I love this gym. They have added new equipment which is great but I wish they hadn't got rid of the extra lat pulldown, cable row and cable pushdown in the downstairs gym. I wanted to use the lat pull... Se mer
Företaget har svarat
115-117 St Peter's Street, DE1 2AB Derby, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I love this gym. They have added new equipment which is great but I wish they hadn't got rid of the extra lat pulldown, cable row and cable pushdown in the downstairs gym. I wanted to use the lat pull... Se mer
Företaget har svarat
Maintenance of equipment takes ages. Leg press on top floor has been out of order for months. Dumbels slip as your lifting them, cleaning solution could be more alcohol based to avoid this. Too much c... Se mer
Företaget har svarat
Very good gym in the heart of city centre. They should provide at least one d - cline machine bench and some space for bodybuilding posing with mirrors.some bodybuilding and fitness posters should be... Se mer
Företaget har svarat
In terms of equipment, it's got just about everything you need, is serviceable and clean. Toilet and showering facilities could be cleaner, locker area is generally clean and tidy. My main issue is t... Se mer
Företaget har svarat
Skrivet av företaget
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
115-117 St Peter's Street, DE1 2AB, Derby, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love this gym. They have added new equipment which is great but I wish they hadn't got rid of the extra lat pulldown, cable row and cable pushdown in the downstairs gym. I wanted to use the lat pulldown today but someone was on it so i had to go up 2 flights of stairs to use the upstairs one but someone was on that one too. I waited until it was free and then after that i wanted to do cable rows so i went back to the bottom floor but someone was using that so went back to the top floor to use the rowing machine upstairs but someone was using that. Training back has become very difficult now. Is there any chance you could bring the lat pulldowns and cable rows back downstairs??

Svar från PureGym UK - Derby
Spacious gym with good variety of equipments. However, some improvement areas: some equipments are less in number (some only 1) causing crowding. Some equipments need servicing. The weighing machine is chargeable for checking body composition (3pounds) and there is no support if money is stuck. However, the staff is very helpful and friendly.
You have new spin bikes and I have art disease with three stents so cardiac is very important to me rather than lifting weights the new bikes enable me to have a really good workout

Svar från PureGym UK - Derby
good and clean
only complaint would be there’s only one pull machine so never got the chance to use it

Svar från PureGym UK - Derby
Unfairly treated by member of staff,by kicking me and my mates off a cable rudely, for a woman to use without listening to our point of view. Also other trainers around me have gone up to the worker to question him why he has made this decision. People in the gym should wait for machines and have equal rights.

Svar från PureGym UK - Derby
Normally I enjoy the gym, especially because I’m new and learning as I go with friends of mine, however this session was awful, from a member of staff and a user of the gym.
During our workout, this woman approached us asking us how long we would be, we replied “a long time, like 10 mins”. We waited for the cable machines and with 3 of us it will take a while to rotate between us it took a bit longer then expected around 20 mins. The woman went to get a member of staff to complain to us about how long we were taking. The staff member came to us with anger, belittling us calling us teenagers and not letting us talk and saying that we are taking the piss, and removed us of the cable machines, we had no chance to talk about the situation and stopped our workout mid-way-through.
Later, we went back to see what the women was doing and she was flicking her hair in the mirror and on her phone the whole time.
If the machine is taken in the gym you wait like a normal person we waited for the same machine so can she. And the member of staff had no clue about the situation but instantly took sides with the woman in the wrong.

Svar från PureGym UK - Derby
It was my first time in the gym on Monday, and i was a little nervous, Kurtis offered to show me around, very informative with a positive attitude ! The gym was looking absolutely spotless and the variety of equipment is amazing too!
Looking forward to doing all the classes as they look really fun!

Svar från PureGym UK - Derby
It's OK for someone who wont to come to the gym for the first to see it all about but I am not a first time person being gym for year I have give it a 4 stars because it could with some more stuff in there

Svar från PureGym UK - Derby
Pretty average gym and I guess you get what you pay for.
Customer service really good too

Svar från PureGym UK - Derby
all equipment was faulty. weights were uncalibrated and incorrectly labelled. The toilets were filthy and stinking. The ONLY bench press was in a corner (of which has no air con and was pungent and smelling of BO) was shaking and unstable, incorrectly assembled and all round unsafe. As someone who consistently lifts weights, this was my worst experience of my many years of gym going. I will never return back to this horrible dystopian gym.

Svar från PureGym UK - Derby
Simple and straightforward registration process.

Svar från PureGym UK - Derby
Great value friendly gym and easy to get to in Derby town centre, good opening hours

Svar från PureGym UK - Derby
It’s a nice place to do your exercise with maximum availability of the equipment and the people are very nice to each other so you can get an encouragement for your workout.

Svar från PureGym UK - Derby
Spiteful team members, waited until I signed up for a years memeber-ship and then started messing me around!

Svar från PureGym UK - Derby
I had fantastic induction from Mark at derby city centre gym
The instructors are friendly and so are the people who use the gym
After a year and a half away from the gym through major illness it's good to be training again

Svar från PureGym UK - Derby
Nothing seems to be done about people sitting on machines using their mobile phones, ignoring the possibility other trainers may be waiting to use the equipment

Svar från PureGym UK - Derby
Very friendly loads of equipment to use even during the busy times, clean an tidy glad i made the decision to move to this gym, looking to get some help of a pt at some point soon to push me right direction.

Svar från PureGym UK - Derby
It’s an okay gym, but the machines and furnishings, including the lockers, are in need of replacement. The gym equipment is showing signs of wear and tear, which affects the overall experience. In comparison, facilities like the Mentor Centre and other nearby locations seem to offer better quality and maintenance.

Svar från PureGym UK - Derby
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.