A great, well equipped gym with secure 24 hour access means you can train/work out at a time that suits you and your schedule.
Företaget har svarat
Plats
Byt platsCandleriggs, FK10 1EA Alloa, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent gym! Great selection of equipment. Showering and changing facilities are nice and clean. Really good value for money. Best part for me is the fantastic selection of classes fro... Se mer
Företaget har svarat
No punchbag available and won’t be made available after request. No wi fi, No equipment cleaning product, background music is unreasonably loud. Not everyone on enjoys having their ears blasted out.... Se mer
Företaget har svarat
Small gym saloon and limited equipments, you have wait in queue for using them it's get worse when people are sitting on the machine and playing with their phones. The music is very load which sometim... Se mer
Företaget har svarat
Företagsinformation
Om PureGym UK - Alloa
Skrivet av företaget
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Kontaktuppgifter
Candleriggs, FK10 1EA, Alloa, Storbritannien
4,1
Bra
72 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A great gym at any time of the day or night
A great, well equipped gym with secure 24 hour access means you can train/work out at a time that suits you and your schedule.
30 november 2025
Omdöme utan inbjudan
Svar från PureGym UK - Alloa
Hi Alan - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym
A lot of equipment
A lot of equipment, was also able to workout without any hindrance.
20 september 2025
Omdöme utan inbjudan
Svar från PureGym UK - Alloa
Hi Adeife - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. It’s great to see your positive comments Thanks, PureGym
Alloa gym does not even deserve 1 star…
Alloa gym does not even deserve 1 star 😤 manager has no managerial skills does not want to deal with any issues at this gym doesn't address issues within the gym hoping the problem will disappear. The gym is not clean equipment all over the place . Myself have had the worst experience at this gym with a member of staff and the manager has never addressed this with me personally I will never step inside purgym ever again I can only say from my experience and others that have also left this gym I would never recommend ALLOA gym very sad really because I was doing so well however there are a few members of staff that have been very supportive . I can only describe my experience as bullying.
23 april 2025
Omdöme utan inbjudan
Svar från PureGym UK - Alloa
Hi Douglas - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We have a zero-tolerance policy on any form of harassment or inappropriate behaviour and take any concerns of this nature seriously.
We ask that any concerns are raised with the gym manager directly, or to safespace@puregym.com; a confidential means of alerting us to any behavioural concerns. We please ask that you get in touch with further details, to allow us to conduct a full investigation into this matter. Thanks, PureGym.
The personal trainers are very…
The personal trainers are very professional and tell you if your doing something wrong they are very helpful I would recommend to anyone even those who have any kind of disability including sight loss
23 april 2025
Omdöme utan inbjudan
Svar från PureGym UK - Alloa
Hi Morag - Thank you for taking the time to leave this review! We’re delighted to hear that you’re having such a great experience in our gym.
Helping our members achieve their goals and feel their best is what drives us every day, and your kind words mean the world to us. Keep up the amazing work—we’re excited to continue supporting you on your fitness journey! Thanks, PureGym.
Svar från PureGym UK - Alloa
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Friendly staff,clean and great classes
14 december 2024
Svar från PureGym UK - Alloa
Hi there – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Equipment is disgustingly sweaty and there’s no cleaning stations
The gym is so small, so it’s sometimes difficult to get on machines but the worst part is how disgusting and sweaty the equipment is. There’s no cleaning solution or paper towels so I couldn’t even do this myself before and after using the stair machine. Before even starting, the steps were wet, the screen was wet, everything was absolutely covered in sweat and I was trying not to freak out and leave at the thought of touching the handles. The first thing I did after using it was immediately go to the bathroom to wash my hands and look for cleaning stuff. Nothing. I then looked for a member of staff to ask. No one. Whose responsibility is it? Because if it’s staff’s responsibility, it’s not being done. It also cannot be done during unstaffed hours if that’s the case. For example, the gym is unstaffed 12am to 12am on a Sunday. All of those machines being used in that 24 hour period and not once are they being cleaned? There’s a response to a review below which states ‘We’re proud to say that many of the protocols implemented during lockdown, such as frequent and regular cleaning, and improvements to our air ventilation systems, will continue to be a core part of our TrainSafe Commitment.’ This simply cannot be true if there are no cleaning stations. How can they be regularly cleaned with no one to do it and nothing to enable us to do it ourselves. It’s unhygienic, unsanitary and disgusting.
Also, make sure you know how to gain access during unstaffed hours as the automatic doors are locked from the outside during those times seemingly. I wasn’t aware of this and it wasn’t the case the previous Sunday when the automatic doors were functioning without doing anything, so I looked like a bit of a plum trying to get in and assumed it was closed when it wouldn’t open.
I’ve cancelled my membership now as it’s honestly just not worth the money.
30 november 2024
Omdöme utan inbjudan
Svar från PureGym UK - Alloa
Hi Danielle - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We pump over 2,000 litres of fresh air into our gyms every second though our ventilation systems. This helps to dilute airborne virus particles and ensure members have clean fresh air to workout.
Our gyms are also deep cleaned every night with high-grade anti-viral disinfectant. The team also cleans every piece of kit and surface throughout the day during staffed hours, from dumbbells to treadmills and everything in between, so you can train with confidence. For those unstaffed hours like you have mentioned too, we've also installed new self-cleaning stations so you can clean your kit before and after use, for added peace of mind. Cleaning stations are located in all key areas of the gym to make it as easy as possible. Thanks, PureGym.
Small gym saloon and limited…
Small gym saloon and limited equipments, you have wait in queue for using them it's get worse when people are sitting on the machine and playing with their phones. The music is very load which sometimes force you to leave. Generally is very poor place for exercise but as we don't have any other club i have to keep my subscription.
28 november 2024
Svar från PureGym UK - Alloa
Hi there - Thank you for taking the time to leave this review. We always appreciate and take on member feedback.
Our gyms are indeed very popular and so can become busy especially at peak times, but this does fluctuate throughout the day. Members can also use the members area via the PureGym app or website to see how many people are in the gym.
Please also feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym.
A very welcoming atmosphere within the…
A very welcoming atmosphere within the gym. All instructors very helpful and friendly. All classes are welcoming and easy to book.
28 november 2024
Svar från PureGym UK - Alloa
Hi Kelly - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Couldn't get access to gym at 6am this…
Couldn't get access to gym at 6am this morning with day passvery disappointing will try again tomorrow have emailed customer service not sure if day pass start later in day
13 november 2024
Svar från PureGym UK - Alloa
Hi Iain. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We do apologise for any inconvenience caused on your visit.
Each day pass expires at midnight. If you buy a day pass at 2pm, you have until midnight on the same day to use the gym. Please note that day passes do not last 24 hours.
There’s an option to delay your day pass start date for up to one month.
If unable to use this pass on the day or have any issues entering the gym, please reach out to our Member Services team who can re-arrange this for you! Thanks, PureGym
Puregym Alloa is a friendly safe place…
Puregym Alloa is a friendly safe place to workout and everyone is welcomed and encouraged. The PTs are excellent and very professional.
27 september 2024
Omdöme utan inbjudan
Svar från PureGym UK - Alloa
Hi Anne! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; great to hear about your experience on your 1st visit.
We look forward to seeing you back in club soon! Thanks, PureGym
Classes are great and flexible…
Classes are great and flexible throughout the day. Great value for money
29 augusti 2024
Omdöme utan inbjudan
Svar från PureGym UK - Alloa
Hi Donna - It's great to hear you're enjoying our PureGym classes, and thank you for the 5* review!🙌
Thanks, PureGym
Getting it done
Excellent facility and range of equipment. Clean, fresh feel and a great place to train.
19 augusti 2024
Omdöme utan inbjudan
Svar från PureGym UK - Alloa
Hi Simon - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
Thanks, PureGym
The guy at reception was great took us…
The guy at reception was great took us through all we needed.
8 augusti 2024
Svar från PureGym UK - Alloa
Hi there - It's great to hear our Gym Team could help and thank you for the 4* review!😊
Thanks, PureGym
Svar från PureGym UK - Alloa
Hey there - That's awesome to hear and thanks for the 5* feedback!
Thanks, PureGym
I was shown around by a very friendly…
I was shown around by a very friendly and helpful staff member whilst informing me of the various classes and times. He also told me about the special offer which encouraged me to sign up there and then.
29 april 2024
Svar från PureGym UK - Alloa
Hi Wendy - Thank you for the 5* review and welcome to PureGym!
We're so glad our Gym Team could help and we hope you enjoy your new membership with us!
Thanks, PureGym
New to Puregym
I am a plus size woman and I felt completely out of my comfort zone but the second I set foot in the Alloa puregym I felt at ease seeing there were gym goers there of all shapes and sizes. A great environment and an awesome place to release pent up energies and frustrations.
16 mars 2024
Svar från PureGym UK - Alloa
Hi Hannah, thank you for taking the time to leave this 5* review!
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear this feedback and hope you enjoy your future visits to Alloa just as much!
Richard, PureGym
I tried renewing my old account and it…
I tried renewing my old account and it payed for 2 memberships and double charged me and activated 2 accounts and I’m not sure why
7 mars 2024
Svar från PureGym UK - Alloa
Hi Luke, thanks for leaving us this review. We are sorry to see this is 1 star.
We are sorry to hear this. We do hope this has now been resolved. If you require any further help, we advise speaking to Member Services. They will be happy to advise and assist you further.
Thanks, PureGym
Svar från PureGym UK - Alloa
Hi Liam! Thanks for taking the time to leave this review! We are really happy to see you enjoy using the gym!
Is there anything that you feel we are doing really well with? Thanks, PureGym
♥️ SMASHED IT ♥️ What an awesome boot…
♥️ SMASHED IT ♥️ What an awesome boot camp!!! Colin put me through my pace this morning. Much needed guidance on how to do all the exercises better. Feeling amazing! 🌟🌟🌟🌟🌟
15 februari 2024
Omdöme utan inbjudan
Svar från PureGym UK - Alloa
Hi Theresa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.