Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I requested a copy of my contract, they sent a generic email saying they would be in touch and ive heard nothing . It is essential i get a copy of my contyract, why should that be so difficult.
Företaget har svarat
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Se mer
Företaget har svarat
I liked how easy I was able to communicate with the team to arrange a collection via email and followed up with a telephone call. I also had to amend the number of boxes late in the afternoon, da... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Kontaktuppgifter
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Storbritannien
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Restore Information Management
Thank you for your review Brittany, We are sorry to hear that you are dissatisfied with the service provided to you, i shall pass this onto the team who look after you to investigate and get in touch with you regarding the matter to resolve this
Quick to respond & helpful with query.
7 augusti 2026
Svar från Restore Information Management
Thank you for your review Candiss, It is great to hear you are happy with the service you have received from us at Restore
Very efficient service
Very efficient service. Delivery staff are always polite when collecting or delivering items to Maternity.
7 augusti 2026
Svar från Restore Information Management
Thank you for your review Ruth, It is great to hear you are happy with the service you have received from us at Restore
Svar från Restore Information Management
Hi Elaine, thank you very much for your review, we are greatly pleased to hear of your satisfaction with the service provided
No response to communication
No response to communication. Very slow service. No customer care
31 juli 2026
Svar från Restore Information Management
Thank you for your review Nicola, We are sorry to hear that you are dissatisfied with the service provided to you, i shall pass this onto the team who look after you to investigate and get in touch with you regarding the matter
I requested a copy of my contract
I requested a copy of my contract, they sent a generic email saying they would be in touch and ive heard nothing . It is essential i get a copy of my contyract, why should that be so difficult.
31 juli 2026
Svar från Restore Information Management
Thank you for your feedback Christine and for bringing this to our attention. We're sorry to hear you've experienced delays in receiving a copy of your contract and understand how important this is. We will look into this and the relevant people to make contact with you to resolve this
Great service from arranging pick up to collection
I liked how easy I was able to communicate with the team to arrange a collection via email and followed up with a telephone call.
I also had to amend the number of boxes late in the afternoon, day before collection and after the collection I had to amend the paperwork and again the team were easy to communicate with and dealt with my request quickly and effectively.
The collection was straightforward and in the morning which was really helpful as we have limited space to store lots of Restore boxes.
31 juli 2026
Svar från Restore Information Management
Thank you for taking the time to leave your lovely review Salima. We are delighted hear that our teams provided you with the level of service we aim to provide
Very helpful
The person I dealt with on the telephone was really helpful and then when I emailed the customer service team they were also really helpful and sorting things in a very timely manner.
31 juli 2026
Svar från Restore Information Management
Thank you for your great review Lisa. We are please to hear you are happy with the service received from us here at Restore
Response received in good time and clear
29 juli 2026
Svar från Restore Information Management
Thank you for your review Sandra, your comments are very much appreciated
Very efficient collection.
28 juli 2026
Svar från Restore Information Management
Thank you for your review Andrew. It is great to hear you are satisfied with the service you received
The delivery driver was very helpful…
The delivery driver was very helpful and informative about the Restore retrieval process.
23 juli 2026
Svar från Restore Information Management
Thank you for your review Suzanne. Your feedback regarding our driver is great to read
Quick and Efficient Service
28 juli 2026
Svar från Restore Information Management
Thank you for your review Carl. It is lovely to hear you are happy with the service you receive from us
very quick to deal with my queries
22 juli 2026
Svar från Restore Information Management
Thank you for your review Wendy. Your feedback regarding query handling is great to read
Svar från Restore Information Management
Thank you for your review Sharon, It is great to hear you are happy with the service you have received from us
Reliable and quick service.
22 juli 2026
Svar från Restore Information Management
Thank you for your review Danielle, It is great to hear you are happy with the service you have received from us at Restore
Fantastic customer service
I emailed about stock got an immediate response and the items were with me in a couple of days customer service staff kept me updated every day.
22 juli 2026
Svar från Restore Information Management
Hi Jackie, thank you very much for your review, we are greatly pleased to hear of your satisfaction with the service provided
it would be good when i order a box it…
it would be good when i order a box it actually turns up
23 juli 2026
Svar från Restore Information Management
Thank you for your review Stuart, We are very sorry to hear your delivery was not received. A member of our Customer Care team will be in touch to discuss this with you further.
Very fast service and lovely staff.
21 juli 2026
Svar från Restore Information Management
Hi Tracey, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Great Service from admin team at…
Great Service from admin team at Restore and prompt delivery. but the delivery driver dumped the boxes at the door and refused to help carry them any further.
15 juli 2026
Svar från Restore Information Management
Hi, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further
good customer service always helpful…
good customer service always helpful ,collection went smoothly and they are always professional.
14 juli 2026
Svar från Restore Information Management
Thank you for your review Roxana, It is great to hear you are happy with the service you have received from us at Restore
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.