Visited Sheffield store. I had a bundle in mind. Technician Paul, helped me be sure of what i wanted. having viewed other products. After reviewing technical information of said products and balanci... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... Se mer
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Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... Se mer
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really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
130 Whitham Road, S10 2SR, Sheffield, Storbritannien
- 0333 900 0034
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Purchase and installation of new TV
We had a vague idea as to which TV we wanted, and the salesperson gave us great advice, quickly showing us the model which met all of our criteria. We arranged for the TV to be installed, and Nick was superb, setting up all of the apps and giving us great tips on how to get the best from our new TV.
22 juni 2026
Svar från Richer Sounds - Sheffield
Thank you for your 5 star review!
Svar från Richer Sounds - Sheffield
Thank you for your 5 star review!
Excellent experience buying my first…
Excellent experience buying my first turntable and speakers in teeny year.
Friendly and highly knowledgeable staff.
Would highly recommend dealing with Richer Sound
27 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Yet again,faultless service from the…
Yet again,faultless service from the Sheffield branch.Spoke to Olli on the Thursday,he sent me a purchase link to order,and the item was delivered the following morning.Thanks!
25 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent all round service
25 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Svar från Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
friendly and drama free
The price of my item was reduced a few days after I bought it. The friendly staff refunded the balance with zero drama.
23 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for the positive feedback about the store team's no fuss handling of the price drop, which is exactly what was needed. We do hope all is well with the new purchase.
The Customer Experience team
Quick and easy pickup in store
Purchased online, picked up in store. Richer Sounds made it quick and easy.
22 juni 2026
Svar från Richer Sounds - Sheffield
Thank you for your 5 star review, it’s lovely to read your comments.
engaging staff at Sheffield....and…
engaging staff at Sheffield....and complete honesty on some negative information on a product I purchased
19 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for your feedback, great to read you were happy with our service.
Good service.
Ready for collection from the local store the day after I placed the order. No problems.
18 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great experience which is no surprise to me.…
Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a temporary problem with my payment card. Have bought many products from this shop over the years and will continue to do so.
17 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
Returning Customer
Having been a customer in the past, I had no hesitation in using Richer Sounds once again with my latest purchase ( a pair of Sonos era 100’s). Keen pricing, excellent website and delivery was super fast!
18 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent, faultless experience
I arrived at the store 10 minutes before opening, but they let me in regardless and I purchased my turntable which I am extremely pleased with. A free 6 year warranty and they're allowing me to use the half price cartridge upgrade deal at a later date! Fabulous. Will be back very soon.
18 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
The gentleman who answered the phone…
The gentleman who answered the phone was friendly and very helpful.
15 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
Great to deal with as always
15 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
ME AND OUR DAUGHTER HAVE BOUGHT…
ME AND OUR DAUGHTER HAVE BOUGHT TELEVISIONS FROM RICHER SOUNDS, FOR THE LAST
16 YEARS. ALL LG TVS. THE STAFF HAVE ALWAYS BEEN VERY HELPFUL.
13 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for your feedback, great to read you were happy with our service.
Helpful information
Helpful information. Knoweledgeable staff. Delivery as described happened. Only problem with the delivery was the two young men' s language skills were not the best .voice unclear and spoken rapidly - hard to comprehend
12 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for your great feedback and for supporting local business.
I had looked online confident in what I…
I had looked online confident in what I wanted but needed to speak to a salesman. I found him to be very knowledgeable and realy looked after me.
12 juni 2026
Svar från Richer Sounds - Sheffield
Thank you for your 5 star review!
Terrific service
Terrific service. The sales assistant, Alex, sourced me a TV from another shop when the model I wanted was not available at Sheffield or from another store. He also chased up delivery for me the following week, liaising with the other shop.
10 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
USED YOU FOR YEARS
USED YOU FOR YEARS, PLENTY OF KNOW HOW AND VERY HELPFUL, I WOULD RECOMMEND TO ANYONE
10 juni 2026
Svar från Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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