Richer Sounds - Bournemouth Omdömen 

1 602
TrustScore 5 av 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Se mer

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Betygsatt 5 av 5 stjärnor

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Se mer

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Betygsatt 5 av 5 stjärnor

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Se mer

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Betygsatt 5 av 5 stjärnor

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Storbritannien

  • 0333 900 0058

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 602)

24 651 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Good experience as always

Good experience as always. Good knowledge from your staff, very helpful.
I will return at a later date.

9 februari 2026
Logotyp för Richer Sounds - Bournemouth

Svar från Richer Sounds - Bournemouth

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Popped in to the local store as moral…

Popped in to the local store as moral support for a friend and made the most of asking one of the RS team about a specific item. The advice and options given resulted in a purchase, plus as a treat, we managed to get a showing of the opening sequence of the F1 movie in the demo room, very nice. Great service and a great team at the store.

7 februari 2026
Logotyp för Richer Sounds - Bournemouth

Svar från Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

These guys really know their stuff

These guys really know their stuff. Was given a HiFi for a present and needed some speakers. Really helpful and great price (£100 off as a VIP member). Not in stock but they ordered them and they arrived next day. Fantastic service.

13 februari 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Bournemouth

Svar från Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 3 av 5 stjärnor

YOUR PURCHASE MAY NOT BE DELIVERD TO YOU HOME

Polite young man very helpful quick service .When it came to delivering my TV not so good .It was not sent to my home as expected but to a pickup point.as I am over 80years old this was not easy, maybe I could have been told this at the start. I was surprised to be given a telephone number of someone if I needed my T V set up which Idid so far I have not been able to contact anyone at the given number

2 februari 2026
Logotyp för Richer Sounds - Bournemouth

Svar från Richer Sounds - Bournemouth

Thanks for your review, although I was sorry to hear about this. Please bear with us while we investigate, after which we will be in touch.

Seniorcomplaintsteam@richersounds.com

With kind regards

Paddy Hall
Customer Service Deputy Manager
Richer Sounds

Betygsatt 5 av 5 stjärnor

Richer Sounds staff are courteous

Richer Sounds staff are courteous, efficient and helpful, a refreshing contrast to much of the care-less online retail world. They were swift to resolve any problem - in my case a delivery issue outside RS control hence my return for another purchase. I am delighted with the product. Happy to recommend them. (Tele sales purchase.)

1 februari 2026
Logotyp för Richer Sounds - Bournemouth

Svar från Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Dan at RS Bournemouth is worth his…

Dan at RS Bournemouth is worth his weight in gold. Bought a brilliant Panasonic tele from him and he really helped in us making a great choice. Highly recommend RS for all your home entertainment needs.

7 augusti 2025
Logotyp för Richer Sounds - Bournemouth

Svar från Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Great experience

Oscar made my purchase easy and straightforward with advice that wasn’t bias towards how much money I was going to spend. I like how the advise isn’t pro one brand that choice was was left to me decide. Great around customer service. Many thanks.

31 januari 2026
Logotyp för Richer Sounds - Bournemouth

Svar från Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Absolutely first class as always.

Absolutely first class as always.
Great staff ( Bournemouth ).
Wouldn't go anywhere else for TVs and Hi Fi's.

25 januari 2026
Logotyp för Richer Sounds - Bournemouth

Svar från Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Excellent service throughout

Dealt with Oscar. Really easy transaction, Excellent service throughout. Many Thanks

30 januari 2026
Logotyp för Richer Sounds - Bournemouth

Svar från Richer Sounds - Bournemouth

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

After sales service

One of the best things is the after sales service.special thanks to a first class manager Dan for his first class service setting up my hi fisystem

29 januari 2026
Logotyp för Richer Sounds - Bournemouth

Svar från Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Buying a new TV

Lewis gave us plenty of time and shared his extensive knowledge enabling us to come to what we think was a sensible decision in buying a new TV. He gave us the facts and let us come to our decision. A good salesman in our opinion

28 januari 2026
Logotyp för Richer Sounds - Bournemouth

Svar från Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Helpful unbiased advice.

Helpful unbiased advice from Lewis in your Bournemouth branch. Ordered the Audio-Technica AT-LP5X. Delivered very quickly using DPD, so I could track the 1 hour delivery slot and plan my day, without having to stay in. Turntable sounds great with lots of output options. So easy to connect to my Naim Mu-so.

28 januari 2026
Logotyp för Richer Sounds - Bournemouth

Svar från Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Great service and price

I initially spoke to Aaron on the phone who was helpful and clearly experienced. I then visited the shop and Dan helped me with my order, he was efficient, friendly and helpful. The deal on the two TV’s I purchased was great, far better than the competition. I would definitely recommend this shop and company.

21 januari 2026
Logotyp för Richer Sounds - Bournemouth

Svar från Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

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