Raymour & Flanigan - Natick Omdömen 

easy shopping, no pressure, best prices.

My consultant Michelle Roseman was extremely helpful

Dimitri & Mike were terrific. We were there to learn about mattresses and we ended up buying an adjustable bed, pillows, and a desk chair. The knowledge of the team was terrific and the service is equal getting our new bed the next day is super.

It was a no pressure purchase. Sales association was helpful and listened to our needs. Price seemed fair

Andy Nguyen was a great salesperson and spent a lot of time of us in the store as we shopped for a sofa. He was very knowledgeable and personable.

Scott Hysop was our fantastic sales associate who made out shopping experience easy and satisfying. He was very knowledgeable about the products and was patient with us the whole way from start to finish. I liked the store inventory and thought prices were reasonable. It was our first time but we’ll be back!!

Scott was awesome! Super helpful and didn’t make us feel rushed/pressured!

The salesperson knew what he was talking about.

Ankit was very helpful with no pressure. She took the time to show me what I wanted to see and answered all my questions. I will be back to order other things. Loved the store!

Carole dau at the natick mall location is very knowledgeable and love what she is doing

Michael Brown was great with helping us pick out a mattress. He was very honest and there was no pressure to buy. Great experience!

Buying a mattress is a big purchase. The sales associate at Raymour & Flanigan did not rush me. I had plenty of time to lie down on each mattress. There was even a mattress specialist I consulted, in addition to my sales person. I finally made a decision on which one would suit me best. Then, the attention to detail during the whole checkout process was pretty impressive. This was a good place to find a new mattress!

I recently moved into a new apartment and wanted to upgrade to something new and affordable from the loveseat that was currently there. I hadn’t heard of Raymour & Flanigan until my cousin mentioned it to me. When I heard they were opening at the Natick Mall, I was curious to see what they had and decided to check it out.

I went with my mom and aunt for their opinions since they had visited before and had already made friends with Carl! When we arrived, we were warmly greeted by Lucky, who even offered us bottled water. His energy was great, but we had specifically asked for Carl.

Carl was amazing from start to finish. I explained what I was looking for, and he showed me several great options—some within my budget and a few outside of it—but it was fun to test them all out, especially the home theater couches on the 2nd level. After all, who wouldn’t want to sit on couches and explore all the features? I ended up choosing a power reclining sofa and loveseat with blue theater lighting at the bottom as well as where the cupholders are on both pieces.

Overall, the customer service was excellent. I’ll definitely be back to shop for more items in the future.

"I recently bought deck furniture at Raymour & Flanigan, and the experience was top-notch. From the moment I walked in, I could feel the professionalism. David O'Connor was incredibly helpful and a pleasure to deal with. Delivery was a breeze, and the staff was impeccable. I'm so pleased with the quality and service—I’ll be shopping here again for all my furniture needs!

I was referred to the new store in Natick for a specific item.
Omar was my sales associate and I met several of the managers!! Everyone was SO SO nice and helpful!

The specific recliner was not in stock but Omar went out of his way to look in to if it could be special ordered! He followed up with me and “ta-da”… it’s on its way….in 8-10 weeks!! But well worth the wait!! Thank you from my family to you Omar, and your co-workers!
Sincerely,
Gina M.

Staff helpful

Thank You for a wonderful experience at your beautiful showroom in Natick. Beatrice was our sales person.She was extremely friendly, knowledgable, helpful, and kind. We can't say enough about how much we enjoyed working with Beatrice and will be reaching out to her again when we furnish our kitchen. Thank You again for a wonderful experience from purchase to delivery! Look forward to working with you again!

I went in to purchase furniture for my new home. The salesperson was pleasant and helped me choose several pieces for bedroom, kitchen and patio totaling around $5k. She was unable to check me out and after an hour patiently waiting for her to compete the task I asked her to get help from a manager. This went on for a total of 2 hours and she was only able to complete one item check out. When I attempted to use my credit card at the customer service desk none of the credit card machines were working. I decided to cancel all the other items I had spent time choosing and my items I did order were sent to the wrong address and I am waiting for a refund that was initiated by a manager. An overall very disappointing experience and a total of 2 hours I spent on the phone trying to get my items I did purchase rerouted to the correct address, spoke a number of times to FedEx directly as well as agents in the store. I understand it’s a new location and there may be growing pains, but it was an incredible waste of time and energy and I will not be returning to the store again in the future.

Varied and extensive selection of furniture, competitive pricing and pleasant staff who didn’t follow us around the showroom all the time as in many places. Purchase went smoothly with personable staff also at checkout and delivery available at short notice.