The simplicity of getting boxed documents picked up for storage. I sent an email for boxes of documents to be picked and I had an email back within the hour and the boxes were picked up 2 days later.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very reliable, efficient service. Staff are always very friendly and helpful with any queries/issues. If we ever need any urgent packets, they are usually delivered within a reasonable time on the... Se mer
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Delivery of patient notes was the next day which was fantastic. Gentleman that came was very friendly, polite and cheerful. The system is great - very smooth-running. Great communication all the wa... Se mer
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Selins tried her hardest to assist me with the password issue and lack of access to the Restore site. While Selina was unable to resolve the issue she passed my details to the AXA contact who did... Se mer
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Företagsinformation
Skrivet av företaget
Restore Information Management is the leading UK owned provider of information management services. Specialising in secure physical document storage, scanning, digital mailrooms, outbound communications (hybrid mail) and hosting. Our approach helps organisations protect, transform and access their information seamlessly and efficiently. With a focus on innovation and customer-focused solutions, we help organisations streamline and management their information and communications to stay competitive in today’s fast-paced market.
Kontaktuppgifter
Storbritannien
- www.restore.co.uk/informationmanagement
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Response time
4 juni 2026
Customer communications
3 juni 2026
Excellent Service
The simplicity of getting boxed documents picked up for storage. I sent an email for boxes of documents to be picked and I had an email back within the hour and the boxes were picked up 2 days later.
3 juni 2026
Very helpful advice and request fully…
Very helpful advice and request fully and promptly met
5 juni 2026
friendly and helpful advice
friendly and helpful advice, accessed the records quickly and informative
4 juni 2026
Svar från Restore Information Management
Thank you for your review Jackie. It is great to hear you are happy with the service you received from Restore
Customer service and service support…
Customer service and service support are easy to communicate with, very helpful and knowledgeable.
4 juni 2026
Svar från Restore Information Management
Thank you for your review Paul. It is great to hear you are happy with the service you received from Restore
quick, simple, easy
I Emailed with what i needed and it came next day. quick, simple, easy.
3 juni 2026
Svar från Restore Information Management
Thank you Luke, your comments are great to read and very much appreciated
quik service
29 maj 2026
Svar från Restore Information Management
Thank you for your review Maxine. It is great to hear you are happy with the service you received from Restore
Fast great service
29 maj 2026
Svar från Restore Information Management
Thank you for your review Amanda. It is great to hear you are happy with the service you received from Restore
Very reliable service
Very reliable, efficient service. Staff are always very friendly and helpful with any queries/issues. If we ever need any urgent packets, they are usually delivered within a reasonable time on the same day.
27 maj 2026
Svar från Restore Information Management
Hi Mandy, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Would have liked an email confirming…
Would have liked an email confirming the file had been delivered. Instead just left on reception.
21 maj 2026
Svar från Restore Information Management
Hi June, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further
Svar från Restore Information Management
Hi Greg, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Fantastic service
Fantastic service, picked up when promised, no issues and no stress. Thank you so much
20 maj 2026
Svar från Restore Information Management
Hi Claudine, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Quick and efficient service
20 maj 2026
Svar från Restore Information Management
Hi Agie, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Svar från Restore Information Management
Hi Catherine, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further
Fast response to a query i had about…
Fast response to a query i had about services we have with the company during an audit at my work. The delivery drivers are always happy and chatty, and will answer any question you have. Thank you Restore
20 maj 2026
Svar från Restore Information Management
Hi Stacey, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Very prompt and seamless service
Pleasantly surprised by the prompt and seamless service offered between request to the Trust Health Records department and their external partner and actioned date! :-)
15 maj 2026
Svar från Restore Information Management
Thank you for your review. It is great to hear you are happy with the service Restore provide
You have recently changed the process…
You have recently changed the process in the way sending boxes back to restore is processed which we were not informed of. This caused the collection driver to leave on two separate occasions with no boxes as we were unaware we had to print labels ourselves now and the driver did not supply these as previously. This was not communicated to us.
21 maj 2026
Svar från Restore Information Management
Thank you for taking the time to leave your review Louise. I have passed this over for the relevant team to contact you and advise if this is a change moving forward or a one off situation
Great Service
Never had an issue. Delivery has always been prompt, almost always next working day and when it's the following working day it's always because I sent in a request fairly late.
20 maj 2026
Svar från Restore Information Management
Thank you for your review Thomas. It is great to hear you are happy with the service Restore provide
Handled quickly
15 maj 2026
Svar från Restore Information Management
Thank you for your review, we are very pleased to hear that you are happy with the service that Restore has provided
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.