The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fair service. They started the maintenance at the booked time. Clear and fair communication from the staff, proper care about the car. I have many good experience with protyre.
Företaget har svarat
Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on... Se mer
Responsive to my request and immediately checked tyres without having booked appointment. Helpfully discussed, to make decision on purchase of new tyres. Rather a long wait, but I recognise they had f... Se mer
Företagsinformation
- Däckverkstad
- Försäljare av bromssystem
- Försäljare av bilbatterier
- Bilbesiktning
- Bilservice
- Hjulinställning
Om Protyre Autocare - Thetford
Skrivet av företaget
Skrivet av företaget
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktuppgifter
Unit 4, Telford Way, IP241HU, Thetford, Storbritannien
- 01842 763663
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My car was not looked at one the day it…
My car was not looked at one the day it was booked in.. also no one from the garage called me n said its not been looked at.. I also tried to call the garage over 50 times and no obe answered the phone.
I had to go down the following day to be told my car had still not been looked at and then had to take it back down for the work and mot 3 days later
6 juli 2026
Svar från Protyre Autocare - Thetford
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Svar från Protyre Autocare - Thetford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and price wouldn’t go…
Excellent service and price wouldn’t go anywhere else
3 juli 2026
Svar från Protyre Autocare - Thetford
Hello Paula,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff were great
The staff were great. Very helpful and friendly. They talk you through what your car needs. They go the extra mile. The prices are very good also. Would highly recommend 😊
29 juni 2026
Svar från Protyre Autocare - Thetford
Hello Gary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful.
Very helpful.
I needed my car back on road asap and the gentleman I dealt with was on the ball and had my car fixed within a couple of hours.
23 juni 2026
Svar från Protyre Autocare - Thetford
Hello Jane,
We would like to thank you for sharing your feedback regarding the service you received at our Thetford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have used Protyre on several…
I have used Protyre on several occasions and always find the staff extremely helpful in all aspects they provide. They are always generally competitive on price, and the company is used by other family members.
24 juni 2026
Svar från Protyre Autocare - Thetford
Hello Brian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Mot AppointmentEasy to book mot online the staff were…
Easy to book mot online the staff were really helpful regarding a tyre pressure question. I think the price is the same in most centres so not a problem for cost
16 juni 2026
Svar från Protyre Autocare - Thetford
Hello Yvonne,
We would like to thank you for sharing your feedback regarding the service you received at our Thetford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I booked my car in for air con check…
I booked my car in for air con check and regas at 13 .00 and they took it straight in to work shop and 1 hour and 15mins later it's all done and I found the staff were friendly and helpful and it was great price perfect job
17 juni 2026
Svar från Protyre Autocare - Thetford
Hello Mr Flint,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Thetford
Hello Maria,
We appreciate your 5-star review! We are glad you found our service helpful, efficient, and reasonably priced.
Best regards,
Eddie
Customer Care - Protyre
Always great advice and service…
Always great advice and service given...mostly the job can be done there and then..very polite staff to which makes anyone feel.welcome
8 juni 2026
Svar från Protyre Autocare - Thetford
Hello Heather,
We appreciate you sharing your positive experience! We are delighted to hear that you were happy with the helpful service you received from our team in centre. We value your feedback.
Best regards,
Eddie
Customer Care - Protyre
Svar från Protyre Autocare - Thetford
Hello Mr Reid,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Thetford
Hello Mr McIsaac,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Thetford
Hello Charlie,
Thank you very much for leaving us this 5-star review. We are delighted to hear that you are happy with the service you received from our team at Thetford. We appreciate your custom and hope to see you again in future.
Best regards,
Eddie
Customer Care - Protyre
Timeline was observed correctly
Timeline was observed correctly. Nice quiet waiting area where I could read my book. Staff was pleasant.
3 juni 2026
Provided the tyres I asked for at the…
Provided the tyres I asked for at the price I wanted to pay. Great friendly service.
7 maj 2026
Friendly staff and great customer servive
Great customer service, friendly staff. Great communication. Ordered two tyres and replaced that afternoon and two more placed two days later as they needed changing as well. Great cup of tea whilst waiting 🙂
20 maj 2026
MOT carried out very efficiently and…
MOT carried out very efficiently and professionally. I recommend it.
19 maj 2026
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