Richer Sounds - Nottingham Omdömen 

2 175
TrustScore 5 av 5

5,0

108 Mansfield Road, NG1 3HD Nottingham, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... Se mer

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Betygsatt 5 av 5 stjärnor

On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and... Se mer

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Betygsatt 5 av 5 stjärnor

Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... Se mer

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Betygsatt 5 av 5 stjärnor

I have used Richer Sounds (Nottingham) for around 20 years or more. I keep coming back because throughout this time, they have consistently provided a trustworthy and reliable service, long product wa... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 108 Mansfield Road, NG1 3HD, Nottingham, Storbritannien

  • 0333 900 0035

5,0

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(2 175)

23 626 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great knowledge

Great knowledge, service and delivery

27 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Staff were really helpfull and you had…

Staff were really helpfull and you had the product i wanted in stock
Theres also parking which is a bonus
The product was competitivly priced and also came with a 6yr warranty

26 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Great service

Hi , Ian at Nottingham was very informative & made the transaction very easy.

25 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Great communication

Great communication, smooth transaction. Pleasant experience.

24 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

TV purchase

Ordered an LG television from you guys as you quite simply were the most competitive in terms of price and could not have been more helpful on the telephone (Nottingham shop). In addition, your customer service and knowledge of the product were outstanding. I ordered the product lunchtime on Monday and received it the very next day at 0800. Superb service from start to finish.

23 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Richer Sounds - Nottingham

The whole team at the Nottingham store are obliging and knowledgeable.
Ben, who gave our demonstration, was very accommodating and gave us some good advice

11 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Fabulous service from richer sound in…

Fabulous service from richer sound in Nottingham. They helped my mum pick the right tv for them. The staff were knowledgeable, super helpful including carrying the tv to the car. They took the old tv in to recycle and helped me when I couldn’t connect to get channels. Absolutely first class service again from them. Thank you so much

28 februari 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Excellent customer service

Great choice,great price, and excellent customer service.

20 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Very helpful and knowledgeable

Very helpful and knowledgeable. First class service.

20 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

The products we had shortlisted on your…

The products we had shortlisted on your website were all on display
This enabled us to accurately compare picture quality side by side
The sales person was very helpful by giving us details of each tv, the pros and cons

19 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Richer Sounds Nottingham…

I called the Richer Sounds Nottingham team regarding the compatibility of a new Marantz CD6007 player with my existing Staljes NS3 active speakers. The technical advise was positive, thorough and just what I wanted to hear. Following the conversation I placed the order for the CD player online and collected from store the following day. In summary, positive advice, easy shopping and very professional service.

17 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Good expertise and demo with great customer service and price. You can’t ask for more.

When buying speakers you need to hear them. When we visited the store they advised us on options and set them up so we could hear them with music that we would play. No pressure to buy there and then. We purchased them a few days later. Good expertise and demo with great customer service and price. You can’t ask for more.

17 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 4 av 5 stjärnor

Excellent experience in the shop I…

Excellent experience in the shop I don’t think the seller went far enough to show how to set it up. The instructions are very all over the place which I have no knowledge of following.

17 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thank you for your feedback, I'm really sorry that you have had difficult setting the unit up however, and will arrange for the team to follow up with you directly to help..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Betygsatt 5 av 5 stjärnor

Always receive a good service

Always receive a good service. Good customer focus. Repairs department never got back to me which was annoying. However, AVR replaced after the repair failed to rectify the problem and turn around was swift and very professional once I chased up thanks.

15 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Knowledgeable staff who are prepared to…

Knowledgeable staff who are prepared to spend time understanding your requirements.

Don't try and constantly up sell and prices are competitive.

12 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Superb shopping experience

We visited the Nottingham shop and were greeted by Dave. His approach was friendly, helpful and professional and it was clear that he was very knowledgeable. There was no pressure to buy and he listened carefully to our questions. Our previous TV was 18 years old, and technology has moved on massively over that period. Dave was able to help us with answers to questions about using a new TV with some of our older equipment. He took time to explain our options and we never felt rushed.
We bought our new TV and we're highly delighted with it.
The whole shopping experience was brilliant. Thank you so much.

11 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Thought I new what amp I wanted

Thought that i new what amplifier I wanted but after talking to staff I changed my mind, paid a little more and so far seems a good choice, better amp than my blown NAD. Will be looking for a new TV shorthand will certainly be calling in to RS. Thanks for your help and professional service

11 februari 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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