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Richer Sounds - Croydon Omdömen 

1 415
•
TrustScore 5 av 5

4,9

HiFi-butik
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Plats

Byt plats

109 South End, CR0 1BG Croydon, GB

•
0333 900 0033

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Knowledgable and friendly staff, willing to spend time demonstrating a product and finding alternatives. Chosen item wasn't in stock, but arrived at store for collection next day, as promised, with... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’ve been buying from Richer Sounds for 40 years and their staff have always been knowledgeable and helpful. Impressive range of Hi Fi and separates. I’ll be buying from them again.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

i visited the store . Staff polite courteous ,. arranged demo of item I was considering to purchase. subsequently I completed purchase via tel call.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’ve been buying tech from Richer Sounds Croydon for years now. They are always consistent in giving good advice, expertise and service in the shop, no matter what you’re interested in or going in t... Se mer

Företaget har svarat

Företagsinformation

  1. HiFi-butik
  2. också i
  3. Elektronikbutik
  4. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 415)

24 500 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Always a great shopping experience from…

Always a great shopping experience from Richer Sounds. Staff are patient, knowledgeable and helpful.

6 oktober 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Knowledgable and friendly staff

Knowledgable and friendly staff, willing to spend time demonstrating a product and finding alternatives.
Chosen item wasn't in stock, but arrived at store for collection next day, as promised, with a phone call and email to inform me.
Very happy with chosen item from a manufacturer I would not have expected or chosen without a demo, and at a good price.

1 oktober 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

I’ve been buying from Richer Sounds for…

I’ve been buying from Richer Sounds for 40 years and their staff have always been knowledgeable and helpful. Impressive range of Hi Fi and separates. I’ll be buying from them again.

3 oktober 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Very simple transaction Very …

Very simple transaction Very knowledgeable staff 5 stars to all with a extra mention to ritchard at croydon perfect

30 september 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Would highly recommend.

I’ve been buying tech from Richer Sounds Croydon for years now.
They are always consistent in giving good advice, expertise and service in the shop, no matter what you’re interested in or going in to buy.
So would highly recommend.

26 september 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Problems with a product

Problems with a product. Staff were very helpful in sorting the problems out with no prevarication!

22 september 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 3 av 5 stjärnor

Very helpful with advice and…

Very helpful with advice and demonstrating the products on show. Not so good when it comes to giving a fair trade in price despite the advertised trade up and save. I got a much better deal at a rival company.

10 januari 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thank you for the feedback, and for the kind comments about the advice and demonstrations you received from the store team.

We always do our best to offer the fairest trade-in value we feasibly can, and in the majority of cases this is more than any minimum value advertised against the system being purchased. I appreciate it was disappointing that on this occasion you found a competitor who was able to offer more and, whilst I can't comment on the specifics of their promotion, I will of course review the process with the branch team to ensure any decisions are explained as clearly as possible.

In the meantime, I will ask our customer service team to follow up with you directly to check all is well with the system which you purchased earlier this year, which I hope has settled in nicely.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Betygsatt 5 av 5 stjärnor

Excellent throughout

Excellent throughout, provided me the exact model I was looking for of 4k laser projector, £1400……. Mine was just missing the unstruction manual for £800

Bargain

14 september 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

The Way it Should Always Be

First class service, friendly and professional. Staff bend over backwards to help. Highly recommended!
Samuel

6 september 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Great Customer care

As always Richer sounds advice and after service are second to none

7 september 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

I was impressed with the sales person’s…

I was impressed with the sales person’s knowledge and advice. I also had a good experience and bought a subwoofer which I’m very pleased with.

4 september 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, and prompt delivery. Paul was really helpful

1 september 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Great service and quick despatch

Great service and quick despatch. Thank you.

1 september 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Really helpful team

Really helpful team, very quick delivery and wall bracket suggested was really easy to install.

27 augusti 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

The team at Richer Sounds South Croydon…

The team at Richer Sounds South Croydon offered great advice on the headphones I was purchasing. They ordered a pair for me to try out, and contacted me when they arrived in-store.
The price of the headphones had recently fallen and the team applied the pricematch promise. As ever, a great experience from friendly and knowledgable staff.

29 augusti 2026
Logotyp för Richer Sounds - Croydon

Svar från Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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