Richer Sounds - Bristol Omdömen 

2 741
TrustScore 5 av 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The help and knowledge received when came into store was very helpful. The staff were great, and not pushy, very happy with my purchase including the price (Cambridge amp & acoustic energy floor stand... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I ordered two JBL products online and collected them from Richer Sounds in Bristol. The whole process was simple, smooth and professional from start to finish. The staff were helpful and the collectio... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Se mer

Företaget har svarat


Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 143 Whiteladies Road, BS8 2QB, Bristol, Storbritannien

  • 0333 900 0024

4,9

Utmärkt

TrustScore 5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(2 741)

23 951 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Brilliant as always

Brilliant as always. Very knowledgeable advisors and good prices

12 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Excellent service.

Excellent help and advice from Dave in the Bristol store. Very knowledgeable and friendly. Not at all pushy. Ordered Saturday, delivered Tuesday. Had to call the store twice with queries on setting everything up. Both times, very efficient, knew what I’d bought, and told me what to do. All very impressive. 100% satisfied.

11 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Friendly, knowledgeable, efficient and incredibly well priced.

I bought a TV from the Richer Sounds store on Whiteladies Road.
As soon as you walk in and have your first interaction with a member of staff, you immediately notice the difference in friendliness and that personal touch compared to your “Curry’s”.
I’m also convinced that they won’t be beaten on price.
I was really disappointed when I arrived home to unbox the TV to see a crack in the corner.
I rang them up on the following day to explain the situation but they couldn’t have been more eager to make things right.
I had several phone conversations with Mark and Joe about ordering a new TV because the one that I originally bought was out of stock.
I finally settled on another one which will come to no surprise was also very reasonably priced.
They were able to swap the TV’s over, I was able to return a bracket because my old one fit the new TV, and they even knocked £20 off the total price as a gesture of good will.
I could not recommend this store enough.
Friendly, knowledgeable, efficient and incredibly well priced.
I will be a returning customer who will definitely be recommending!

8 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

24" Smart TV

Purchased Cello Tizen OS 24". Ordered and delivered within 48 hours. First class service. Many thanks.

7 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

My goto Electronics shop.

Review for both Cardiff and Bristol.

Great, Friendly, HONEST information, bought new TV in Bristol, they didn't have the free soundbar offered for the Easter deal, but Cardiff did, they reserved it there and was picked up promptly. Another outstanding service by Richer sounds, and there price undercut Curry's by £200 with a free soundbar. Can't grumble at that. WELL DONE Richer sounds keep doing what your doing.

3 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 4 av 5 stjärnor

Unfortunately the Samsung we wanted was…

Unfortunately the Samsung we wanted was not in stock.

6 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for taking the time to leave us a review. While I’m sorry the Samsung model you originally wanted wasn’t available at the time, I do hope your are completely satisfied with the LG that you chose instead.

If you need any advice, support, or help of any kind, please don’t hesitate to get in touch via..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Betygsatt 5 av 5 stjärnor

Excellent customer service!

I bought in store a pair of Sennheiser accentumn headphones, not really knowing much between the many different brands. When I got home I checked and found out that there was a slightly better spec, the sennheiser plus. So bought these on line. I was able to click and collect this later purchase and get a refund on the first pair. Easy peasy and hassle free. The service I had from Joe in the Bristol White ladies Road was excellent. I'm very happy with the purchase and highly recommend Richer Sounds. Thanks!

6 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

We need more shops like this

Richer Sounds of Whiteladies Road are a pleasure to visit. And they sell the best audio and visual equipment. We need more shops like this.

1 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

We went into Bristol shop to see about…

We went into Bristol shop to see about buying tv and had a friendly greeting and excellent service from Linda . She was very patient with us and we were very impressed. Tv arrived next day and it is just what we wanted.

8 april 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Good advice and help choosing and…

Good advice and help choosing and ordering the right turntable for my daughter’s birthday

30 mars 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service, demoed “real world” content to allow me to make the most informed choice. They also listened to my concerns around price and gave me the best possible deal they could whilst not cheapening the brand.

29 mars 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

We ordered on line a new tv the…

We ordered on line a new tv the operator could not be more helpful answered all our questions and was very polite plus we do like the six year guarantee that is given by richer sounds.

28 mars 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Very good service

Very good service by Jonathan Whiteladies Road Store, Bristol
Good price
Clearly explained
Excellent service by the two guys from delivery company, on time, good communication
Would certainly recommend & use again

27 mars 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

From the start we did not know the area…

From the start we did not know the area and we’re to park one of your colleagues came out helped us which was great.In the shop the staff were very helpful and found exactly what we were looking for the whole thing took less than half an hour very knowledgeable and polite thanks

26 mars 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Good price for Samsung TV. Excellent telesales service.

Called your telesales to purchase a Samsung TV. Good price, personalised service. Courteous, non-pushy rep. Delivery went well. TV is great.

21 mars 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer