The lady helping me was very rude and rushing me into purchasing a mattress when all I wanted to do was go and look at one I found online. She immediately walked away rudely after I told her I wasn’t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were welcomed right at the door as we came into the showroom. Alecia was friendly and offered to help us find what we were looking for. She was knowledgeable, professional and patient with us as... Se mer
I liked that Raymour &Flanigan was easy to navigate and had enough information to give me to decide what I wanted. The price is great and delivery charge wasn't way out of my budget. I expect delive... Se mer
Dan Lewis was very professional and knowledgeable regarding our purchase of a mattress and box springs. I had to call and change the height of the box springs. Daniel was very accommodating. He has... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Kontaktuppgifter
3430 Erie Boulevard, 13214, Syracuse, NY, USA
- 3154463444
4,5
Utmärkt
137 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 0 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The sales person Mr Hernandez
The sales person Mr. Hernandez was friendly and very informative and helpful.
31 oktober 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Dear Robert,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Mr. Hernandez provided you with friendly, informative, and helpful service. We strive to ensure our customers feel valued and well-informed, and it's wonderful to know that Mr. Hernandez met your expectations. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
Happy customer
I came in, was showed what I asked for with a couple of other options, chose, paid and was out. Mattress was delivered less than 24 hours after that by two very nice employees. Doesn’t get any easier than that!
28 oktober 2024
Efficient and great service in our…
Efficient and great service in our selection process.
25 oktober 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Hi Richard,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our service efficient and helpful during your selection process. We hope you enjoy your new furniture and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Salesman told us what we wanted was…
Salesman told us what we wanted was online. We asked to see what they had on the floor and he took us over and left us
24 oktober 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Dear Kelly,
Thank you for taking the time to share your experience with us. I'm truly sorry to hear that your visit did not meet your expectations. We strive to provide attentive and helpful service to all our customers, and it sounds like we fell short during your visit. Your feedback is invaluable, and we will address this with our team to ensure better service in the future. If there's anything more you'd like to share about your experience, please feel free to reach out.
Sincerely,
Cristina B.
Great customer service by Alicia!!!!
23 oktober 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Thank you so much, Kate, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Very helpful personnel
Melissa was very helpful- walked me through all the steps, especially the payment method.
20 september 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Super service
9 augusti 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Dear Mary,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you received super service during your visit. Our team strives to provide the best possible experience for our customers, and it's wonderful to know we succeeded. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Svar från Raymour & Flanigan - Syracuse Dewitt
Thank you so much for your review, John! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Great Experience Working with Carlos
I had a great experience working with Carlos at Raymour & Flanigan. He was patient, professional, & very knowledgeable about the products.
27 maj 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Thank you so much for your review, Leslie! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Svar från Raymour & Flanigan - Syracuse Dewitt
Thank you, Melissa, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Delivery
The 2 gentlemen that made the delivery were very professional. However, when one of the bookcases was unwrapped there was a nick in the veneer. He took a picture and called the office. He was told a technician was being sent out to fix the problem. We waited 2 1/2 hours for the technician to arrive before calling the office. In reality, no technician was being sent that day. It was somewhat irritating to be waiting then finding out I given the wrong information. Going through the proper channels we have arranged to have a technician come out on June 18th.
27 maj 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Hello Steven Tornabene! Thank you for your feedback. We are very sorry to hear about any miscommunication that might have occurred and the inconvenience this has caused. We would be happy to assist! Please send a brief summary of your experience, as well as the name and phone number associated with your account, to rfcare@raymourflanigan.com. We will follow up shortly. Thank you!
Our sales person (Nicole Armani) was…
Our sales person (Nicole Armani) was exceptional. Honest and very helpful.
11 maj 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Thank you so much for your review, Joyce! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Svar från Raymour & Flanigan - Syracuse Dewitt
Hello Tess! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!
Nick our sales rep was great
Nick our sales rep was great. Easy and convenient shopping experience.
6 maj 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Hello Patrick Mooney! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
staff members
All for staff members we dealt with we're very helpful and patient with our questions.
29 april 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Hello Joe Dabes Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Professional and experienced sales staff
26 april 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Hello Joe Lucchesi We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Nicole Armani
Nicole Armani! Knows her product. Answered all questions. Efficient and very pleasant to be with
17 april 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Hello Edward Kantor We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Time and communication
3 april 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Thank you, Nancy, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Great experience
We came to buy mattresses and Melissa Beck was super helpful and very patient and took the time to walk us through the process.
26 mars 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Hello Marty Fine Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Carlos Rosario was professional and courteous
Carlos Rosario was professional, courteous and efficient. He listened and I was able to buy the four items I was interested in, in less than an hour.
22 mars 2024
Svar från Raymour & Flanigan - Syracuse Dewitt
Thank you so much for your review, Andronic! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
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