Richer Sounds - Leeds Omdömen 

3 307
TrustScore 5 av 5

4,9

74 New Briggate, LS1 6NU Leeds, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had an amazing experience with Richer Sounds in Leeds. Gavin was so helpful and went above and beyond in ordering my new TV, checking expected delivery timings and then swapping the order to a d... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on gi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful... Se mer

Företaget har svarat


Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(3 307)

23 747 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I did a last minute click and collect…

I did a last minute click and collect order and was panicking it wouldn’t come in time. I called the store and they couldn’t be more helpful. Great service as always!!

31 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Richer Sounds sold us a new TV

Richer Sounds is an employee owned business. We were looking to replace our TV which we had bought back in 2011. The team gave us great advice and arranged for installation of our new TV with a local installer. The Leeds team and their installers were just magnificent.

4 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Bought a Sony tv from them 2 years ago

Bought a Sony tv from them 2 years ago, broke down called sorry as they covered 1st 5 years of warranty because I wasn’t registered they wouldn’t repair it, richer sound went above and beyond and they took on the responsibility to repair the tv, they sent out an technician who said they can’t repair it,so they sent out a voucher for a new tv. Can’t thank them enough, absolutely brilliant service. I’ve been buying items from them for many years and they been spot on.

29 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Always great service

Anthony gave us a great deal on an LG G6 55" and sound bar, and delivered it the next day. We've bought our last 4 TVs from Richer Sounds; always a great price and great service.

28 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Excellent service and technical…

Excellent service and technical knowledge from Harry in the Leeds branch, he is a credit to you and provided excellent customer service to the extent of helpfully carry our new TV to our car.

27 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Excellent experience

I went in to buy some passive speakers. Mikey was very friendly, attentive and was happy to take time with me listening to different models. The staff were patient, cheerful and also very helpful with other bits and pieces we were looking for.

25 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Good service

Order 2 items online to pick up instore. Quick and friendly service.

23 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Apologies for not remembering the name…

Apologies for not remembering the name of the salesman but I was impressed with his relaxed and friendly attitude. I felt comfortable spending £1000 with no fuss and ease of purchase.

21 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Excellent advice

Excellent advice, friendly customer service and speedy delivery.

21 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Best service everytime

I always go to Richer Sounds first because I've always valued the effort made to find what I need at the best price and with honesty. I went in to Plymouth recently chancing my arm for a pair of speakers that were end of line. They didn't have them but checked and mentioned a pair in Leeds. I ran the Leeds stire and they gave me the best deal they could which left me over the moon with the product and service. I'll be back again soon for sure.

21 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Brilliant Customer Service

We had bought a Panasonic TV that developed a fault but unfortunately had neglected to register the TV for its warranty.
We called Richer Sounds Leeds who were fantastic at helping us sort it out . I wish I could remember his name who we spoke to, he was great. We rung late in the day and he was due to go on holiday ,sorted out what he could at that time and promised it would be followed up with his manager which it was next day. Every has been sorted and I cannot commend Richer and their staff highly enough. Fantastic Service always. Thank you

6 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Friendly and knowledgeable service.Have…

Friendly and knowledgeable service.Have been buying from Richer Sounds since I bought my first hi fi system from the original store on London Bridge so many years ago.

21 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Efficient,accurate

Efficient,accurate, speedy service. Good website.
As an older person who recently bought a small smart TV struggled (but eventually succeeded) to set it up with all the QR & verification codes . Setting up WiFi ok as used to that . We elderly miss the days of engineers !

21 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Very helpful shopworker,receivedproduct…

Very helpful shopworker,receivedproduct very quickly ,unfortunately the parcel was delivered to my neighbour ,the delivery agent said we did not seem to be in which we were.He obviously didn’t ring the buzzer ,which is very loud and I was working directly above the front door.However I do not hold you responsible for the delivery firms carelessness.

21 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Good help and demonstration in Leeds

In store service in Leeds was very helpfull. I wanted to fit smaller stereo speakers in my lounge instead of my 26 year old large ones but with similar or better sound. Several different speakers were wired up for me in the demonstration room to try. No pressure to buy so abke to go home and look at reviews. Phoned store later and Mike the assistant put in the order for Dali Kupid from me. Arrived safely 2 days later.
Looks great in our small lounge with old large speakers now removed.

20 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

The service was very good

The service was very good, and the delivery of the tv, was all so good and keeped us up to date all the way, till it arrived.

20 maj 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer