We had a problem with 2 defective mattress/box spring sets that were exactly the same, each set purchased less than 2 years apart. Brandie, the store manager, went above and beyond to have our warrant... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amanda was great- very knowledgable, personable and friendly, and was NOT PUSHY, like some salespeople are. She listened to us, respected what we said, and went out of the way to accomodate us!
Online purchase was easy and I was able to find mattress options that were within my price range with helpful filters to narrow my selection. I was able to find a universal base that was adjustable as... Se mer
Företaget har svarat
Wendy was friendly and very knowledgeable. We told her what we were looking for and she led us right to the selection. Purchase was fast and easy
Företagsinformation
Skrivet av företaget
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Kontaktuppgifter
3380 Southwestern Boulevard, 14127, Orchard Park, NY, USA
- 7166755970
4,8
Utmärkt
128 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience
Dan Bonasera was extremely helpful, we were able to get exactly what we wanted!
19 mars 2023
By phone
I called to place a phone order for a chair I had seen online. Dan was so helpful, but quick about creating my order and explaining the steps to very secure payment and pick up. Thank you!
19 mars 2023
Great customer service
Great customer service, I was greeted at the door and walked back to customer service where I was taken care of immediately. The gentleman who brought my night stand to my car was extremely helpful and polite!
2 mars 2023
Friendly service
Found an item online that I wanted to purchase and that was offered by a competitor at a lower price. People at R&F were willing to match the price, so I purchased it from them. Friendly service.
1 mars 2023
Tyler was knowledgeable and answered…
Tyler was knowledgeable and answered all our questions
7 januari 2023
Svar från Raymour & Flanigan - Orchard Park
Thank you for your review Marlene Vastola We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
Very easy and pain free
Very easy and pain free. We knew wat we wanted and found something very suitable!!!!
3 januari 2023
Svar från Raymour & Flanigan - Orchard Park
Thank you Caroline Gowanlock for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.
Svar från Raymour & Flanigan - Orchard Park
Thank you Jace Drennanfor your review. We're happy you enjoyed our service and selection!! We hope to see you again. -Jeff V.
Great Customer Service
Placed an order over the phone with Dan B. He was friendly, great to deal with and was very helpful.
15 oktober 2022
Svar från Raymour & Flanigan - Orchard Park
Thank you Elisa C. for your review. We're glad to hear that you had great service over the phone! Enjoy your new furniture. -Jeff V.
Svar från Raymour & Flanigan - Orchard Park
Hello David. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -Jeff V.
Excellent customer service
17 juli 2022
Svar från Raymour & Flanigan - Orchard Park
Thank you Mary Lou Stolarski for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Terrific service
I had a great experience shopping with Dan at Raymour and Flanigan on Saturday, July 9th…. He was patient, knowledgeable, friendly, and had a great sense of humor. I spent what was to me a lot of money but Dan made it painless 😊 and I’m looking forward to bringing it all home …thank you Dan….
10 juli 2022
Svar från Raymour & Flanigan - Orchard Park
Thank you Jana Spicer for your review. We are happy to hear that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Great service
9 juli 2022
Svar från Raymour & Flanigan - Orchard Park
Thank you Jason Skrok for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
A Great Shopping Experience!
Our salesperson was very good. She gave us the time to look around the store on our own until we summoned her with our interest. She was thorough in her help.
4 juli 2022
Svar från Raymour & Flanigan - Orchard Park
Thank you ROSEMARIE for your great review. We are happy to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.
shopping experience
Staff didn't hover while I was looking.
Staff helpful and knowledgable when I had questions.
22 juni 2022
Svar från Raymour & Flanigan - Orchard Park
Thank you Richard J. for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Peaceful Shopping.
Sales person was very helpful and no pressure put on us to buy. We did purchase a recliner at a good price.
25 oktober 2021
Svar från Raymour & Flanigan - Orchard Park
Thank you for taking the time to leave a review, Mike! We really appreciate you taking the time out to share your experience with us. -Taylor W
I was asked if I needed help the minute…
I was asked if I needed help the minute I stepped in the store and the associate was very helpful in finding the very specific things I needed in functionality of the furniture
20 oktober 2021
Svar från Raymour & Flanigan - Orchard Park
Hi Cynthia,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W
Great help and great Chair price!
14 september 2021
Everyone was wonderful
Everyone was wonderful. Helpful and answered all questions as well as went out of their way.
4 augusti 2021
new sectional
didn't visit the store bought by internet but been dealing with that store for a long time the sales lady was excellent!
12 juni 2021
Svar från Raymour & Flanigan - Orchard Park
Hi Marion! Many thanks for telling us about your experience. We appreciate you shopping with us! -CE
The customer service representative was…
The customer service representative was very informative and helpful not pushy ,and she helped us with a service representative to also come out and look at a chair we bought in January
6 juni 2021
Svar från Raymour & Flanigan - Orchard Park
Hello Cind! Thank you for your 5-star review! Thank you for furniture shopping with us! -CE
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