Richer Sounds - Preston Omdömen 

2 837
TrustScore 5 av 5

4,9

10 Church Street, PR1 3BQ Preston, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Se mer

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Betygsatt 5 av 5 stjärnor

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Se mer

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Betygsatt 5 av 5 stjärnor

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Se mer

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Betygsatt 5 av 5 stjärnor

Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundba... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(2 837)

24 963 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Friendly and very knowledgeable staff . Nice personal service. Recomend

Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.delivery was quick and used Richer Sounds own people who checked the product with me before leaving - no pressure
Only thing missing is my guarantee but I have chased up and expect that will be resolved.
Paul

27 juli 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Staff were great

Staff were great. Very helpful.

23 juli 2026
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Another great service from Richer…

Another great service from Richer Sounds Preston. I ordered a new stylus and it was available to collect the next day.

22 juli 2026
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

The time & attention provided

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements.
I strongly recommend (& commend) the 'after sales' support...sorted out my wife's queries on our new TV set-up over the 'phone...tremendous!!!
Special shout-out for Matt on that one...

17 juli 2026
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Excellent service from Howie at the Preston store.

Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundbar arrived the morning of the next day. Excellent experience and service; I will certainly recommend the store to others.

16 juli 2026
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

We wanted a particular TV from Richer…

We wanted a particular TV from Richer Sounds. Although we are in Yorkshire the model was only available a distance from us but we eventually ordered from Preston branch. The TV was delivered two days later and works fine.

13 juli 2026
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Svar från Richer Sounds - Preston

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Called into my local store for advice

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at home I emailed him as discussed and got his answer and product recommendation nigh on instantly!

Excellent service and the new setup is working well.

13 juli 2026
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Large TV purchase

Large TV purchase. Good advice over several weeks.
Decided on yourselves after much thought as to vendor, model, recycling, price. Convenient to swop over the old tv to recycle and new to purchase with help provided by store. All good. Thank You.

13 juli 2026
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Great service

Great service , staff and product . Thanks

22 juni 2026
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Easy to use website

Easy to use website. I called the Preston store to get some advice before making the purchase and that was a good experience too

10 juli 2026
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Svar från Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

It was very easy to order instore…

It was very easy to order instore Preston. And I brought my tv that had a software problem and they mended it in shop also I wasn’t without tv they sent my new 65 inch lg the next day and it arrived in the morning could not ask or expect a better service really happy with richer sounds

9 juli 2026
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

The staff are extremely helpful and…

The staff are extremely helpful and knowledgeable. i would recommend shopping at Richer Sounds Preston to anyone.

9 juli 2026
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Great Customer Service

We had a fairly good idea of what we wanted when we visited Richer Sounds about an upgrade to our tv. It was great to actually visit the store and discuss our options with a knowledgeable person for a change. Makes a change from the online options you get nowadays!
Thanks for a great service overall, including a personal touch to arrange collection, and a little set up advice for our new OLED television!

2 juli 2026
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Richer Sounds No 1

My tv stopped working so I contacted customer service and they said it wasn’t worth fixing so I got 10% off the price of the tv for every year I’d had it. So I still had enough money left to put towards a new tv which was in the VIP sale. Worked out as an absolute bargain. The staff at Richer sounds Preston took the order for my new tv and it was delivered to me the next day. Thank you Harrison and Matt at that branch more than helpful all the way. And Ilias at customer service too. Me now am a happy happy Customer and I always am after dealing with Richer Sounds.Need I say more I could but I’d be writing for a week

2 juli 2026
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

All the guys at Richie sounds was…

All the guys at Richie sounds was absolutely brilliant and so helpful when I went in to buy my tv. They had loads of time for me and to go through the options which were best suited for me. I would definitely recommend them. 100%. I will be definitely going back. Thank you Richie sounds. 10/10.

30 juni 2026
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Betygsatt 4 av 5 stjärnor

Friendly helpful staff

Friendly helpful staff. This is difficult because I know they can’t stock everything. Wanted an internet/DAB radio, had to order one and have it delivered to home to try, with the option to return/exchange it if I wasn’t happy. There were a couple of units I would have liked to compare but that wasn’t an option in store. As it happens I was happy with my first choice, so happy days.

29 juni 2026
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thank you for the helpful feedback, we're really glad that you are happy with the unit you bought but will of course review the store display demonstration options for the range in question in light of your experience.

The Customer Experience team

Betygsatt 5 av 5 stjärnor

Props for Preston…

Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or better option and was reassured that the model Id originally fancied was still the class leader. Agreed to buy it and was given a discount (unexpectedly) since I was still some weeks from moving into my new house.

26 juni 2026
Logotyp för Richer Sounds - Preston

Svar från Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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