Richer Sounds - Southgate Omdömen 

Bought a new television at Richer in Southgate after having them reccomended. Spoke to the manager , Ali and found the right TV to purchase after the one I originally wanted which was slightly cheaper wasn't available. was given good advice. They also reccomended Simply AV to deal with the installation.

Then it all went wrong. The shop booked the delivery for the wrong date so the Installation guy turned up with no television here. He was very kind and didnt charge me (although I told him he should charge the shop) but it delayed everything 5 days, cost me a lot of time and aggro and even if they gave me £20 credit I never received a call or an apology from Ali which is not what I would expect from a manager of a shop with this reputation.
The saving grace was the excellent service from AV and Anthony , cant recommend them strongly enough!

Been shopping with richer sounds since the late 80’s, always experiencing excellent customer service.
My streamer developed a fault after
5 years service which could not be fixed.
The steamer was replaced by richer sounds with no arguments or issues.
I love spending my money with them.

Great unbiased advice about buying choices , difficult when shop was so busy they couldn't get back to you. Courier with purchase arrived before 7am and didn't ring the door bell so missed my item :-(

Staff were very helpful and informative

My BluOs device, purchased the previous year, had stopped working and I was asked to bring it into the store. It took the manager 15 minutes to test the device and confirm a fault. I was provided with a new replacement device within 24 hours.

Just wanted to say Daniel at Richer Sounds, Southgate brunch was very helpful when I bought Denon avc x 4800 receiver and speaker package. Gave me a great deal and arranged delivery. I am also very happy with my new equipment. Thank you very much.

I have nothing but great things to say about Richer sounds. My first proper hifi system and from initially going into store and listening to multiple setups through to delivery, nothing was too much effort. When my system was delivered after a week I realised I had made the wrong choice on the speakers, they did not fill my room. I called the store and they we're so accommodating. I was able to return my speakers and they did a special order from Kef for speakers they do not generally stock. The customer service was exceptional, I highly recommend Richer Sounds, especially the Southgate store. RS now have a customer for life, 5*

Had an issue with an open box item, the store was excellent in resolving my issue and did a great job in making things right. Thank you

Ali at the Southgate branch was extremely helpful and knowledgeable. I will definitely seek him out for my next purchase.

Marantz AV10 and Amp 10 is a fantastic buy, sounds great and looks gorgeous. Big thank you to Mac for helping with the purchase great service.

Very helpful and friendly staff. Thank you.

Always a great service from the guys and girls at Richersounds

You had the to I wanted in stock. The salesperson was knowledgeable and helpgul

I thought I had a problem with my Fiio DM13 but your staff checked it over and explained how it worked ( the instructions were poor)
I also easily changed faulty headphones - so overall a really good experience

Sales person was excellent. It's not your fault that the Denon was a bugger to set up.

Very good customer service.

Great service and support, perfect advice. Beats all the other major stores I've been to, especially in value for money.

Excellent service by very knowledgeable staff who couldn’t have been more helpful. After sales service recommending an installer was also first class. Very happy to have made our purchase at Richer Sounds, Southgate.

Very helpful and courteous. Knowledgeable about products.
Service was quick and TV was delivered next day.