Protyre Autocare - Rhyl Omdömen 1 239

TrustScore 4.5 av 5

4,6

Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Really happy with the service I received booked my car in for MOT and they completed the work that needed doing on my car by the next day Staff were friendly and the communication was great. I wou... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Service has been good, workers are hardworking. Job cost me more than the original quote I was given. My main complaint is the fact I was not allowed to pay with Klarna. I apreciate that they have sin... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Fantastic service in the Rhyl branch. Aircon is now working again. I would definitely recommend them, and I’ll be using them again

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had my aircon regassed at the Rhyl branch and couldn't be happier with the result. The lads and lasses kept me informed as to the progress of the job whilst I sat in the pleasant waiting area, and th... Se mer


Företagsinformation

  1. Däckverkstad
  2. Försäljare av bromssystem
  3. Försäljare av bilbatterier
  4. Bilbesiktning
  5. Bilservice
  6. Hjulinställning

Skrivet av företaget

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktuppgifter

  • Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, Storbritannien

  • 01745 777000

4,6

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

Really happy with the service I…

Really happy with the service I received booked my car in for MOT and they completed the work that needed doing on my car by the next day
Staff were friendly and the communication was great. I would defiantly recommend.

24 juni 2026
Logotyp för Protyre Autocare - Rhyl

Svar från Protyre Autocare - Rhyl

Hello Zara,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Fantastic service in the Rhyl branch

Fantastic service in the Rhyl branch. Aircon is now working again. I would definitely recommend them, and I’ll be using them again

26 juni 2026
Omdöme utan inbjudan
Logotyp för Protyre Autocare - Rhyl

Svar från Protyre Autocare - Rhyl

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Professional friendly service.

Professional, friendly service. Well pleased. Thankyou.

26 juni 2026
Logotyp för Protyre Autocare - Rhyl

Svar från Protyre Autocare - Rhyl

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Friendly and helpful staff

Friendly and helpful staff, competitive price

22 juni 2026
Logotyp för Protyre Autocare - Rhyl

Svar från Protyre Autocare - Rhyl

Hello Len,

We appreciate your 5-star review! We are delighted you had a positive experience with our in centre team.

Best regards,
Eddie
Customer Care - Protyre

Betygsatt 3 av 5 stjärnor

Service was OK except cost more than…

Service has been good, workers are hardworking. Job cost me more than the original quote I was given. My main complaint is the fact I was not allowed to pay with Klarna. I apreciate that they have since been in touch with an explanation regarding the price and the fact that Klarna is only offered with purchases on line, not in- centre, so increased my rating. However I received a vehical MOT reminder letter prior to my visit from Protyre and it gave me the option to use Protyre in store. Thanks

15 juni 2026
Logotyp för Protyre Autocare - Rhyl

Svar från Protyre Autocare - Rhyl

Dear Miss Evans ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Rhyl branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

Great service and knowledgeable staff.

Great service and knowledgeable staff.
Thanks for re gassing my air con recently, it was on discount online which helped me to book it .

12 juni 2026
Logotyp för Protyre Autocare - Rhyl

Svar från Protyre Autocare - Rhyl

Hello Debbie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

I had Ciaran who was extremely helpful…

I had Ciaran who was extremely helpful with my time. He recommended a lot to me and went above and beyond to ensure that I had everything I needed. He saw me on a very timely fashion and the service was excellent. Would highly recommend this service as the staff are very approachable.

4 juni 2026
Omdöme utan inbjudan
Logotyp för Protyre Autocare - Rhyl

Svar från Protyre Autocare - Rhyl

Hello Luke,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 1 av 5 stjärnor

Was told I needed extensive repair to…

Was told I needed extensive repair to exhaust system(which was replaced by Rhino 12months/2000 miles ago) and given estimate in excess of £300. Took the car elsewhere, exhaust just needed a joint tightening for £20. I was advised to avoid Rhino due to excessive costs but having used previously decided against that advice-I will not return to Rhino again and will advise others to avoid.

5 juni 2026
Logotyp för Protyre Autocare - Rhyl

Svar från Protyre Autocare - Rhyl

Dear Mrs Jones,

Thank you for notifying us of your concerns regarding the quoted work. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

Very pleased with my visit to Protyre

Had my aircon regassed at the Rhyl branch and couldn't be happier with the result. The lads and lasses kept me informed as to the progress of the job whilst I sat in the pleasant waiting area, and the car is now lovely and cool, even in the hottest weather. Will certainly use this company again.

3 juni 2026
Betygsatt 5 av 5 stjärnor

My first time at this garage

My first time at this garage. I was traveling back home to Scotland when my tyre pressure light came on.

I could see all the tyres were inflated - however the lights stayed on. I attended the buckley site after a quick google search.

First impressions were fantastic. The garage is in a big site - there was no parking but I could see that all the ramps were in use, the reception was full of other customers there were two people battling the phones and a 3rd dealing with every customer.

I initially thought I was going to told to book but when I started explaining my situation, Anthony took the time to listen. His attention was solely on my dilemma. Within minutes Anthony took my keys and got it on a free ramp. He check it out and checked the pressures. Thankfully all the tyres were fine and just needed inflating slightly.

I couldn’t be more thankful

I was advised my MOT was due (which I knew) - I felt I was in good hands !

An absolute credit !!

Thanks to Anthony and his team I got home safe and sound.

28 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Arrived at Protyre Rhyl today with a…

Arrived at Protyre Rhyl today with a nail in my tyre - I could see the place was busy - cars everywhere.

Went in and spoke with the chap with a beard and he advised i could be waiting up to an hour. 20 minutes later I was leaving !!

Couldn’t help me enough.

Thank you !!

28 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BEWARE BEWARE BEWARE

BEWARE BEWARE BEWARE

UPDATE 2nd June 2026. I previously took my car twice to pro tyres for 2 free checks. One for steering wheel and one for suspension. Guess what? They missed that it needed work. Needed a new O/S/F top strut mount. I knew something was wrong but wasn't sure what. Save yourself the time and hassle and use someone else

UPDATE AS per reply below, an area manager did not contact me nor was anything investigated. I just got an email from Anthony Owens who manages the place defending himself and covering his back for his manager (who was copied in) No accountability. Stay clear if you need any work doing. Don't believe the exorbant amounts they quote. Look elsewhere and shop around before believing their bs. Anthony also openly complains and bad mouths other customers, not only in front of the customers in the waiting room, but he also complains to them, going into detail how annoying another customer is. He should not be in management

UPDATE: I got the clutch sorted for £600 elsewhere with an OE standard clutch kit. Please don't get swindled by these unscrupulous people.

My Yaris needed a new clutch. Got told it was £1600 and it would take 7 hours. I knew it didn't take that long and I knew the price was daylight robbery. I left and emailed Anthony Owen the manager and asked for a break down of the costs. £100 an hour labour charge and and everything else came to £1200 which is still ridiculous and more than double the price of other garages. He then said his colleague Sam quoted me £1400 and I replied my ears work fine.

Disgustingly unprofessional. Don't bother using these guys. Especially if you are a woman. They think you are a bit thick and quote ridiculous prices like it's standard.

20 maj 2026
Logotyp för Protyre Autocare - Rhyl

Svar från Protyre Autocare - Rhyl

Dear Mandy,

Thank you for notifying us of your concerns regarding the quoted cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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