak at the Southgate branch. He was helpful, direct and provided me with all the information and advice I needed, so the next day I called back and purchased our 55" TCL P7K-UK QLED TV for less than I imagined I'd need to pay for such a great TV.

4 februari 2026
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Excellent company - as always!

What can I say! Richer Sounds - what an excellent company in all ways. They have vast selection, competative prices, knowledgable, approachable and friendly staff and nothing is too much for them. They are always our go to store. Bought a TV and Soundbar this time. Thank you Richer Sounds.

2 februari 2026
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Exceptional service and efficiency.

I want to thank Richer Sounds Southgate branch for their superb service from quoting on the Chord Odyssey X speaker cables to my required length, the swift order & delivery, the terminals prep and fitment of banana plugs. Many thanks to Mak the deputy manager, Ali the manager and his team for their exceptionally helpful, friendly and efficient service from start to finish. They are all of course very knowledgeable about the products and give you honest advice.
I've been a longtime fan of Richer Sounds since Julian Richer had the London Bridge shop and the service then when I first bought my set of HiFi separates some 40 years ago was first class, just as it has always been over the years, and again recently from my experience at the Southgate branch.
My go to branch for any HiFi or TV requirements.
It's always worth checking with your local Richer Sounds store when looking for any Hifi, TVs or associated accessories. I found the team have always been brilliant, helpful, friendly, enthusiastic and they will always do their best for you as their valued customer.

7 februari 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Excellent service from the Southgate…

Excellent service from the Southgate branch.
I only bought a small tv this time but Mak went the extra mile! Very happy with his recommendation.

3 februari 2026
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Helpful in choosing from the various…

Helpful in choosing from the various options available and sensible in correcting when issues arise

2 februari 2026
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Very prompt responses.

Very prompt responses.

Delivery messaging a little confusing as getting updates from DPD saying I'll have my parcel 'today' etc but I was picking up from store. Didn't need delivery updates as I was collecting from store.

2 februari 2026
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Great service

Great customer care and support is why this is my go to store for audio Equipment. Price competitive.

31 januari 2026
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Knowledgeable and Reliable

Great advice. Time taken to listen to our needs so we got the system that would suit us.

18 december 2025
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Brilliant Service.

Brilliant Service.
Very helpful and knowledgeable staff.
Kindly sorted out our problem to our satisfaction.
Very grateful.

28 januari 2026
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 1 av 5 stjärnor

Couldn’t care less service

I’ve just returned from Richer Sounds in Southgate where an east European lady treated me to some excellent “ couldn’t care less if I get a sale or not” attitude. She stood with her arms folded, her head tilted sideways in a more than bored fashion and gave me one word answers to my questions. Suffice to say I left the store and I’ll never go in a Richer Sounds again.

4 februari 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

I was most concerned to read of your experience which sounds extremely unusual, and offer my apologies of course. Please can you get in touch with me directly so that I can investigate urgently?

seniorcomplaintsteam@richersounds.com

Hope to hear from you soon.

Tom Griffiths
Head of Customer Experience
Richer Sounds

Betygsatt 5 av 5 stjärnor

Always put the customer experience…

Always put the customer experience front and centre. No hard sell. Prices are great and love the experience of shopping in richer sounds - they've been great for me since student days back in the late 90's.

28 januari 2026
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Görevli arkadaş Hudson çok yardımcı…

Görevli arkadaş Hudson çok yardımcı oldu ve 55 inch TV aldık. Çok kibar ve profesyonel di.urunumuzu vaktinde söz verdiği gibi zamanında ulaştırdı.
Teşekkürler

17 januari 2026
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Best Store Sales Experience In Years

Daniel the sales manager who served me a set up the demo room, went through the different options and spent time explaining everything, fully understanding my brief. He managed the other customers expectations into waiting times while he continued to help me. Put together the package and leant shop demo unit while awaiting delivery of my brand new equipment, which arrived in two days. It was truly rare experience these days to get such totally satisfying service end to end. A on top was very, very pleased with the equipment purchased.

25 januari 2026
Betygsatt 5 av 5 stjärnor

Very pleased with the service I…

Very pleased with the service I received.The sales assistant was patient, informative and nothing was too much trouble.I bought a great streaming unit , yours a happy customer. I won't hesitate to return.

21 januari 2026
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Southgate London store- Hugely professional

Visited the Southgate London store in pursuit of specific Samsung TV model. Store manager, Ali, was very helpful and demoed the model TV I was looking for for. Good customer service experience.

10 januari 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Southgate Richer Sounds

Hudson was very patient with me as I am not techy and he went to alot of effort to demonstrate the sound and ease of the turntable I bought. All the staff in the Southgate branch were very helpful and pleasant. Only downside was the parking.

14 januari 2026
Logotyp för Richer Sounds - Southgate

Svar från Richer Sounds - Southgate

Thank you for your wonderful feedback

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