The installation of the tyres took over 90 mins, which seemed excessively long. Also the car settings were not adjusted to register new pressures, which I believe, led to the car signaling an error in... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Simple method of booking and selecting tyres online. Arrived and was greeted by a friendly technician who directed me to a spot straightaway. Both tyred fitted in good time and my car was driven rou... Se mer
Företaget har svarat
Excellent service guys were great, thought i had a puncture but they actually found valve was leaking, They replaced the valve and saved me alot of money getting a new tyre. Really great service and s... Se mer
Företaget har svarat
Great service, arrived at time booked, dealt with straight away, clear re time required, completed within set time. Friendly team, would highly recommended.
Företaget har svarat
Företagsinformation
- Däckverkstad
- Försäljare av bromssystem
- Försäljare av bilbatterier
- Bilbesiktning
- Bilservice
- Hjulinställning
Om Protyre Autocare - Westbury
Skrivet av företaget
Skrivet av företaget
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktuppgifter
Station Road, Westbury, BA13 3JS, Westbury, Wiltshire, Storbritannien
- 01373 825800
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service completly painless
Great service completly painless, I would highly recommend them. Great price also
24 januari 2026
Friendly and helpful staff.
Friendly and helpful staff.
MOT carried out on time and with care.
A+++++
24 januari 2026
Exceptionally helpful team
Exceptionally helpful team, always friendly and courteous, won’t go anywhere else
26 januari 2026
They always do a brilliant service
They always do a brilliant service, fully inform, and explain why something needs doing, changing.
They truly care, not just about your car, but you, the customer too.
26 januari 2026
Very pleased with service
We can only praise the service I got from the team at Protyre Westbury. The biggest praise is for Steve. He gave us a good price and great service
21 januari 2026
Omdöme utan inbjudan
Well recommended
They have always provided an excellent service and value for money. I have used them for many years. Like all garages they have gotten very busy, but as I don’t like to use others but this Protyre it would be nice to resolve their scheduling times
3 mars 2025
Rear brake pads and discs.
My rear brake pads and discs needed to be replaced. They mentioned the possibility of a caliper also being needed and prepared me with the cost. However, the caliper was not needed and my wallet gave a sigh of relief. First class service, again.
21 januari 2026
Pleasant experience
Helpful over the phone beforehand. Efficient in doing the job in question. Didn't make me feel like a 'stupid woman who knows nothing about cars'.
16 januari 2026
I was dealt with in a professional and…
I was dealt with in a professional and friendly way.The service was efficient and excellent .
21 januari 2026
friendly staff & good service
i went to have my wheel alignment done, was greeted by Bev & she was lovely. Aaron had looked at my car & had it done quickly, he was also very friendly.
16 januari 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
First Problem in 20 Years
I've used Protyre Westbury for more than 20 years and always received excellent service without fault. On my recent visit however the engineer fitted my tyres (pre-ordered online) but only when I returned home did I spot that they were not what I ordered but a lower category model. I called and was told they could be swapped with no issue. I then received a call from Protyre reception attempting to tell me that the tyres fitted were a better tyre than ordered. I disputed this and pointed out that the tyre fitted was actually cheaper than that ordered, at which point it was again agreed that I could have them swapped, which I did. May have been a genuine error but together with the call to persuade me to keep them it just felt like I had been deliberately given a cheaper tyre than paid for thinking I wouldn't notice or be bothered to call to correct. Disappointed.
14 januari 2026
Svar från Protyre Autocare - Westbury
Dear Rich,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
As always the lads couldn’t be more…
As always the lads couldn’t be more helpful, I wouldn’t go anywhere else.
Roger warren.
14 januari 2026
Service &MOT.
Excellent service as always. Anything that needed any Explanation on the paperwork was highlighted before I left. Thank you.
7 januari 2026
Svar från Protyre Autocare - Westbury
Hello Sally,
We would like to thank you for sharing your feedback regarding the service you received at our Westbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great team at Westbury,The old Manager…
Great team at Westbury,The old Manager Lee was unbelievable,such a loss he left
12 januari 2026
Svar från Protyre Autocare - Westbury
Hello Mr Smith,
We would like to thank you for sharing your feedback regarding the service you received at our Westbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Dropped my car off on December 31st.
Dropped my car off on December 31st.
Rang up on Friday 2nd to ask if my car would be ready, the order taker didn’t put order so it hadn’t been processed and said they would do the work by 5:30 and give me a call.
No call, I rang up on 4 occasions with
No answer and being on hold for 10+ minutes each time.
Car was picked up on the Saturday, still no call today it was ready.
7 januari 2026
Svar från Protyre Autocare - Westbury
Dear Sam,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Very happy with it all thank you
7 januari 2026
Svar från Protyre Autocare - Westbury
Dear michael taylor,
We appreciate you taking the time to leave us this five-star review.
We're glad you enjoyed our efficient service from our team at our Westbury branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care- Protyre
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.