Richer Sounds - Leeds Omdömen 

3 339
TrustScore 5 av 5

4,9

74 New Briggate, LS1 6NU Leeds, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’d like to say a huge thank you to Chris, the Store Manager at Richer Sounds. From start to finish he was friendly, knowledgeable and genuinely interested in helping me choose the right TV rather... Se mer

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Betygsatt 5 av 5 stjärnor

After recently relocating to North Yorkshire from London I had a problem with producing sound from my Hi fi system. After spending fruitless hours consulting online trouble shooting sites I contacted... Se mer

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Betygsatt 5 av 5 stjärnor

This is the second time I have bought from Richer Sounds and I am very pleased with the service and products I received. I was served by Derek at the Leeds branch who was very friendly and knowledgeab... Se mer

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Betygsatt 5 av 5 stjärnor

This was the first time that I had bought anything from Richer Sounds and I communicated with the Leeds team mostly by e-mail but also by phone. They were really helpful and did everything that they c... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(3 339)

25 159 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I’d like to say a huge thank you to…

I’d like to say a huge thank you to Chris, the Store Manager at Richer Sounds. From start to finish he was friendly, knowledgeable and genuinely interested in helping me choose the right TV rather than simply trying to sell me the most expensive option.

His advice was spot on. I’m absolutely delighted with the TV and the difference in picture and sound quality is amazing. Chris made the whole experience easy and gave me confidence that I was making the right choice.

It’s rare these days to get such good, personal customer service. I would happily recommend Chris and Richer Sounds to anyone. I’ll definitely be returning in the future.

22 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Top retailer.

This is the second time I have bought from Richer Sounds and I am very pleased with the service and products I received. I was served by Derek at the Leeds branch who was very friendly and knowledgeable. There's no pressure to buy, he just explained the different options that was available for what I was after. The price was also very good beating all other online pricing so happy days. I will defo use Richer Sounds again I don't think they can be beaten for there top quality products and service. Oh and not forgetting the free 6 year guarantee they give you for total piece of mind.

22 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Mickey at the Leeds branch

Mickey at the Leeds branch has been very helpful and has gone over and above throughout our many purchases, which we are over the moon with. Can't praise him enough. I would highly recommend the store.

21 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Brilliant service arrived safely before…

Brilliant service arrived safely before said date.
Having used you a few times now we new you would be reliable and as usual, a good price .
Thanks

21 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

A great first experience

This was the first time that I had bought anything from Richer Sounds and I communicated with the Leeds team mostly by e-mail but also by phone. They were really helpful and did everything that they could for me. I was very pleased with the service that I got from them. The icing on the cake though was the team that installed the tv etc, they were brilliant, absolutely brilliant. I will definitely buy more things from Richer Sounds.

21 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Excellent customer service

I had a turntable and speakers bought for my retirement but the turntable wasn’t the one I had set my mind on. The guy we spoke to in the shop was excellent swapped the product over no problem also he was very knowledgeable about the products

20 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Sonos purchase.

Just a top team in Leeds, excellent service and great people.

19 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Knowledgeable

Knowledgeable, efficient service. Good price and advice. Won’t go anywhere else.

19 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Such helpful staff

Such helpful staff. We have bought items at Richer Sounds many times. Good value and great warranty service. I would highly recommend them

18 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Endless options

The amount of time given to me offering products and knowledge that fit together. i could not ask for more.
Mikey is the man that helped my decisions and who sorted a little hick-up out. Many thanks

18 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Exemplary customer care

After recently relocating to North Yorkshire from London I had a problem with producing sound from my Hi fi system. After spending fruitless hours consulting online trouble shooting sites I contacted the Leeds team. Instantly I got through to a real person who patiently, concisely and with a jargon free vocabulary talked me through the problem and then identified the issue and provided the solution. In addition Mike in the Leeds team sorted out my original paperwork. It was a pleasure to both deal with Mike and meet him. His performance was a model of good customer care and he has a wonderful sense of humour to boot. I will certainly attend the Leeds shop when I decide to upgrade my system.

14 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

First class

I was served by Rik at the Leeds store. Knowledgeable, helpful and a pleasure to deal with.

16 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Exceptional service- The LG-55QNED7EB3C TV purchased from…

The LG-55QNED7EB3C TV purchased from Richer Sounds was competitively priced with an excellent extended product guarantee period. It was delivered on time and packaged safely. The process from start to finish was exceptional, I placed the order over the phone and was dealt with very professionally.

26 juni 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Big shout out to Derek in Leeds!

Big shout out to Derek in the Leeds store. From answering the phone when I first rang up, to setting up an appointment for a listening session, to talking me through the different speakers that he had for me to compare. Great help and advice throughout.
The listening room is excellent, very well equipped.
I'm still deciding on the speakers, but took the opportunity of the visit to upgrade my CD player. Derek (of course) helped me pick one that matched my requirements.

12 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Oustanding customer service at Leeds

Mikey was great. His enthusiasm, experience and time he put into helping me buy an appropriate turntable was very much appreciated. Zero pressure just sound advice tailored to my needs. Purchased the Argon Audio TT MK2 in black and it has been fantastic. It really was a great customer experience at Leeds.

10 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Friendly, no pressure, excellent gear and pricing

Always come away from here with exactly what I needed and for a better price than I expected. Staff are excellent - very friendly, no pressure at all, and always ready to go out of their away to help.

8 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Staff service price

Staff service price

10 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Excellent service from Derek at Richer Sounds, Leeds

Excellent service from Derek. He was extremely professional and knowledgable. He took time to understand our requirements. Delivery was seamless and on time. Delighted with products. A first class experience. Would have no hesitation in recommending Richer Sounds and purchasing from them in future.

8 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Spent over an hour choosing .y new…

Spent over an hour choosing .y new music system. Derek who served me was patient and gave me excellent advice on each piece of equipment.
This was delivered on time on the day l chose.
Would recommend Richer Sounds

8 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Untouchable company

Richer Sounds for Hi Fi, is still the best for me.
For many years I have spent a good amount of money 💰 with them superb product they sell
I would just like thank their wonderful staff for the courtesy and expertise on everything they do
Thanks again

6 augusti 2026
Logotyp för Richer Sounds - Leeds

Svar från Richer Sounds - Leeds

Thank you for your wonderful feedback

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