I placed an order online to pick up from a specific store on a certain date. I received an email confirming my order details. However, when I went to pick up my item, I was informed that it was not av... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I placed an order online to pick up from a specific store on a certain date. I received an email confirming my order details. However, when I went to pick up my item, I was informed that it was not av... Se mer
Företaget har svarat
Al was great! He was patient while we searched and looked around several times until we came to a decision to move forward with a purchase. His service made me want to say yes to getting furniture a... Se mer
We visited the Staten Island location and were happy that Victor was available to help us. He is a wonderful professional who has helped us in the past. The important thing to remember is most furnitu... Se mer
Företaget har svarat
The quick responses I always get I have been a loyal customer for decades and will always be!!! I know sometimes furniture quality is not in your control, but the customer service makes up for the dif... Se mer
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
2795 Richmond Avenue, 10314, Staten Island, NY, USA
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Robert was incredibly helpful and accommodating. I have made several purchases at this store and have never been disappointed. Thank you .

Svar från Raymour & Flanigan - Staten Island
Very helpful, friendly and attentive.
Didn’t rush me and gave me the space to think my purchase through

Svar från Raymour & Flanigan - Staten Island
Customer service was excellent. So helpful & answered all our questions.

Svar från Raymour & Flanigan - Staten Island
Brian was extremely helpful, paid attention to our needs and matched it with our wants. Thanks for the great service!

Svar från Raymour & Flanigan - Staten Island
I placed an order online to pick up from a specific store on a certain date. I received an email confirming my order details. However, when I went to pick up my item, I was informed that it was not available at that location and had not arrived. I called customer services and discovered that the item was discounted. They gave me the option to cancel the order or choose a different item. I was frustrated that they didn't inform me earlier, especially considering there was a 10-day gap between the order and pick up date. I ultimately decided to cancel the order due to the inconvenience and wasted time.

Svar från Raymour & Flanigan - Staten Island
Steven - The sales rep at Raymour in Staten Island was such a pleasure to work with. He answered all our questions and took great care of us. The customer experience was memorable.

Svar från Raymour & Flanigan - Staten Island
Loved Josephine and Cristina who were my sales people. Josephine finished up our sale since we started with her. Excellent customer service!

Svar från Raymour & Flanigan - Staten Island
I was met by your sales Rep Meir Cohen who couldn't be any more pleasant to work with. He was personable without being pushy, and assisted me in finding exactly what I was looking for.

Svar från Raymour & Flanigan - Staten Island
My salesman Gordon Friend was excellent! We had a nice chat while he was waiting on me and during the checkout process. I would definitely ask for him again. R&F is my first stop when I need furniture!

Svar från Raymour & Flanigan - Staten Island

Svar från Raymour & Flanigan - Staten Island
My sales person Robert was very patient and helpful. The only reason I didn’t give 5stars is because there’s always room for improvement.
The sales representative was polite, intuitive, courteous, personable and made you feel like family.
Great customer service from the Manager and staff
Christina Yip was absolutely wonderful to our family. She was extremely patient and kind. She was helpful at all times. She really made furniture shopping a joy. She also helped us look through 50 area rugs until we found the one we wanted. She certainly is a special employee.
The associate was very helpful and knowledgeable about the furniture and the prices he helped us in giving us ideas and lead us through the store to choose what we are looking for. He answered all our questions and concerns ,
Thank you Mark!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.