The professional and personal support I received from Dan! I came distressed. I left feeling great, with a gorgeous living room set! Thank you
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Rose Sullivan was a big help in picking out our purchase she was friendly and knowledgeable would recommend her to any of family or friends to ask for her
I can always count on the store, and my Sales rep Christine Gilrein to find me exactly what I am looking for. I have bought most of my furniture there, and she knows my taste, and shows me what wou... Se mer
When i buy my Sofa. They ask me to buy insurance to protect my Sofa. But when contact with them 1 months already. No one contact me. I keep email them No one say anything. I never ever buy anything a... Se mer
Företagsinformation
Skrivet av företaget
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Kontaktuppgifter
665 Boston Road, 1119, Springfield, MA, USA
- 4137968382
4,3
Utmärkt
86 omdömen
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Sales person greeted us & left us alone…
Sales person greeted us & left us alone to browse. Kept his eye on us and was there when we had made a decision.
31 mars 2025
Svar från Raymour & Flanigan - Boston Road Outlet
Dear Janice,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesperson was able to provide you with the perfect balance of assistance and space to browse at your own pace. It's wonderful to know that you felt supported when making your decision. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to Raymour & Flanigan in the future.
Warm regards,
The Raymour & Flanigan Team
Svar från Raymour & Flanigan - Boston Road Outlet
Hello William Glenn,
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our team friendly and helpful during your visit. We always strive to provide a welcoming and supportive environment for our customers.
If there's anything specific you'd like to discuss or if you have any further suggestions, please feel free to reach out!
Best regards,
The Raymour & Flanigan Team
It's beautiful Furniture
It's beautiful Furniture, Delivery was great, They were on time. They were very careful. The delivery men did a great job, bringing it in.They were very nice.Thank you.
19 mars 2025
Svar från Raymour & Flanigan - Boston Road Outlet
Hello Mitchell,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you love your new furniture and that our delivery team provided you with a great experience. It's always our goal to ensure that our customers receive their purchases on time and in perfect condition, and we're delighted to know that we met your expectations.
Your kind words about our delivery team are greatly appreciated, and we'll be sure to pass along your compliments to them. If there's anything else we can do for you in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
I visited the Milford CT store and met…
I visited the Milford CT store and met James Fields who was very knowledgeable about leather power recliner that I was interested in. He spend quite a bit of time with me which was a determining factor in my purchase. I purchased the Maynard power recliner online but Mr. Fields was the reason I decided to buy.
8 mars 2025
Svar från Raymour & Flanigan - Boston Road Outlet
Dear Harry Lato,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that James Fields was able to assist you so effectively during your visit to our Milford store. It's wonderful to know that his knowledge and dedication played a key role in your decision to purchase the Maynard power recliner.
We strive to provide exceptional service to all our customers, and your feedback is a testament to the hard work and commitment of our team members like James. We will be sure to pass along your kind words to him.
We hope you enjoy your new recliner and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out!
Warm regards,
The Raymour & Flanigan Team
Excellent communication
Excellent communication. very friendly and super professional delivery. Also extremely quick
2 december 2024
Svar från Raymour & Flanigan - Boston Road Outlet
Hi John,
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our communication and delivery team. It's great to know that our team was friendly, professional, and efficient. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
I’ve been a customer for many years
I’ve been a customer for many years. The customer service and professionalism are exceptional.
12 november 2024
Svar från Raymour & Flanigan - Boston Road Outlet
Dear Customer,
Thank you so much for your kind words and for being a loyal customer over the years. We're thrilled to hear that you've consistently experienced exceptional customer service and professionalism. Your support means the world to us, and we look forward to continuing to serve you in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Awesome sales gent!
30 september 2024
Svar från Raymour & Flanigan - Boston Road Outlet
Thank you so much for your review, Wendy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Excellent Experience
Worked with Dan Evans to find the perfect lift chair! He was helpful, knowledgeable and very accommodating and friendly. Highly recommend him and Raymour and Flanagan on Boston Road in Springfield!
30 september 2024
Svar från Raymour & Flanigan - Boston Road Outlet
Thank you so much for your review, Laurie! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
The sales rep Ana
The sales rep Ana was wonderful. She was knowledgeable and not pushy and extremely helpful and patient.
28 september 2024
Svar från Raymour & Flanigan - Boston Road Outlet
Thank you so much for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Ethan was great at explaining the…
Ethan was great at explaining the different mattresses so I purchased the one best for my needs. He takes time with his customers so each customer feels valued.
I will go back to the Boston Road, Springfield store and buy from Ethan every time we are looking for furniture or bedding.
10 september 2024
Svar från Raymour & Flanigan - Boston Road Outlet
Dear Gordon,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Ethan was able to assist you in finding the perfect mattress and that he made you feel valued as a customer. It's wonderful to know that his dedication and knowledge left such a lasting impression on you.
We look forward to welcoming you back to our Boston Road, Springfield store for all your future furniture and bedding needs. Your kind words and support mean a lot to us!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
greatt service
10 september 2024
Svar från Raymour & Flanigan - Boston Road Outlet
Hi Josue,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you had a great experience with our service. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
We were well taken care of.
6 september 2024
Svar från Raymour & Flanigan - Boston Road Outlet
Hi Bob,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you felt well taken care of during your visit. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The rep with whom I spoke was so…
The rep with whom I spoke was so knowledgeable and respectful of my purchase. Such a pleasure to actually accomplish a task in a few minutes
25 augusti 2024
Svar från Raymour & Flanigan - Boston Road Outlet
Dear Joan,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our representative. It's great to know that they were able to assist you efficiently and respectfully. We strive to provide excellent service, and your feedback is truly appreciated. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
I ordered a bookcase online
I ordered a bookcase online. Well simple quickly became complicated.
Ana Mendez and the crew in shipping and delivery stepped in and helped correct the issue ( missing hardware on delivery ). The original bookcase was replaced and I have since ordered 3 more.
Thank you all for such great service from everyone.
29 juli 2024
Omdöme utan inbjudan
Svar från Raymour & Flanigan - Boston Road Outlet
Hi Michael,
Thank you so much for sharing your experience with us! We're thrilled to hear that Ana Mendez and our shipping and delivery team were able to resolve the issue with your bookcase promptly. It's wonderful to know that their efforts have earned your continued trust and additional orders. We truly appreciate your kind words and your business. Enjoy your new bookcases!
Best regards,
The Raymour & Flanigan Team
Svar från Raymour & Flanigan - Boston Road Outlet
Hi Carlos,
Thank you so much for taking the time to share your experience! We're thrilled to hear that Anna provided you with excellent service and made your visit enjoyable. We appreciate your kind words and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Svar från Raymour & Flanigan - Boston Road Outlet
Hi Jesse,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that our salesperson was attentive, patient, and helpful during your visit. Providing excellent customer service is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Svar från Raymour & Flanigan - Boston Road Outlet
Hi Consumer,
Thank you so much for your wonderful review! We're thrilled to hear that Rick provided you with excellent service and that you found the perfect king mattress. We hope you enjoy many restful nights on your new mattress. If you need any further assistance, feel free to reach out.
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Good sale prices and sales associate…
Good sale prices and sales associate Vana was very professional and nice.
22 juli 2024
Svar från Raymour & Flanigan - Boston Road Outlet
Dear Mary,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our sale prices and had a positive experience with Vana. We take pride in our team's professionalism and friendliness, and it's great to know that Vana made your visit a pleasant one. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Awesome hospitality by Anna..
19 juli 2024
Svar från Raymour & Flanigan - Boston Road Outlet
Dear John,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Anna provided you with such outstanding hospitality. We take great pride in our team's dedication to customer service, and it's wonderful to know that Anna made your visit memorable. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Outlet in the future.
Best regards,
The Raymour & Flanigan Team
Ana Mendez was very helpful and even…
Ana Mendez was very helpful and even sent me a video of the dresser I was looking at online. She answered all my questions and gave me immediate responses! Great customer service which is had to find these day!😊
10 juni 2024
Svar från Raymour & Flanigan - Boston Road Outlet
Hello Lorena Pesek We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
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