Love this property management software! I've been using it for years and it just keeps getting better. Their customer support is outstanding. Keep up the great work!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m a new client, and just getting things setup and Colton has always been prompt with our meetings, and always takes the time to answer my questions and go through things with me.
I appreciate the amount of knowledge available to me whether it is in person, or the knowledge base and article articles available to me. I’m nervous to start this but excited at the same time. Thank... Se mer
Rentec has made it possible for my husband and I to run a 21 unit portfolio while both maintaining fulltime employment with 3 young children. We absolutely could not do it without them. Support is top... Se mer
Företaget har svarat
Företagsinformation
Kontaktuppgifter
231 SW I St, 97526, Grants Pass, USA
- 800-881-5139
- success@rentecdirect.com
- www.rentecdirect.com
4,7
Utmärkt
38 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hard to learn
Hard to learn. Banking info from Forte is terrible. Very time consuming to see who has paid.
3 mars 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thank you for your feedback. We've partnered with Forte specifically for their industry-leading security standards, though we recognize that these rigorous safety protocols can make the initial setup more intensive than expected. We apologize for the frustration this caused. Please know these measures are in place to provide the highest level of protection for your account and the entire Rentec Direct community. Once this one-time configuration is complete, I expect the rest of your experience to be very smooth.
Customer Support Transcends The Best
The representative I worked with today was Traci. She was a consummate professional, knowledgeable, patient, and understanding individual. It is great to see a company that values good ol’ quality customer service.
We recently moved from DoorLoop to Rentec Direct, and I have no regrets. While the software might lack a few capabilities that DoorLoop offers, the quality of customer service, including their responsiveness, makes up for this. We are a customer for life!
2 mars 2026
Omdöme utan inbjudan
Rentec is always quick to reply to my…
Rentec is always quick to reply to my requests for information. I love the product and company!
24 februari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thank you, Ellie! We're glad to hear that you're having a good experience; we are always here when you need us!
Quick to respond and knowledgeable
I'm super happy with the technical assistance I receive with Rentec Direct. They are quick to respond and very knowledgeable. Thank you Myra B!
23 februari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thank you for taking the time to review, Molly! Myra is always happy to help, and we'll be sure to pass along your thanks!
I asked a question about accounting in…
I asked a question about accounting in Rentec that I was having trouble figuring out. Myra answered my question by showing exactly what I had done wrong and it fixed my problem immediately. I want to thank Myra for going beyond giving a standard answer and finding the solution herself.
We have been using Rentec several years now and it has made our office work smoother and efficiently.
20 februari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thanks, Frances! We're glad your question was answered; Myra is always happy to help! We'll be sure to pass along your thanks to her, and we're glad you're having a good experience with the software.
"Great Experience"
What made me have a "great" experience, is the courtesy and professionalism that was shown to me during the conversation. I needed help and Myra went above and beyond helping me, in dialogue that I could relate to.
20 februari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thank you for taking the time to review, Sandra! Glad to hear that you're having a great experience, and we'll be sure to pass along your thanks to Myra. Please reach out whenever you need!
I want to thank Colton from RentTech…
I want to thank Colton from RentTech Direct for the outstanding support.
He has been great to work with — always very responsive and quick to reply. As someone new to RentTech and also newly launching a property management company, I had quite a few questions, and Colton took the time to clarify everything clearly and patiently.
His support made the onboarding process much smoother and gave me confidence moving forward. I truly appreciate his professionalism and efficiency.
Highly recommend!
18 februari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thanks, Paula! Colton loves ensuring that our clients become experts with the software. We're glad to hear you feel confident moving forward, and we're always here when you have any questions!
Colton has been a pleasure to work with…
Colton has been a pleasure to work with and extremely helpful throughout the entire set up of my account!
17 februari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thank you for taking the time to review, Julia! So glad to hear you had a good setup experience; we'll be sure to pass along your thanks to Colton!
10+ year client of Rentec
I've been using Rentec for over a decade. The tech support is 👍🏼! Denys is especially helpful and works through any issue until there is no longer an issue.
11 februari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thank you, Marianne! It's always great to hear from long-term clients, and wonderful to hear that you're having a good experience. Our team is always here when you need us, and we'll be sure to pass along your thanks to Denys!
thanks always!
thanks! your customer service is always quick and helpful!
5 februari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thank you for taking the time to review, Nick! Glad to hear you had a good experience with our team! Don't hesitate to reach out whenever you need!
Colton is the best
Colton is the best. He is quick and very responsive. He is the best.
5 februari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thanks, Christine; Colton is wonderful, and he loves helping our clients become experts with the software! Don't hesitate to reach out if you have any questions!
Kathryn and the rest of the Rentec…
Kathryn and the rest of the Rentec Direct staff is terrific. I've been with them over 8 years. The most recent experience was Kathryn getting back to me on a Sunday right before a tax deadline. I love the property management software, the tools it has for tax time and tax filing, and most of all , the quick customer service and response like the ability to talk to a human being both via email and phone call. Thank you RD.
3 februari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thank you for taking the time to review! We love hearing from long-time clients. Kathryn is always dedicated to ensuring that our clients have all the tools to make daily tasks and tax time as smooth as possible. So glad you had a good experience, and we'll be sure to pass along your thanks to Kathryn! Don't hesitate to reach out whenever you need; we're always here to help!
Svar från Rentec Direct
Thanks for taking the time to review, Diane! We'll be sure to pass along your thanks to Colton!
As a new landlord
As a new landlord, getting started felt a little overwhelming, but Rentec Direct made the process easy from day one. Their team was professional and very supportive, especially Jesse, who kept calling and checking in to make sure everything was going well and that I was comfortable using the software. He took the time to walk me through everything step by step, which I really appreciated. The platform is easy to use, and the monthly rate is very reasonable for everything you get. Overall, it’s been a great experience, and I’m glad I chose Rentec Direct.
1 februari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thank you, Moe! It's great to hear you've been working well with Jesse; he always enjoys working with clients and helping them become experts at using the program. So glad to hear you're having a great experience! Don't hesitate to reach out whenever you need. We're always here when you need!
They have great customer service
They have great customer service. Simple to set up demos and help during set up. Love their system
2 februari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thank you for taking the time to review, Rosalina! We're glad you're finding the software easy to set up and navigate. We're always here whenever you have any questions!
#1 Customer Support Team
I have worked at varying levels of access with the Rentec Direct system for a little over 1 year now. To this point, I have found their customer support to be second to none! What a great team!
3 februari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thank you for taking the time to review, Bobbi! It's great to hear that you've had such a good experience with our customer support. We're always here whenever you have questions!
10 Year User Review
I have used Rentec Direct for coming up on 10 years. For the cost of the software, its capabilities for a small to large property management company are currently unmatched. Tack on lightning fast and highly effective customer service to that, and you would have to be out of your mind to go anywhere else for PM Software.
29 januari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thank you for taking the time to review! It's always great hearing from long-term clients! We love hearing that you have had a good experience; don't hesitate to reach out whenever you have questions or requests. Our team is always happy to help!
I have been using Rentec Direct for 5…
I have been using Rentec Direct for 5 years. This software is user friendly and easy to use. Kathryn has been amazing at helping me.
20 januari 2026
Omdöme utan inbjudan
Svar från Rentec Direct
Thank you, Jennifer! Our goal is to ensure that the software is robust and feature-rich, but still easy to use! Glad to hear we're hitting the mark, and we'll be sure to pass along your thanks to Kathryn!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.