Great advice no pushy sell & ended up taking a different item than we set out for at half the price we were originally going to spend. So nice independent none biased advice. All demonstrated to us.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Every time I shop with Richer Sounds it’s the same. I call, and your team help more than I expect. You deliver a deal that I don’t expect and meet your promises to deliver goods on time. I first st... Se mer
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Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... Se mer
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Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
2 Providence Square, ST1 2LQ, Hanley, Storbritannien
- 0333 900 0060
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Richer Sounds - Hanley
Thanks for your great feedback and for supporting local business.
Always brilliant
Have used Richer Sounds for years. They are brilliant. Recently bought an amplifier thinking an old one had developed a fault, but it was the wire input from my phone that was faulty. They refunded me without a problem, very friendly as usual
16 januari 2026
Svar från Richer Sounds - Hanley
Thanks for your kind review, we look forward to your next visit.
Excellent service from the guys in the…
Excellent service from the guys in the Hanley branch
15 januari 2026
Svar från Richer Sounds - Hanley
Thank you for your wonderful feedback
Excellent customer service
Excellent customer service, very informative and friendly. Very happy and would highly recommend.
14 januari 2026
Great service
Great service, staff are really knowledgeable. This is the second time we have shopped here and it would be the first place we would look in future.
3 januari 2026
Svar från Richer Sounds - Hanley
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great experience and will return
Following an initial visit to Currys, which is usually our first point of call when purchasing a new television, we decided to carry out further research after receiving a personal recommendation from a friend. This included an online comparison of retailers, followed by visits to both stores.
While the sales personnel at Currys demonstrated a good general knowledge of our chosen television, the level of expertise provided by Leigh at Richer Sounds in Hanley, Stoke-on-Trent, was exceptional and clearly set him apart. Leigh displayed an in-depth knowledge of the LG 55-inch evo TV, explaining its features, performance benefits, and suitability for our specific requirements in a clear and confident manner.
His professional approach was particularly impressive. He took the time to understand exactly what we were looking for, discussed the LG model we had already researched online, and provided detailed, relevant insights without any pressure to purchase. This instilled complete confidence in both the product and the buying process.
As a result of Leigh’s expertise and customer-focused approach, I had no hesitation in proceeding with the purchase of the LG 55-inch OLED Evo TV immediately.
11 januari 2026
Very pleased with Richer Sounds.
The fourth tv purchased from Richer Sounds. Great advice, competitive pricing, they offer delivery and recycling of your old set. Great range of quality products was particularly reassuring. Also Which? Recommended supplier.
12 januari 2026
Svar från Richer Sounds - Hanley
Thank you for your 5 star review!
Svar från Richer Sounds - Hanley
Thanks for your great feedback and for supporting local business.
Good Customer Service
9 januari 2026
Customer service
I purchased a sharps 24" TV and had problems with it. the staff at Hanley branch ere excellent, I eventualy had an exchange for Sharps current version of of my TV. this is far superior in sound and picture quality than my original, couldn't be happier.
the staff at Hanley branch were excellent, my TV was exchanged for a new model of the same which is totally superior to my original. couldn't be more happy.
31 december 2025
Svar från Richer Sounds - Hanley
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent advice
Excellent advice, quality products at competitive price, extremely fast delivery, good parking at store
8 januari 2026
Svar från Richer Sounds - Hanley
Thanks for your kind review, we look forward to your next visit.
Would recommend
Staff member was lovely and informative. Didn't push the sale. Lovely store
3 januari 2026
Svar från Richer Sounds - Hanley
Thank you for your 5 star review!
Support was outstanding
Support was outstanding, knowledgeable and they saved me money, couldn't be happier. Will definitely be first place i look when updating my tech!
6 januari 2026
Svar från Richer Sounds - Hanley
Thank you for your 5 star review, it’s lovely to read your comments.
Svar från Richer Sounds - Hanley
Thanks for your great feedback and for supporting local business.
Hanley, Stoke branch
Went in for a turntable and the knowledge, helpfulness and time doesn't with us was brilliant.
18 december 2025
Omdöme utan inbjudan
Svar från Richer Sounds - Hanley
Thank you for your wonderful feedback
Great service
Great service, very knowledgeable staff who want to give you the right advice for you and your circumstances.
3 januari 2026
Svar från Richer Sounds - Hanley
Thank you for your 5 star review!
Expert
Expert, no pressure advice. Really happy with our purchase, will definitely shop there again.
3 januari 2026
Svar från Richer Sounds - Hanley
Thanks for your great feedback and for supporting local business.
Svar från Richer Sounds - Hanley
Thank you for your wonderful feedback
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