Protyre Autocare - Rugby Paynes Lane Omdömen 

1 478
TrustScore 4.5 av 5

4,7

11 Paynes Lane, Rugby, CV21 2UH Rugby, Warwickshire, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Pro-tyre Rugby replaced a 1 year old tyre which had a sidewall bulge thanks a pot hole , and at a very reasonable price .

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Everything went well except the receptionist did'nt pass on my comment of which tyres needed changing.This was found out by the tyre fitter who tried to put an 18 inch tyre on a 17 inch wheel.He sorte... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

An exceptionally good experience. I needed a tyre checked before going to my father's funeral. Compassionate as the woman behind the counter was, she arranged for someone to check it immediately and... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This was the third garage I took my car to for a loud humming sound accompanied with vibration. No one else was able to find the problem but the mechanic here knew what it was and got it sorted. They... Se mer

Företaget har svarat


Företagsinformation

  1. Däckverkstad
  2. Försäljare av bromssystem
  3. Försäljare av bilbatterier
  4. Bilbesiktning
  5. Bilservice
  6. Hjulinställning

Skrivet av företaget

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktuppgifter

  • 11 Paynes Lane, Rugby, CV21 2UH, Rugby, Warwickshire, Storbritannien

  • 01788 542292

4,7

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(1 478)

35 548 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Lovely people

Lovely people. Very quick and professional and lovely coffee ☕

26 augusti 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello Julie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Pro-tyre Rugby replaced a 1 year old…

Pro-tyre Rugby replaced a 1 year old tyre which had a sidewall bulge thanks a pot hole , and at a very reasonable price .

24 augusti 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello Mark,

We would like to thank you for sharing your feedback regarding the service you received at our Rugby branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

All was good

All was good, work carried out well. Only thing wrong
was wrong registration number put on paperwork.

24 augusti 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello,

We're glad to hear the work carried out by the team in centre was good. We apologise for the incorrect registration number on the paperwork and have passed on the feedback to ensure it does not happen again in future.

Best regards,
Eddie
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

Can’t fault the service ProTyre give

Can’t fault the service ProTyre give,cheapest place for the motorcycle tyre I bought and fitted within 15 minutes of arriving 😁

19 augusti 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

Friendly staff

Pleasant, helpful and generally a pleasure to do business with.

17 augusti 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Dear George Browning,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby Paynes Lane branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Betygsatt 5 av 5 stjärnor

Very swift and efficient.

Very swift and efficient.
Friendly staff

12 augusti 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello Beverly,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Quick work

Quick work, offered a coffee, job done.

10 augusti 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Professional service

Professional service
Great coffee.

10 augusti 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello Irfan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

The staff at Rugby were very helpful in…

The staff at Rugby were very helpful in getting me sorted at very short notice. They were friendly thoughout and kept me updated with everything that was happening with my car.

3 augusti 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello Kay,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Local

Local, pleasant and efficient. Helpful and able to find availability when our vehicle dealership wouldn't

3 augusti 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello Mrs Mills,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team were able to assist you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Betygsatt 3 av 5 stjärnor

Experience

Everything went well except the receptionist did'nt pass on my comment of which tyres needed changing.This was found out by the tyre fitter who tried to put an 18 inch tyre on a 17 inch wheel.He sorted the problem when he found the correct wheel in the boot.

31 juli 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Dear Roy, 

Thank you for leaving us a review. We're pleased that the majority of your experience went well, although we are concerned to hear about the miscommunication. We have passed this feedback onto the area manager to investigate further to prevent it happening in future.

If you have any question or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Betygsatt 4 av 5 stjärnor

Tyre change review

The lady at reception was very polite and welcoming and the service was quick. I wish that the staff could’ve cleaned up a bit more as it was presented to me with marks over the tyres and grease over the alloys.

29 juli 2026
Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service, have fit me in twice. The waiting area is a quiet calm space where you can sit and work if needed.

29 juli 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello Sarah​,

We would like to thank you for sharing your feedback regarding the service you received at our Rugby branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Friendly & expert care

I was dealt with in a friendly, quick & efficient manner. My car air conditioning is fixed and working 100% now thanks to Protyre.

24 juli 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello Julia​,

We would like to thank you for sharing your feedback regarding the service you received at our Rugby branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 1 av 5 stjärnor

Failed motorcycle mot with made up…

Failed motorcycle mot with made up "major defect" then was told they couldn't touch it so I took it to a proper motorcycle test centre and they passed it. I know it's a drop in the ocean but they have lost my custom for good. Never going back!!

20 juli 2026
Omdöme utan inbjudan
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Dear Sheldon Aldridge,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

Usual professional and efficient…

Usual professional and efficient service.

27 juli 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Easy online MOT booking system

Easy online MOT booking system, completed on time and polite staff… good stuff 👍

22 juli 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Rugby branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 4 av 5 stjärnor

Always used these for my motorcycle…

Always used these for my motorcycle tyres. Good price, quick fitting.
My only gripe is the confusion on the booking system. The drop box option is for fitting to rims only not to bike. However a quick call reassured me they still fit to bike.

22 juli 2026
Betygsatt 5 av 5 stjärnor

I arrived for my cars MOT

I arrived for my cars MOT, dealt with quickly. Just over an hour and i was collecting my car again.Fantastic service. Staff were polite, great price and easy to book online.

22 juli 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello Lisa,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

All round a great garage

Easy to book online, competitive pricing, warm welcome, free hot drinks, lovely waiting room. Can watch MOT if you wish

22 juli 2026
Logotyp för Protyre Autocare - Rugby Paynes Lane

Svar från Protyre Autocare - Rugby Paynes Lane

Hello Miss Shand​,

We would like to thank you for sharing your feedback regarding the service you received at our Rugby branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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