Long term customer and richer sounds continue not to disappoint and live up to my high expectations Great prices , great service and (In the past ) great customer service No bullshit just a goo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Simon our salesperson was very informative about the item and showed all the features with great patience. He also advised of a deal that was available. He did not pressure in any way. The product ( A... Se mer
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Helpful and knowledgeable member of staff. Good to talk to someone rather than only looking on internet. The option of collecting from shop or a free delivery useful ( chose collection). Out of sto... Se mer
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I contacted Richer sounds in Glasgow and spoke to Jordan with regards to getting demo of Wharfedale EVO 5.4 speakers. I had watched many you tube reviews and I felt I needed to hear for myself. Delive... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
57 Jamaica Street, G1 4NN, Glasgow, Storbritannien
- 0333 900 0038
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The technical team in Glasgow were…brilliant
The technical team in Glasgow were superb
However the delivery experience was an absolute nightmare
The delivery experience is one of the worst I have ever encountered
12 juli 2026
Svar från Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great experience at Richer sounds…
Great experience at Richer sounds Glasgow very helpful,listened to what your are looking for giving good advice and let you listening to different options delivered on time.
New speakers and turntable sound is brilliant
11 juli 2026
Svar från Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
Ordered over phone to store
Ordered over phone to store, staff were amazing worked with me and allowed me to make my purchase smoothly and I hung up feeling I was treated really fairly and with consideration as a customer. I criticised Richersounds many years ago out of my impatience but would like to point out I was wrong and they were right. This company has went beyond my expectations so many times, so sorry for getting it wrong and thanks for the amazing service.
11 juli 2026
Svar från Richer Sounds - Glasgow
Thank you for your 5 star review!
Pleasant knowledgeable staff. Ordered on the Friday afternoon via shop and item arrived Saturday afternoon. Impressed.
Very pleasant staff as always
10 juli 2026
Svar från Richer Sounds - Glasgow
Thank you for your 5 star review!
A satisfied customer
Spoke to Simon at Glasgow requesting a change to one of the “bundles”. He got my order processed quickly, getting me exactly what I wanted. The entire order arrived the following day. Absolutely no blame to Simon, but I ordered the wrong receiver. I thought the X2850H had an FM Tuner and only once I was hooking up the connections did I spot there was nowhere for an antenna to plug in. I re-read the description again and found where I’d gone wrong. It’s no big deal as all the stations I regularly listen to are available from the TuneIn app.
I’m very happy with the purchase and with Richer Sounds’ service.
8 juli 2026
Svar från Richer Sounds - Glasgow
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service
Excellent service, so helpful and patient with my elderly father with severe hearing problems. Would highly recommend. Thank you Jordan and Tom
6 juli 2026
Svar från Richer Sounds - Glasgow
Thanks for your kind review, we look forward to your next visit.
Svar från Richer Sounds - Glasgow
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Svar från Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Svar från Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
That personal touch
That personal touch, was given great advice. Got what I needed at a great price. Simon was very good
3 juli 2026
Svar från Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Expert advice and friendly service
Expert advice and friendly service. What more do you need?
4 juli 2026
Svar från Richer Sounds - Glasgow
Thank you for your 5 star review!
Brilliant as always personal and…
Brilliant as always personal and straightforward service from decent people - it's so rare to find nowadays. Always my first choice.
29 juni 2026
Svar från Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Svar från Richer Sounds - Glasgow
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Perfect item, lovely staff
Perfect item, lovely friendly communication, jolly store staff. Wouldn’t go anywhere else.
5 juli 2026
Svar från Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
Record player not working but sorted quickly
Had a record player delivered to the house, but the turntable didn’t work. After a handful of emails to manufacturer they agreed it was faulty and suggested I take it back to the store, or could be delivered, and it would be fast-tracked- agreed to pick it up in store (Glasgow), meant to be on Tuesday (after emails ended Saturday) but got a call from store on the Monday to tell me it was in. Since the fault was not visible with the last one I asked for it to be checked, and they confirmed fine on a call back to me 5 minutes later. Oh and was given £30 of a discount (about 15%). Happy in the end.
4 juli 2026
Svar från Richer Sounds - Glasgow
Thank you for leaving us a review, we're sorry that there issues with your first turntable of course, although it's good to read you are now happy. Please do contact the store directly should you need any further help.
The Customer Experience team
Deal with in confidence
These guys are the best to deal with. Really know there stuff and go above and behond
3 juli 2026
Svar från Richer Sounds - Glasgow
Thanks for your kind review, we look forward to your next visit.
Richard Sounds is a truly wonderful…
Richard Sounds is a truly wonderful company. We have always as a family bought from the above.last month one of my nephews noticed our Samsung 75”TV picture was not as sharp. Spoke to the manager in Glasgow store who informed me we were still in warranty by One month of a Six year term ! he arranged for TV to be checked and picked up back by company called TVR the back lights were replaced and TV is as good as new.We have never had to use this facility but on this rare occasion we did and it was stress free. Thanks again Richer Sounds. John (Glasgow)
29 juni 2026
Svar från Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Prices was fantastic for 65inch TV
Prices was fantastic for 65inch TV . Delivery was quick and was kept up to date with delivery company
2 juli 2026
Svar från Richer Sounds - Glasgow
Thank you for your 5 star review, it’s lovely to read your comments.
All positive stories are confirmed
I heard of these guys before due to a forum on boards.ie. Always seem to go out of their way to sort people out, and it wasn't different now that I finally needed something.
Online shopping got a bit stuck as it came to delivery so a quick call and everything got sorted, including next-day delivery and a discount for 1st purchase.
2 juli 2026
Svar från Richer Sounds - Glasgow
Thanks for your kind review, we look forward to your next visit.
Stephen in the Glasgow store gave…
Stephen in the Glasgow store gave invaluable and impartial advice and costs that allowed me to do some more research on the options and make an informed selection within the budget that I had
1 juli 2026
Svar från Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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