George as very knowledgeable and the showroom is extensive. I checked about 10 recliners until I found the one I wanted . There was probably 20 or more to look at if I wanted . Absolutely the best pla... Se mer
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Det här tycker kunderna
My salesman George was a great help in making my decision to order my favorite Raymour and Flanigan sofa sleeper in the color I wanted! He swapped cushions from another sofa made by the same company s... Se mer
Yesterday evening I went to the Freehold location for a resectional. I had a wonderful experience with Victor who is the store manager. He was very professional and pleasant to deal with. He was also... Se mer
Företaget har svarat
The level of cooperation was terrible and support horrible. The platinum extended warranty is a scam and the terms are ambiguous. I will NEVER purchase at R&M again and plan to post this on Google a... Se mer
Företagsinformation
Skrivet av företaget
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Kontaktuppgifter
150 Trotters Way, 7728, Freehold, NJ, USA
- 7322520065
4,5
Utmärkt
272 omdömen
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I recently purchased a dining table at Raymour & Flanigan, and I had the pleasure of being assisted by Ruso. She was incredibly thoughtful, attentive, and knowledgeable. From the moment I walked in, s
I recently purchased a dining room table set at Freehold NJ . Raymour & Flanigan, and I had the pleasure of being assisted by Ruso. She was incredibly thoughtful, attentive, and knowledgeable. From the moment I walked in, she made sure I felt comfortable and guided me through the entire process, answering all my questions and helping me find exactly what I was looking for. Her warm personality and professional approach truly made my shopping experience a pleasant one. I highly recommend visiting this store and asking for her if you're looking for outstanding service. Thank you again for your help!
28 september 2024
Omdöme utan inbjudan
Svar från Raymour & Flanigan - Freehold
Dear Consumer,
Thank you so much for taking the time to share your wonderful experience at our Freehold, NJ store! We are thrilled to hear that Ruso provided you with such thoughtful and attentive service. It's fantastic to know that she made you feel comfortable and guided you through the entire process with her knowledge and warm personality. Your kind words and high recommendation mean a lot to us. We will be sure to pass along your compliments to Ruso. Thank you again for choosing Raymour & Flanigan, and we hope to see you again soon!
Best regards,
Raymour & Flanigan Team
Very friendly and knowledgeable sales…
Very friendly and knowledgeable sales person.
30 september 2024
Svar från Raymour & Flanigan - Freehold
Thank you so much for your review, Norman! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
There was no high-pressure sales were…
There was no high-pressure sales were were able to go and look around pick up we wanted and get out
29 september 2024
It was great deal on the purchase of a…
It was great deal on the purchase of a new mattress but I was hoping to get a discount due to the Labor Day sale. Is there any possibility you can look into it for us because we are both in our late eighties please. We are getting delivery Labor Day in the morning. Thank you. Joseph chesakis.
31 augusti 2024
Svar från Raymour & Flanigan - Freehold
Dear Joseph,
Thank you for your kind review and for choosing Raymour & Flanigan for your new mattress purchase. We're delighted to hear that you found a great deal and appreciate your feedback regarding the Labor Day sale. While I can't make any promises, I recommend reaching out directly to our customer service team or the store where you made your purchase. They will be more than happy to assist you with any inquiries you may have.
We hope you enjoy your new mattress!
Best regards,
Raymour & Flanigan Customer Care Team
Svar från Raymour & Flanigan - Freehold
Dear Eric,
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with our salesperson. Our team strives to provide excellent service, and it's always rewarding to know when we've succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Salesperson was knowledgeable and…
Salesperson was knowledgeable and friendly. Extremely helpful.
24 augusti 2024
Svar från Raymour & Flanigan - Freehold
Hi Arnold,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that our salesperson was knowledgeable, friendly, and extremely helpful during your visit. Providing excellent customer service is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
If I could give them negative stars
If I could give them negative stars, I would. We financed our purchase through their Freehold, NJ store with a financing promotion they offered. When they submitted the credit application and contract, they had someone else's name. Four months have passed and I am still trying to get the name fixed. I was told by a representative in the store that they were correcting the issue and I should see the name correction in one to two billing cycles. That never happened.
TD Bank is not much help either. I tried getting it fixed before the furniture was delivered but couldn't. If I hadn't already gotten rid of my living room furniture, I would have canceled the transaction completely. Now, if I tell TD Bank I'm not paying the debt under someone else's name, they will come to my house to repossess the furniture and destroy my credit.
My advice, don't trust them with your financial info. Do business with someone more honorable.
15 april 2024
Omdöme utan inbjudan
Svar från Raymour & Flanigan - Freehold
Dear Ronald,
Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you've encountered with your financing and the inconvenience it has caused. We understand how frustrating this situation must be, and we regret that it has not been resolved to your satisfaction.
Please know that we take matters like this very seriously and strive to provide the best service possible. We would like to look into this further to ensure that your concerns are addressed appropriately.
Thank you for bringing this to our attention, and we hope to have the opportunity to resolve this matter for you.
Sincerely,
Raymour & Flanigan Customer Care
The sales man Dwayne was super friendly…
The sales man Dwayne was super friendly and readily answered any questions we had
Michael j Antonio
19 augusti 2024
Svar från Raymour & Flanigan - Freehold
Dear Michael,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Dwayne provided you with friendly and knowledgeable service. We strive to ensure our customers feel well-informed and comfortable during their shopping experience, and it's wonderful to know that Dwayne met your expectations.
We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
A pleasure browsing
The sales folks weren't pushy when we entered which is refreshing. We were there shopping for an end table however, purchased a recliner instead.
17 augusti 2024
Svar från Raymour & Flanigan - Freehold
Hi James,
Thank you so much for sharing your experience with us! We're delighted to hear that you found our sales team to be welcoming and non-pushy. It's great to know that you found the perfect recliner during your visit. We hope it brings you comfort and relaxation for years to come. If you ever need anything else, feel free to stop by. Enjoy your new recliner!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
The sales person and the person who…
The sales person and the person who took my payment were both very polite and pleasant
18 augusti 2024
Svar från Raymour & Flanigan - Freehold
Dear Karen,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our sales team and payment staff. Your kind words mean a lot to us, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
the rep tgat helped us was very…
the rep tgat helped us was very knowledgable and a pleasure to work with
19 juli 2024
Svar från Raymour & Flanigan - Freehold
Hi David,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that our representative was knowledgeable and a pleasure to work with. We strive to provide excellent service, and it's always rewarding to know when we've succeeded. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
I answered this survey 2 months ago
I answered this survey 2 months ago
How many times will you send to me to complete?
26 maj 2024
Svar från Raymour & Flanigan - Freehold
Hi Loretta,
Thank you for your feedback and for taking the time to complete our survey. We apologize for any inconvenience caused by receiving multiple requests. Your input is very valuable to us, and we appreciate your patience. If you have any further concerns or need assistance, please feel free to reach out.
Best regards,
Raymour & Flanigan Customer Care Team
Wonderful sales experience with Jack
Wonderful sales experience with Jack
True professional
14 juli 2024
Svar från Raymour & Flanigan - Freehold
Hi Mark,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Jack provided you with exceptional service. We take pride in our team's professionalism and dedication to our customers. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Svar från Raymour & Flanigan - Freehold
Thank you so much for your review, Lee! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Svar från Raymour & Flanigan - Freehold
Thank you so much for your review, Nancy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Power lift recliner
Jerry Rivera was very informative and helpful with selection and use of chair.
27 maj 2024
Svar från Raymour & Flanigan - Freehold
Hello Iris Fierstein! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Svar från Raymour & Flanigan - Freehold
Hello Florencio! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Helpful and informative salesman
Helpful and informative salesman. Answered all our questions and gave good suggestions.
13 maj 2024
Quality Experience
PD, our sales rep was friendly, knowledgeable and didn't waste our time.
6 maj 2024
Svar från Raymour & Flanigan - Freehold
Hello Alfred Caputo! Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
our salesman Nadel was excellent!
5 maj 2024
Svar från Raymour & Flanigan - Freehold
Thank you so much for your review, Kevin! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
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