Richer Sounds - Bristol Omdömen 

2 741
TrustScore 5 av 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... Se mer

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Betygsatt 5 av 5 stjärnor

My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Se mer

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Betygsatt 5 av 5 stjärnor

I had the pleasure of dealing with Harry for my purchases , what a superstar that provided great customer service. The whole team at Bristol are always brillant.

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Betygsatt 5 av 5 stjärnor

The shop staff were very friendly and helpful and organised the efficient delivery of the second speaker as there was only one in stock. Thank you.

Företaget har svarat


Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 143 Whiteladies Road, BS8 2QB, Bristol, Storbritannien

  • 0333 900 0024

4,9

Utmärkt

TrustScore 5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(2 741)

23 886 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Friendly and helpful

Spoke with a couple of staff members at the Bristol shop prior to and after the purchase of a TV. Knowledgeable and friendly.

15 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Simple phone order

Phone order and payment very convenient and simple good people interaction deliver excellent

23 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Extremely helpful

Extremely helpful, knowledgable and unrushed, just what I needed

25 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Shop here first

Service and product knowledge is always excellent. I always shop here for audio and visual equipment. Staff are friendly and it is nice to see the products on show.

25 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Amazing Customer Experience

Richer sounds feels like a small business store, the customer service has always been excellent and I couldn’t name another store that comes close. Thanks Mark.

25 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Very satisfied with the price

Very satisfied with the price, and service they gave. Delivery was great, arrived on day & time they said it would. Very helpful and polite delivery team.

25 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Excellent service and customer care

Ordered online for collection at the Bristol branch - exellent service throughout.

Collection was friendly and easy - all ready and waiting - along with the boxes being carried out to my car - such good customer care.

Have bought music gear and TV's from Richer Sounds before - always friendly, helpful and excellent service and good value and recommend them to others without hesitation.

23 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

I ordered my new amp and CD player and…

I ordered my new amp and CD player and they arrived as scheduled. Very happy with price and service from very helpful staff. Had a slight technical problem which was quickly sorted over the phone seems I was pressing the wrong button on one of the remotes. Nice to know there is always someone to help. Highly recommend Richard Sounds.

22 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Betygsatt 4 av 5 stjärnor

I first spoke with a young man called…

I first spoke with a young man called Jo over the phone who was really helpful, NO hard sell’s pressure I told him moving house had wiped my bank balance out so he did his best to recommend the best deal for £600
The manager was really nice when I visited the shop which I regret doing because I still spent a grand because once you see them colours pop its hard not to

I will be back in January to buy that TV that’s over 3 grand. The one I’m waiting for can then go in my bedroom.
The hard sell doesn’t work in a be long run, understanding is what gets customers returning. I would have given 5 stars but waiting to see if my delivery is also good

22 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks so much for leaving such a lovely review. It’s great to hear that the team in Bristol made you feel welcome when you called and subsequently popped in, and yes, once you see the products in the flesh, plans can change very quickly!

Fingers crossed your delivery is just as smooth, but if anything doesn’t go quite to plan or you have any questions at all, please don’t hesitate to get in touch and we’ll happily help. Enjoy the new TV and we’ll look forward to seeing you again in January.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Betygsatt 5 av 5 stjärnor

Always an excellent service from Richer…

Always an excellent service from Richer Sounds from buying small items to an 85 inch tv which I have just had installed . I Always feel they treat customers in a personal friendly way and James who wall mounted my tv was from start to finish was fantastic

22 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Great customer service and super price

Great customer service, simple order process and item arrived quickly at the store for collection - and to top it off, was a great price - why would you want to shop anywhere else for a new TV?? The staff here are personal, and understand the products they sell.

Thank you and would happily recommend - A+

20 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Excellent Experience!

I requested a demonstration of a new amplifier and CD player and was pleased to find that it was all set up ready to go when I arrived.
I was impressed by the dedicated room for listening to the equipment. I was given as much time as I needed and never felt pressured to make a decision. I ended up purchasing both pieces of equipment and am very happy with them.
Special mention to Noah who was very helpful and informative.

17 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Quality products , very helpful staff

From one phone call to check stock of item which wasnt in store staff organised a delivery which i recieved within 24 hrs also at a discounted price . Quality products , very helpful staff , very good prices
Never had this service before with any of the bigger companies.

19 april 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Great service

Excellent knowledgeable staff

16 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Headphones

Went there to purchase a set of bone conduction headphones.
Treated with courtesy and consideration
Staff very knowledgeable and explained the quality of the product and some of the limitations
Would highly recommend

16 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

The staff were helpful

The staff were helpful, courteous and efficient as always

15 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Argon speakers

I purchased a pair of Argon Audio Fenris A4 Bluetooth speakers. The staff were very friendly and attentive but not overbearing.
I needed advice on which speakers to listen to within my price range. I settled on the Argon speakers after comparing them with others in the store.
I am very happy with the clarify and range of the speakers paired with my Sony record deck.

5 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Brilliant as always

Brilliant as always. Very knowledgeable advisors and good prices

12 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Excellent service.

Excellent help and advice from Dave in the Bristol store. Very knowledgeable and friendly. Not at all pushy. Ordered Saturday, delivered Tuesday. Had to call the store twice with queries on setting everything up. Both times, very efficient, knew what I’d bought, and told me what to do. All very impressive. 100% satisfied.

11 april 2026
Logotyp för Richer Sounds - Bristol

Svar från Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

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