Had a four wheel alignment done by Simon, who’s been there 20+ years and knows the alignment side inside and out. All the people here are very professional and knowledgeable, wouldn’t hesitate to reco... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always used Chemix for my tyres and had a great service. However had some problems with the Halesowen branch after spending £650 on 4 new tyres being told they could not do the tracking because it wa... Se mer
Företaget har svarat
Called and got a quote, straightaway over the phone. Fully explained the price and what was included, alignment would be checked FOC (printed handout) and cost should it need doing, no hidden ext... Se mer
Had an issue with a tyre. The Protyre people thought they had identified the issue and executed a repair. Sadly the issue persisited BUT ,with NO fuss they simply re-booked the car, diagnosed further,... Se mer
Företagsinformation
- Däckverkstad
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- Bilbesiktning
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- Försäljare av bilbatterier
- Försäljare av bromssystem
- Hjulinställning
Om Protyre Autocare - Stourbridge
Skrivet av företaget
Skrivet av företaget
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktuppgifter
Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, Storbritannien
- 01384 261215
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Protyre Autocare - Stourbridge
Dear Mart Wardley,
Thank you for notifying us of your concerns regarding the advice received.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you
Best regards,
Eddie
Customer Care - Protyre
Very happy
The staff was polite when entering the office. The man who did my wheel alignment, came out to explain to me what was wrong. He explained it very professionally. The price was reasonable.
8 juli 2026
Svar från Protyre Autocare - Stourbridge
Hello Karl,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service from these guys.
Friendly and pleasant at reception, with a great waiting area and a FREE drinks machine (try the super espresso coffee), with a great price to boot. On time with the work, neat, tidy and clean. I use them for my wife's requirements as well, and they have never let me down. It's Protyre's 5 star service for me every time.
6 juli 2026
Svar från Protyre Autocare - Stourbridge
Dear Ernest Callagan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Svar från Protyre Autocare - Stourbridge
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Urgent Bank holiday MOT
Got me in at short notice on a bank holiday Monday for an urgent MOT, couldnt ask for more! Fast efficient service from all...car passed too! Ace!
Thanks Protyre, recommended
3 juni 2026
Svar från Protyre Autocare - Stourbridge
Hello Ben,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Air conditioning
Booked in to get my air conditioning re gassed spent just over an hour there and then drove away with lovely cold car what more can you ask for big thanks to Donna for getting me in so quickly great service and staff thanks
3 juli 2026
Svar från Protyre Autocare - Stourbridge
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very good service
Very good service. Staff informed me how long it would take. Plenty of drinks available. Price very reasonable.
3 juli 2026
Svar från Protyre Autocare - Stourbridge
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly staff always keeping you…
Very friendly staff always keeping you informed..seating area comfortable if you want to wait for your car..just had my car serviced and all good.
29 juni 2026
Svar från Protyre Autocare - Stourbridge
Dear Mrs Pamela Parton,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Svar från Protyre Autocare - Stourbridge
Hello Mrs Johns,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Stourbridge
Hello Mr Harris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was offered plenty of time slots to…
I was offered plenty of time slots to suit and the work was completed on time
29 juni 2026
Svar från Protyre Autocare - Stourbridge
Hello Adny,
Thank you for taking the time to share your positive feedback. We are delighted to hear that you found our scheduling flexible and that the work was completed promptly by the team in centre. We appreciate your custom.
Best regards,
Eddie
Customer Care - Protyre
I enquired about an issue on my air con…
I enquired about an issue on my air con system and specifically asked if they carried out repairs or just did air con re gas. I was told they did repairs but the system would need a re gas with fluorescent dye to establish if there was a leak. Following the re gas I was informed there were no leaks. I was also told that if the system still didn’t work correctly then I would need to take the car to an air con specialist as they didn’t do repairs. Obviously I wasn’t happy with being told this as I know there’s an issue and a repair is required. I took the car back home and ordered a uv torch. The following day I ran the system and used the torch and immediately found a leak. They said there was no leak. I went to them as they area local company and we used it previously when it was chemex and we had no problems. Very disappointed as I will now have to go to a specialist and pay for another regas. We will not return.
26 juni 2026
Svar från Protyre Autocare - Stourbridge
Dear Clare Hall ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Stourbridge branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent customer service nice waiting…
Excellent customer service nice waiting area, drinks available, and the fitter kept me informed throughout the whole process, would definitely recommend .
24 juni 2026
Svar från Protyre Autocare - Stourbridge
Hello Gillian,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Stourbridge
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Dealt with quickly and reassured that…
Dealt with quickly and reassured that tyres were good in spite of warning light.
Pleased to find you up and running again following the fire. Have been using you for decades!
24 juni 2026
Svar från Protyre Autocare - Stourbridge
Hello Madeleine,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Stourbridge
Hello Karen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Stourbridge
Hello Pamela,
We are delighted you had such a experience with our team in centre. We greatly appreciate your positive review.
Best regards,
Eddie
Customer Care - Protyre
The booking process to fit new tyres…
The booking process to fit new tyres was very straightforward on the website. Reception staff very helpful and the technician was highly knowledgeable and communicative. Only 4 stars given since as part of the alignment and fitting process the car headlights had been turned from auto and the traction control setting had been disabled. All ok but didn’t realise till warning messages came up on dashboard. Would have been good if the changes had been restored.
12 juni 2026
Gold Service
I like the fact that you can book online and price was competitive. Service and feedback both excellent.
4 juni 2026
Svar från Protyre Autocare - Stourbridge
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Really helpful staff
Really helpful staff, particularly Jake. The work was undertaken on time and within expected duration.
3 juni 2026
Svar från Protyre Autocare - Stourbridge
Dear mr bodenham,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
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