Already written a review for this. Company replied saying they would phone but guess what didn’t bother. Then trust pilot has asked for another review maybe to remove the original. Poor show by trust... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic service from the team in Stourbridge, quickly providing the battery I needed at a good price, along with additional checks to make sure my vehicle was fully functional. Will definitely be us... Se mer
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I was greeted by the friendly receptionist and had a delicious hot chocolate dwhile I waited a very short while for new wipers to be fitted to my car and the screen wash refilled. Very good efficient... Se mer
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I liked that I could book an appointment, so less waiting time. Tyre changed promptly. Tracking checked and retracked. Fault with car pointed out by tracking engineer. Car is handling much better.... Se mer
Företaget har svarat
Företagsinformation
- Däckverkstad
- Försäljare av bromssystem
- Försäljare av bilbatterier
- Bilbesiktning
- Bilservice
- Hjulinställning
Om Protyre Autocare - Stourbridge
Skrivet av företaget
Skrivet av företaget
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktuppgifter
Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, Storbritannien
- 01384 261215
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Protyre Autocare - Stourbridge
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Being welcomed by a smiling helpful…
Being welcomed by a smiling helpful person is so refreshing nowadays 🙂
Environment was clean & tidy ~ hot chocolate was good too 🙂
21 november 2025
When you have tyres fitted worst…
When you have tyres fitted worst nightmare waiting for ages, these mothers are pro tyre don't do that 5 star all day long , good company ,check them out proper black country .
26 november 2025
Fantastic service always
Fantastic service always. So glad it’s reopened after the fire. Will be back for usual servicing and mot
24 november 2025
I was able to get my tyres checked…
I was able to get my tyres checked quickly and efficiently. The staff were pleasant and helpful
24 november 2025
Svar från Protyre Autocare - Stourbridge
Hello Jay,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Glad they're back open !
The staff here did a great job on my Toyota Aygo. Fitted me in straight away for wheel alignment and a puncture. I was expecting to have to book the car in but it was sorted within the hour.
14 november 2025
My Car
Walked in to a cosy reception area,was seen to straight away and was offers a drink. They looked at my tyres and gave a report. NO CHARGE. A great experience. It’s not very often you get this level of service.
19 november 2025
What a difference an uplift does!
Fast response. That said, flexible to accommodate my work & personal commitments. Reassuring in manner / approach. Thank you Donna & Jake
PS great refurb
19 november 2025
Nicely refurbished reception area
Nicely refurbished reception area, and efficient, friendly staff.
19 november 2025
Great to see you all back
Great to see you all back. Great service once again. Thank you all.
17 november 2025
Svar från Protyre Autocare - Stourbridge
Hello Mr Stanier,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
12 november 2025
Good customer service
Staff are friendly and informative. My car was fixed quickly. Reasonable price.
12 november 2025
Excellent service
The four tyres were replaced quickly and professionally - excellent service!
12 november 2025
Always go to Protyre Stourbridge for…
Always go to Protyre Stourbridge for tyre fitting. Can be trusted to do a good job and I wont use anywhere else now
5 november 2025
Svar från Protyre Autocare - Stourbridge
Hello Chris,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre experience
As soon as I walked in James was very polite and helpful sorted my problem straight away and staff who carried out the work were very professional wouldn't hesitate in using protyre again.
5 november 2025
Svar från Protyre Autocare - Stourbridge
Hello Mr Williams,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Stourbridge
Hello Tracey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from Donna and Jake.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.