The customer service representative, Mr. Bright, was absolutely wonderful. We had a very unusual situation with a 95 year old aunt living in an apartment building in Jackson Heights and ordering a new... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The sales person, Santos was very accommodating. He made the sale of the couch we selected fast, easy, and painless. He explained the entire process to me very clearly. I am looking forward to my ne... Se mer
Every time when we go to the Raymour & Flanigan in Elmhurst, we always find there what we are looking for. Everyone there is very nice. Our special thanks to Lisa. She is always very profession... Se mer
Horrible horrible service at queens location. Bought a bed frame and turned out to be its a wrong size, called them 5 times to ask for exchange, the sales person linda kept on saying she will call me... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Kontaktuppgifter
8608 Queens Boulevard, 11373, Elmhurst, NY, USA
- 7186636760
4,5
Utmärkt
57 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 3 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Best Customer Service
The customer service representative, Mr. Bright, was absolutely wonderful. We had a very unusual situation with a 95 year old aunt living in an apartment building in Jackson Heights and ordering a new recliner chair for her from Morgan Hill, CA. The coordination of moving out her old bed, getting delivery and set-up of the new recliner, and moving out the old chair was complicated - especially trying to do all this from California! Mr. Bright helped us through this process.THANK YOU MR. BRIGHT!!!
17 juni 2026
I dealt with Bright Ihediwa who was…
I dealt with Bright Ihediwa who was very helpful and professional. A pleasure to deal with.
15 juni 2026
Delivery was a nightmare
Delivery was a nightmare! The two men who did the delivery were excellent; a real delight! But, I was ignored by the dispatch. I was given a 8 - 10:45am delivery time. I called the salesperson and the store to say that my building does not accept delivery until 9am. I was told multiple times this would not be a problem. On delivery day, I received a text message that delivery would be 8:30am. The delivery men did adjust to my buildings policy, but this should not have happened.
In terms of the salesman, he did not respect my budget. He kept showing me items well above what I wanted to spend.
Also, the price on the initial chaise I tried was significantly higher than the price cited online (bait-and-switch?)
30 september 2025
Knowledgeable The sales person
The sales person, Santos was very accommodating. He made the sale of the couch we selected fast, easy, and painless. He explained the entire process to me very clearly. I am looking forward to my new couch.
3 februari 2025
Excelente servicio personalizado y muy…
Excelente servicio personalizado y muy profesional.
5 december 2024
Svar från Raymour & Flanigan - Elmhurst
¡Hola Yamilka!
Muchas gracias por tomarte el tiempo de dejarnos una reseña tan positiva. Nos alegra saber que recibiste un servicio personalizado y profesional. Tu satisfacción es nuestra prioridad y comentarios como el tuyo nos motivan a seguir mejorando cada día. ¡Esperamos verte pronto de nuevo en nuestra tienda!
Saludos cordiales,
El equipo de Raymour & Flanigan
Quality furniture
26 november 2024
Svar från Raymour & Flanigan - Elmhurst
Hi Edwin,
Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with the quality of our furniture. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Professional and friendly people
Very professional and friendly. I found the furniture I wanted.
30 oktober 2024
Svar från Raymour & Flanigan - Elmhurst
Hi Amelia,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you had a professional and friendly experience with us and that you found the furniture you were looking for. We hope you enjoy your new pieces and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Svar från Raymour & Flanigan - Elmhurst
Hi Bertha,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our customer service, found our prices reasonable, and took advantage of our excellent discounts. Your feedback is greatly appreciated and we look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
We received a warm reception from Ms. Imrat at Elmhurst outlet. She served a lot made us convinced to purchase a sofa and a chair.It was overall excellent.
We received a warm reception from Ms. Imrat at Elmhurst outlet. She served a lot made us convinced to purchase a sofa and a chair.
20 mars 2024
Svar från Raymour & Flanigan - Elmhurst
Hello MstIsrat Zahan We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Worst Customer Service Ever …
Leo Riad which the receptionist Paula made it seem that he was the manager at this store. This team provides the worst customer service ever. Be careful if you pay for anything cash cause they will not want to deal with you if anything goes wrong, much less provide a refund/cancelation.
7 mars 2024
Omdöme utan inbjudan
Svar från Raymour & Flanigan - Elmhurst
Hi J T. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!
They had better furniture
They had better furniture. I was happy with their customer service.
30 januari 2024
Svar från Raymour & Flanigan - Elmhurst
Hello Rosalind Phoenix! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!
Patience & comfortability
18 oktober 2023
Svar från Raymour & Flanigan - Elmhurst
Hello Customer! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!
The sales person who helped me decide…
The sales person who helped me decide on what mattress to buy was very polite and accommodating. His name is Emmanuel. I gave my review a 5. I don't know where the 4,5 came from.
16 oktober 2023
Svar från Raymour & Flanigan - Elmhurst
Hello Francisco Agulto! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new mattress. Thank you!
Mr Bright was exceptional
Mr Bright was exceptional. I walked in just to look around, and I walked out with a whole house is furniture that I really love. He was awesome.’
Thank you Mr Bright for helping me furnish my new apartment.🙏❤️
2 september 2023
Svar från Raymour & Flanigan - Elmhurst
Thank you for your review, Sheran. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
Excellent customer care we met with…
Excellent customer care we met with choumy And she was professional and she explained all the details regarding our interest and budget concerns.
1 september 2023
Svar från Raymour & Flanigan - Elmhurst
Hello Mariem, Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture, come again soon.
Svar från Raymour & Flanigan - Elmhurst
Hello Fahim Wajid! Thank you for your feedback. We are so sorry for the delay of your order and the inconvenience this has caused! We would love to see how we can help. Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your sale. We will follow up shortly. Thank you!
It was a great experience great service…
It was a great experience great service 👍🏻👍🏻👍🏻
14 augusti 2023
Svar från Raymour & Flanigan - Elmhurst
Hello Rubina Shaikh! Thank you for your feedback. We're glad you had a great experience with us!
Every time when we go to the Raymour &…
Every time when we go to the Raymour & Flanigan in Elmhurst, we always find there what we are looking for.
Everyone there is very nice. Our special thanks to Lisa. She is always very professional, very helpful , and very patient with us .
12 april 2023
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