Stoked by the service I have received every time I’ve had even the tiniest issue with something… and they either have brilliant ai chatbots or even better humans (inc their account managers!!) working... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been using Richard casino for a while now and they are a great and trusted casino in Australia I haven't had any problem with them the support team are quick and a bit variety of slots they als... Se mer
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Only just getting the hang of it. Was a bit of a rough start but managed to deposit and get a withdrawal in the same day. Was recommended by a friend to check the casino out. Should get a reward for... Se mer
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If you value your time and sanity avoid this. Delay tactics and bonuses promised never to be seen. I was so frustrated and angry but what can you do … nothing but walk away Reply to Ric... Se mer
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Företagsinformation
Kontaktuppgifter
4,2
Bra
304 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Richard Casino
Dear Kara,
Appreciate you taking the time to write this.
Reliable payments are a key part of our service, so it's good to know that was your experience.
We're glad you had a positive time.
Best regards,
Richard Casino Team
If you value your time and sanity avoid…
If you value your time and sanity avoid this.
Delay tactics and bonuses promised never to be seen.
I was so frustrated and angry but what can you do … nothing but walk away
Reply to Richard’s casino
I received and played bonuses all of sudden you claim they can’t be played even though I haven’t changed a thing.
To add you offer bonuses then come to this conclusion I cannot received them
Next day your support staff offer same bonus again
3rd day they still offering me the same bonus you claim I can’t receive !!!
So def misleading and waisting my time and money!! You guys are so disorganised and frankly scamming people
20 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Ingrid,
Appreciate you taking the time to share this.
We operate in line with established regulatory standards, and all processes — including timing and account-related actions — follow defined procedures rather than arbitrary decisions.
Regarding promotions, each offer is subject to specific conditions and eligibility criteria. At the same time, if something didn’t apply as expected or a bonus was not received, this is something that can be reviewed — as it’s important for us that offers are delivered correctly.
If you’re open to it, we’d be happy to take a closer look at your case and provide clarity.
Kind regards,
Richard Casino Team
This casino sent me promotions so I…
This casino sent me promotions so I paid for one only to be told I cancelled it witch I didn't so I asked about it then another person said I used them when I didn't I didn't even get to activate the bonus so I ask for help and was told to bad if u want another bonus deposit more money I'm not rich I go on there hopping to win something not to be scammed and robbed and called a fool and a lier they said to bad there's nothing they can do what kid of casino dose that advertise something and can't nothing if something goes wrong all they had to say was I know how u feel but make another deposit great people
17 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Michael,
Thank you for sharing your experience.
Situations with bonuses can sometimes depend on how they were activated, cancelled, or applied within the account, including cases where this may happen unintentionally. All bonus actions are reflected within the system and follow the applicable terms.
Your case can be reviewed again to ensure everything was handled correctly.
Please reach out to our support team so we can take a closer look and provide you with a clear explanation.
Kind regards,
Richard Casino Team
Definitely recommend!!
Stoked by the service I have received every time I’ve had even the tiniest issue with something… and they either have brilliant ai chatbots or even better humans (inc their account managers!!) working for them!! Great platform so far and def can recommend!!
16 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Customer,
Thank you for such detailed and positive feedback.
We're delighted to know you value the support you've received, from our team members to our platform tools. It's very rewarding for everyone involved.
Your recommendation means a lot to us.
Best regards,
Richard Casino Team
J’adore la vitesse du retrait et la…
J’adore la vitesse du retrait et la facilité à avoir des réponse du service à clientèle
17 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Cher Louis-Olivier,
Nous avons pris connaissance de votre avis.
Nous nous efforçons chaque jour d'assurer un traitement efficace des paiements. Il est tout aussi important pour nous de proposer un service client facilement joignable.
Ce genre de commentaires est toujours encourageant.
Cordialement,
L'équipe de Richard Casino
Great online casino
Great online casino! Definitely one of the best on the internet!
18 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Olivia,
Good to see your feedback.
We aim to keep the experience straightforward and enjoyable.
Thanks for your kind words.
Best regards,
Richard Casino Team
I have been using Richard casino for a…
I have been using Richard casino for a while now and they are a great and trusted casino in Australia I haven't had any problem with them the support team are quick and a bit variety of slots they also offer live tables aswell. Give them a go you won't be disappointed
17 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Zac,
It's great to hear from a standing player.
We appreciate you highlighting the service and our game selection. Maintaining that trust is important to everyone here.
Thanks for the recommendation.
Best regards,
Richard Casino Team
Love this site
18 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Jason,
Thanks for the feedback and the four stars.
We're happy to know you enjoy the site.
We'll keep working to provide a good experience for all players.
Best regards,
Richard Casino Team
Solid service
Solid service, fast replies. Great overall experience.
16 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Customer,
Great to hear you had a solid experience.
Fast, helpful service is something we always aim for.
Thanks for letting us know.
Kind regards,
Richard Casino Team
This site is the best 👌
This site was the best 👌
I played and won money and couldn't belive how fast the pay out was ..with in 30 min instantly paid out in my account !
All games was highly favored 🙌 I tried 4-5 different games and was winning alot. Best gambling casino I've ever experienced 🙌
14 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Player,
That's fantastic to hear.
We're pleased our service met your expectations. Providing a reliable and enjoyable experience is always the aim.
Thanks for taking the time to share your review.
Best regards,
Richard Casino Team
I enjoy Richard Casino
I enjoy Richard Casino. The staff are friendly and very helpful with enquiries. I would Happily recommend Richard Casino to anyone who would like the experience of a friendly Casino
16 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Annette,
Thank you for your kind words.
Hearing that our team made your experience a positive one means a lot. That's the experience we strive for every day.
It's great to know you feel confident recommending us.
Warm regards,
Richard Casino Team
One of the best online casinos I’ve…
One of the best online casinos I’ve used, everything works perfectly.
13 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Niria,
Good to read your thoughts.
We focus on maintaining reliable service across all areas. Feedback like this is always encouraging.
Hope you continue to enjoy your time here.
Warm regards,
Richard Casino Team
Schnelle ein und Auszahlung alles ohne…
Schnelle ein und Auszahlung alles ohne Probleme und viel tam tam
13 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Guten Tag, Matthias,
Schön, Ihre Bewertung zu sehen.
Effiziente Transaktionen sind ein wesentlicher Bestandteil unseres Serviceangebots. Wir freuen uns, dass sich dies in Ihrer Erfahrung widerspiegelt.
Wir hoffen, dass Ihnen die angebotenen Spiele gefallen.
Mit freundlichen Grüßen,
das Richard Casino Team
Awesome wins
Awesome wins, lovely and fast acting team members love this site
14 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Nate,
Great to hear you're enjoying your time with us.
Sounds like both the games and our support team are delivering what you're looking for.
We work to keep things running smoothly on both fronts.
Kind regards,
Richard Casino Team
I have never hated a casino anymore…
I have never hated a casino anymore than I hate this one...
I know my rights and I know I wagered the right amount, deposited again to then win on top of that deposit which was above 750 on "Hit the Gold"
This is by far the cruest way of getting a casino to turn their back on you.
To say I'm furious is definitely an understatement. You're nothing but a pack of manipulative and little kids. Disgusting behaviours and vulnerability to a point you should not be running as a casino.
I remove me and delete my account
13 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Emma,
We’ve taken note of your feedback.
Our platform operates under established regulatory standards, and all gameplay, wagering requirements, and payouts are handled in accordance with clearly defined Terms & Conditions. Outcomes are determined by certified systems, and there are no practices in place to manipulate results or unfairly affect players.
If there are specific details regarding your case, it can be reviewed individually to ensure everything was applied correctly. Our support team remains available should you wish to clarify the situation.
Kind regards,
Richard Casino Team
Richard casino is one of the best sites…
Richard casino is one of the best sites I have personally found, the wins are worth it and it’s got multiple of the popular slots that everyone loves.
13 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Alicia,
Thanks for taking the time to share your experience with us.
It's encouraging to know we've earned that top spot in your view.
We put effort into curating our game library with those fan favorites that deliver solid entertainment value. Hearing that the gameplay is paying off for you tells us our approach is working.
Best regards,
Richard Casino Team
Great wagering amazing team super…
Great wagering amazing team super helpful my number 1 platform
5 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Simone,
Thanks for your feedback and for choosing us as your go-to platform.
It's encouraging to know that our team's support approach is making a real difference for you. We focus on keeping both the gaming experience and assistance quality at levels that earn that top spot with our players.
Warm regards,
Richard Casino Team
Good casino
Have had a few big wins here, cash out is pretty much instant and the customer service is great
12 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Lisa,
Great to hear about those wins and that everything is running smoothly for you.
Fast payments and solid support are two things we definitely prioritize. Sounds like you're getting the full experience here.
Best regards,
Richard Casino Team
Svar från Richard Casino
Dear Wilfred,
Appreciate you sharing this experience with us.
Slots are definitely a popular choice and it's good to know you're finding what works for you here. We keep our selection updated to maintain that enjoyment level.
Kind regards,
Richard Casino Team
Richard casino has a very well customer…
Richard casino has a very well customer service. They are prompt and they are very knowledgeable and the weight is very, very little. You get withdrawals, instantly and their games are fun. They have different games than other casinos, and that makes them different than all the others. Their games we'll make you want to play them all day and all night if we only had all that money, right? But I give this casino a five that are five
1 april 2026
Omdöme utan inbjudan
Svar från Richard Casino
Dear Danielle,
Thanks for your feedback and the five-star rating.
It's great to know our support team's knowledge and quick responses are making a difference for you. Fast payments are definitely a priority we maintain, and it sounds like that's working well. Our game selection focuses on offering something different from what you'll find elsewhere, so hearing that it keeps you engaged tells us we're on the right track with our choices.
Warm regards,
Richard Casino Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.