I have used Richer Sounds Glasgow on a few occasions over the last few years. I find their service at the point of sale 1st class and more importantly their after care service cannot be faulted even... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent professional friendly service. The staff and very knowledgeable and go the extra mile to help. I value the level of customer service. Having bought several items from the Glasgow store I hav... Se mer
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Absolutely fantastic service and advise. I was looking to replace my turntable cartridge on a 45 year old Sony turntable. David in store was brilliant giving me advice and even fitting the cartridge... Se mer
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Simon, the member of staff at Glasgow Richer Sounds, quickly dealt with my query relating to the purchase of an Astell&Kern SP3000T Digital Audio Player. He telephoned back to confirm the price and d... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
57 Jamaica Street, G1 4NN, Glasgow, Storbritannien
- 0333 900 0038
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect item, lovely staff
Perfect item, lovely friendly communication, jolly store staff. Wouldn’t go anywhere else.
5 juli 2026
Svar från Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
Record player not working but sorted quickly
Had a record player delivered to the house, but the turntable didn’t work. After a handful of emails to manufacturer they agreed it was faulty and suggested I take it back to the store, or could be delivered, and it would be fast-tracked- agreed to pick it up in store (Glasgow), meant to be on Tuesday (after emails ended Saturday) but got a call from store on the Monday to tell me it was in. Since the fault was not visible with the last one I asked for it to be checked, and they confirmed fine on a call back to me 5 minutes later. Oh and was given £30 of a discount (about 15%). Happy in the end.
4 juli 2026
Svar från Richer Sounds - Glasgow
Thank you for leaving us a review, we're sorry that there issues with your first turntable of course, although it's good to read you are now happy. Please do contact the store directly should you need any further help.
The Customer Experience team
Deal with in confidence
These guys are the best to deal with. Really know there stuff and go above and behond
3 juli 2026
Svar från Richer Sounds - Glasgow
Thanks for your kind review, we look forward to your next visit.
Richard Sounds is a truly wonderful…
Richard Sounds is a truly wonderful company. We have always as a family bought from the above.last month one of my nephews noticed our Samsung 75”TV picture was not as sharp. Spoke to the manager in Glasgow store who informed me we were still in warranty by One month of a Six year term ! he arranged for TV to be checked and picked up back by company called TVR the back lights were replaced and TV is as good as new.We have never had to use this facility but on this rare occasion we did and it was stress free. Thanks again Richer Sounds. John (Glasgow)
29 juni 2026
Svar från Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Prices was fantastic for 65inch TV
Prices was fantastic for 65inch TV . Delivery was quick and was kept up to date with delivery company
2 juli 2026
Svar från Richer Sounds - Glasgow
Thank you for your 5 star review, it’s lovely to read your comments.
All positive stories are confirmed
I heard of these guys before due to a forum on boards.ie. Always seem to go out of their way to sort people out, and it wasn't different now that I finally needed something.
Online shopping got a bit stuck as it came to delivery so a quick call and everything got sorted, including next-day delivery and a discount for 1st purchase.
2 juli 2026
Svar från Richer Sounds - Glasgow
Thanks for your kind review, we look forward to your next visit.
Stephen in the Glasgow store gave…
Stephen in the Glasgow store gave invaluable and impartial advice and costs that allowed me to do some more research on the options and make an informed selection within the budget that I had
1 juli 2026
Svar från Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Was looking for mid price lg oled for…
Was looking for mid price lg oled for sometime and Richer Sounds has always been my go to place having used numerous times in the past for audio and TV equipment.
The fact that they offer 6 year guarantees and price matches + is as good as it gets.
Have always found staff to be very helpful and knowledgeable. Never pushy and will help to make informative choices based on your preferences.
29 juni 2026
Svar från Richer Sounds - Glasgow
Thanks for your great feedback and for supporting local business.
Knowledgable staff
David was very knowledgable about the products and helpful in discussing options without feeling pressured into making a purchase
26 juni 2026
Svar från Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Great service and support
I would be more than happy to use Richer Sounds (Glasgow) again. We live in the far NW of Scotland, and have no localised hifi resources here - recently looking for a new amplifier and a streamer to back up a large CD collection, we found the advice and service from the branch was excellent.
26 juni 2026
Svar från Richer Sounds - Glasgow
Thank you for your 5 star review!
I was helped so much by Simon with good…
I was helped so much by Simon with good and knowledgeable advice. I ended buying a much better amplifier than I thought I could afford
29 juni 2026
Svar från Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
10/10 service
10/10 service. Helped me pick a record player and explained so much to help me set it up. Lovely staff x
28 juni 2026
Svar från Richer Sounds - Glasgow
Thank you for your 5 star review!
Fantastic as always
Fantastic as always. Guys in Glasgow are so helpful. Great, competitive pricing, extended warranty. VIP discount and only quality products
29 juni 2026
Svar från Richer Sounds - Glasgow
Thanks for your great feedback and for supporting local business.
The staff were great
The staff were great.
I bought an amplifier and speakers.
The speaker wire was free but it was one piece. I cut and trimmed it to use it as two wires. I was expecting it to be prepared at the shop. Not a big deal but it would be a nice touch.
29 juni 2026
Svar från Richer Sounds - Glasgow
Thanks for the positive review, and the kind words about the team. The basic free cable pack we included with Hi Fi systems does comes pre prepared when required, so the cable length included is in one piece allowing customers to choose their lengths upon installation.
We're grateful for the feedback of course and will take it onboard.
The Customer Experience team
Great price and fast delivery
Great price and fast delivery. Friendly, helpful staff in the Glasgow store. They even refunded my £2 parking ticket price, which was a nice gesture.
Only complaint would be that whoever packed my amp for in-store collection stuck a large, sticky DPD delivery label directly onto the amplifier's presentation box. Not very nice as it was a gift for my son
28 juni 2026
Svar från Richer Sounds - Glasgow
Thank you for your 5 star review!
Svar från Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Extremely helpful
Spoke to boy on phone, told him what I was looking for, he was extremely helpful and was out in about 10/15 mins 👍
27 juni 2026
Svar från Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
great experience
great experience. Spoke to someone over the phone from the glasgow branch on saturday about an Amp I wanted, had it delivered and in hand by monday. Can't really beat that
27 juni 2026
Svar från Richer Sounds - Glasgow
Thank you for your 5 star review, it’s lovely to read your comments.
Once again very easy going staff
Once again very easy going staff, great to get on with and have great knowledge of the products they sell. Delivery was earlier that expected so happy days!
27 juni 2026
Svar från Richer Sounds - Glasgow
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great chat and advice from the shop…
Great chat and advice from the shop owner, well worth the visit and very happy with my new ear buds
27 juni 2026
Svar från Richer Sounds - Glasgow
Thank you for the great feedback, and for the comments on your experience. We're so pleased you are happy with the earbuds of course, and hope next time you visit we can deliver a full 5 star experience!
The Customer Experience team
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