When we visited the Cardiff store, Dan was extremely helpful and advised us on which Hi-Fi items would suit our needs. Once the goods had arrived we realised that we needed a larger stand for them, ag... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
When we visited the Cardiff store, Dan was extremely helpful and advised us on which Hi-Fi items would suit our needs. Once the goods had arrived we realised that we needed a larger stand for them, ag... Se mer
Företaget har svarat
I was very happy with the service I received . I was happy with the price and they delivered even faster than they promised . Would have been faster still if DPD had followed instructions . And it... Se mer
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I had the pleasure of working with Michael and Jonathan who assisted me in selecting a TV. They guided me through the options and set me up from my home, having also organised for the tripod to be bu... Se mer
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We go to richer sound every time for our home entertainment systems Staff there are so helpful and patient I’m quite fussy when it comes to home entertainment Just bought Sonos Arc ultr... Se mer
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
106 Cowbridge Road East, CF11 9DX, Cardiff, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Andy in sales in Cadiff store was very polite and helpful in me making my choice of purchases.Didn't try to sell me anything I didn't want.

Svar från Richer Sounds - Cardiff
Staff, that do not pressurise you into top product model, they listen and ask the correct questions to find right product.

Svar från Richer Sounds - Cardiff
Not sure about new separates ,spoke to Daniel and advised me on the models available. I bought amp and cd player of same manufacturer, to say I was impressed certainly so .this was my first time at the shop won't be my last.

Svar från Richer Sounds - Cardiff
I'd already done my research online, so I knew exactly what I needed. The staff sensibly checked I'd got things like the necessary interconnects and knew how to get support if there were any problems. As always, I get great service at Richer Sounds and have not gone anywhere else for audio products in over 20 years.

Svar från Richer Sounds - Cardiff
Great to deal with over the phone, very knowledgeable. Do not promise something they can’t deliver.

Svar från Richer Sounds - Cardiff

Svar från Richer Sounds - Cardiff

Svar från Richer Sounds - Cardiff
Great service and knowledge from the sales staff. Advice has made major improvements to my listening pleasure.

Svar från Richer Sounds - Cardiff
Excellent service from expert advisors
Could not have been more helpful

Svar från Richer Sounds - Cardiff

Svar från Richer Sounds - Cardiff
Visited the Cardiff store, staff were very helpful and knowledgeable and quickly identified a number of good value options for my budget.

Svar från Richer Sounds - Cardiff
Bought a Samsung S90F 77 inch with Samsung Q990F soundbar from Aaron at RS Cardiff, Fantastic service and purchasing experience.
Fitted by wall by Alex and Paul from Crystal Tech Group (as recommended by R/S) brilliant installation, added additional power sockets, hid all the cables. So professional with a real attention to detail. Cannot speak highly enough of these guys, highly recommend.
Thanks all, I’m so pleased with the finish

Svar från Richer Sounds - Cardiff
I telephoned the Cardiff store and spoke to Andie. I told him I needed a new amplifier. He asked me about how I listen to music and recommented some amps for different budgets. I ordered an amp from web sales.
I had a problem setting up - my fault - and called the store and spoke to Aaron. He patiently helped me identify my mistake and my new amp sounds great. I've been an RS customer since the mid 80s. I'm always very pleased with RS's high quality service.

Svar från Richer Sounds - Cardiff
first class service very helpfull a very good company to deal with will come again

Svar från Richer Sounds - Cardiff
I had a great deal on buying some Hi Fi Separates by becoming a VIP member.
The Website was easy to use and there's the added security of a shop premises not to far away. No Brainer.

Svar från Richer Sounds - Cardiff
Richer sounds Cardiff absolute legends couldn’t have asked for a better service Jonathan went above and beyond

Svar från Richer Sounds - Cardiff
tHIS COMPANY'S REPUTATION WENT BEFORE IT AND SALESPERSON aNDIE MADE SURE i* WASN'T DISAPPOINTED. HE KNOWS HIS STUFF AND CLARIFIED WHERE i WAS gOING WITH MY CHOICE OF LARGE FORMAT SMART TV. AS A RESULT I KNOW I MADE THE RIGHT CHOICE. THANKS ANDIE AND THANKS RICHER SOUNDS.

Svar från Richer Sounds - Cardiff
Great customer service after problem with tv. The 6year guaranteed proved invaluable as the tv developed a defect at 18months after purchase!

Svar från Richer Sounds - Cardiff
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