I have always used the Dorchester branch of Protyre and they have always been on time for me at the booked appointment. This was my first experience at the Weymouth branch and although the standard of... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic work done on my car, staff very polite and helpful. Price was very reasonable. Will definitely use again.
We arrived just as the garage was about to close with what we thought was a puncture as the warning light had come on. Despite being on his own for the day, Ayrton checked over each tyre, added press... Se mer
The manager was very helpful, polite and explain that my new tyre fitted had been balanced and because it had no weights, explained that sometimes they come up with zero reading. If not happy please c... Se mer
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Företagsinformation
- Däckverkstad
- Försäljare av bromssystem
- Försäljare av bilbatterier
- Bilbesiktning
- Bilservice
- Hjulinställning
Om Protyre Autocare - Weymouth
Skrivet av företaget
Skrivet av företaget
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktuppgifter
2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, Storbritannien
- 01305 788556
4,6
Utmärkt
911 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant place for car needs
Fantastic work done on my car, staff very polite and helpful. Price was very reasonable. Will definitely use again.
7 juli 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Waiting Time
I have always used the Dorchester branch of Protyre and they have always been on time for me at the booked appointment. This was my first experience at the Weymouth branch and although the standard of work was high, the tyres were good value for the price and the staff were friendly, I had a 40 minute wait after my allotted booking time before they started replacing my tyres with an excuse that they had just had some tyres delivered. Not very impressed and hope that the Dorchester branch is open in the near future.
6 juli 2026
Svar från Protyre Autocare - Weymouth
Dear Ian,
Thank you for taking the time to share your experience at our Weymouth centre.
We're pleased that you found the team in centre friendly and the work to be of a high standard. However, we are sorry to hear about the delay you experienced. Your concerns have been raised with management, who will look into this matter further.
We apologise for any inconvenience caused.
Best regards,
Eddie
Customer Care - Protyre
Friendly staff
Friendly staff. Went above and beyond to deal with a missing locking wheel nut.
29 juni 2026
Svar från Protyre Autocare - Weymouth
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff are super friendly
The staff are super friendly, knowledgeable and really efficient.
You couldn't ask for better service
3 juli 2026
Svar från Protyre Autocare - Weymouth
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Weymouth
Hello Mr Baker,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Weymouth
Hello Carl,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Pro tyre fitting in Weymouth
Arrived as per the agreed time. Tyre was fitted within 20 minutes. Good price too!
Ayrton, the manager, was extremely helpful.
1 juli 2026
Great staff and always give genuine…
Great staff and always give genuine advice, not looking to up-sell at all.
Recommended
29 juni 2026
Svar från Protyre Autocare - Weymouth
Hello Andy,
We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good but short notice of staff
Good but short notice of staff so took an hour plus for 10 minute job.
Friendly and polite.
29 juni 2026
Booked and paid for a couple of tyres…
Booked and paid for a couple of tyres upfront and both fitted within 15 minutes of booking. Very happy with the service I received and will definitely use again
24 juni 2026
Svar från Protyre Autocare - Weymouth
Hello Gary,
We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Weymouth
Hello Nicky,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Weymouth
Hello Mrs Lyell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Spent hours waiting
Spent hours waiting despite having an appointment booked online.
Locking wheel nut tool was then broken and I was sent away with two wheel nuts missing in order to buy replacement tool.
8 juni 2026
Svar från Protyre Autocare - Weymouth
Dear Alan,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
MOT not completed
I had an MOT booked for 28/05/2026 at 10:00am. At around 9:00am on the day, I received a phone call informing me that the technician due to carry out the MOT was unwell, so the appointment would need to be rescheduled. The staff member was very polite and even offered to contact another garage on my behalf if they were unable to fit me in soon.
I then attended the rearranged appointment on 03/06/2026, only to be told at the desk that the technician was still off sick and that I should have been contacted beforehand. Unfortunately, I never received any phone call or notification.
I had booked my MOT well in advance because my current MOT was due to expire soon. Due to the lack of communication regarding the cancelled appointment, I was not given the opportunity to arrange an alternative booking elsewhere, and I am now left without a valid MOT.
3 juni 2026
Omdöme utan inbjudan
Svar från Protyre Autocare - Weymouth
Dear Maya,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
When arrived I was told it will take…
When arrived I was told it will take about 45mins it took just over 2hrs when asked I was told short on staff but that's an excuse they always say
1 juni 2026
Svar från Protyre Autocare - Weymouth
Dear Graham Kinson,
Thank you for leaving us a review.
We're sorry to hear that you had a longer waiting time than expected. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent service from start to finish…
Excellent service from start to finish and a really helpful man who talked me through everything and also a fair price.
29 maj 2026
Great experience again at this garage…
Great experience again at this garage with friendly,helpful and knowledgeable staff.
20 maj 2026
Very friendly staff Ayrton and Ryan…
Very friendly staff Ayrton and Ryan made the experience brilliant. Their singing while they were working was brilliant
16 maj 2026
After a slight hiccup with the…
After a slight hiccup with the appointment the customer service I received was excellent. The singing from the staff was entertaining and brightened up my morning. Thanks guys, you were great.
16 maj 2026
Fabulous service from Ayrton
We arrived just as the garage was about to close with what we thought was a puncture as the warning light had come on. Despite being on his own for the day, Ayrton checked over each tyre, added pressure as needed and, having found a deep gash in one of the tyres, replaced it with a new one. Fabulous customer service
9 maj 2026
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