I basically live in this gym. Im in there almost every day. Its got great kit, its clean and most of the staff seem nice. I have two main qualms woth this gym. Firstly, one of the managers appears qui... Se mer
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Units 2a & 2b, Mill Lane Retail Park, GU34 2QS Hampshire, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I basically live in this gym. Im in there almost every day. Its got great kit, its clean and most of the staff seem nice. I have two main qualms woth this gym. Firstly, one of the managers appears qui... Se mer
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Absolutely delighted with my experience. I’m just visiting for a month from Canada and needed to find a gym nearby where I’m staying so walked to Pure Gym Alton and met Lucy who works there. She was s... Se mer
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New, clean, good selection of equipment and not too busy when I go late evening
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AVOID!! AVOID!! AVOID!! I had a very disappointing and uncomfortable experience at PureGym Alton. I added a friend to my membership and around 30 minutes into our workout, we were approached... Se mer
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At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Units 2a & 2b, Mill Lane Retail Park, GU34 2QS, Hampshire, Storbritannien
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New, clean, good selection of equipment and not too busy when I go late evening

Svar från PureGym UK - Alton
Really enjoy the classes here.
Staff easy to approach and manager always greets positively and answers any questions.
Can get busy but that is usual in a commercial gym, and good for the price.

Svar från PureGym UK - Alton
I attend two classes a week both are friendly and instructor of each class always remembers me and greets meThe classes are constructive without pressure but encouragement to push myself as far as I feel comfortable

Svar från PureGym UK - Alton
I basically live in this gym. Im in there almost every day. Its got great kit, its clean and most of the staff seem nice. I have two main qualms woth this gym. Firstly, one of the managers appears quite rude. He literally tidies up the weights whilst people are on the machines. That may not sound like much, but when I'm on the bench press and he is tidier up the plate weights on that machine, it feels really uncomfortable- I felt like I was in his way. Secondly, and this is very minor, but when I get sweaty on the Cardio machines, I dont want to walk across the gym to the cleaning spray - not out of laziness, I'm just self conscious, especially after a hard workout. If you could put a cloth and spray on the Cardio machine side, I would use it. Other then that, great gym and really recommend. Luckily since Ive joined, they have advertising the need to register your number plate before 7am properly. I ended up with 5 parking fines because it was poorly advertised.

Svar från PureGym UK - Alton
AVOID!! AVOID!! AVOID!! I had a very disappointing and uncomfortable experience at PureGym Alton.
I added a friend to my membership and around 30 minutes into our workout, we were approached aggressively by someone who identified himself as the manager. Without any reasonable discussion, he accused me of conducting personal training, purely based on my appearance and physique. This accusation was completely unfounded.
His manner was extremely rude and confrontational. He stood far too close, puffing his chest out as if trying to provoke an argument, and raised his voice in front of other members. The situation felt intimidating and wholly unprofessional. I recorded the rude man who claimed to be the manger and the incident and I will be passing it to head office, despite there being no misconduct on our part.
At no point was the situation handled calmly, respectfully, or in a way you would expect from a manager representing a national gym brand. The entire interaction left both myself and my guest feeling uncomfortable and unwelcome it was his first time ever in a gym.
Based on this experience, I would strongly advise others to avoid this gym. There are far better alternatives locally, such as Everyone Active, where staff are genuinely friendly, respectful, and treat paying members properly.
A great variety of classes with a great team of friendly helpful and dedicated Fitness pros.

Svar från PureGym UK - Alton
Very easy to join. The website is easy to navigate and the membership info is presented well. Also great experience with Jem when I popped into the gym. He was really helpful and part of my decision to join.

Svar från PureGym UK - Alton
Always very clean, more than enough equipment. Equipment has stickers on as to what they are called & how to use them (thankfully!!).
Easy access out of staff hours. Have not yet found any equipment sub par or wearing out, things must be monitored a lot and replaced quickly.
Staff are welcoming on the hours I go in AM (Wed, Fri, then unmanned on Sun) and I love that Puregym support vulnerable and people with disabilities to work. Having disabilities myself this gives me joy! Always something on the board for a gym challenge to motivate. The members - very helpful, either keep themselves to themselves or smile if you’re glancing around. Such a huge range of people and never feel out of place whether I’m doing a light or heavy workout.
Wobbly arms is no excuse and everyone will help put things away. No one does seem to leave any equipment out. Everyone’s always been polite in asking about reps left on a piece of gear I’m using. Love this gym more than my home puregym. I attend 3 times a week and drag my BF along once a week thanks to the buddy system.

Svar från PureGym UK - Alton
I was a member for while, but I have to stop because I wasn’t happy because old management was not able to provide.necessary staff to used to clean the equipment I been away from the gym for 2 years, now I decided to go back, see if the place changed, now new management much better,and the equipment more organised the place now is great, the new management is great and Lindsey very helpful,the rest of staff is brilliant the pure gym I go to is sealand road in chester

Svar från PureGym UK - Alton
Absolutely delighted with my experience. I’m just visiting for a month from Canada and needed to find a gym nearby where I’m staying so walked to Pure Gym Alton and met Lucy who works there. She was so lovely and just helpful and kind and even took the time to set me up on line cuz I’m terrible w online stuff. Very impressed with the facility as well and the cleanliness.

Svar från PureGym UK - Alton
I had to cancel my gym membership at Camberley to rejoin with MyVitality. I was very pleased that I have the same PIN.
Now I no longer live in Camberley, my nearest gym is Alton or Aldershot. I visited the Alton gym today and was welcomed by a very lovely lady called Ali. I was quite dissapointed by the lack of equipment and facilities in Alton. i appreciate this gym is new, so I hope it improves over time. I was previously at Camberley which has significantly more equipment and much better changing/showering facilities despite it being around the same size as Alton. As I now have multi-gym membership, I will at least be able to use Camberley from time to time. Aldershot seems to have better changing facilities than Alton, but Camberley is nicer than either in my opinion.

Svar från PureGym UK - Alton
Simple and Easy online joining process. It was all complete in less than 5 minutes

Svar från PureGym UK - Alton
On my induction was greeted by Ali the PT who was very helpful then Dale the manager talked me around the gym and explained a few bits I was unsure of, have been in a few times and it could possibly do with some duplicated equipment such as pec fly machine but all is clean and looked after.

Svar från PureGym UK - Alton
Easy and straight forward to sign up. Good opening times for me to fit around work time.

Svar från PureGym UK - Alton
Nice, clean gym, brilliant personal trainers who listen and help and are on 'my page' in respect of achieving my goals. Staff are friendly and helpful. The gym has a nice atmosphere. The other gym in Alton - I've been there - no comparison!!

Svar från PureGym UK - Alton
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