Protyre Autocare - Fareham Russel Place Omdömen 

1 508
•
TrustScore 5 av 5

4,8

Russell Place, Fareham, PO16 7SE Fareham, Hampshire, GB

•

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The team were very helpful and upfront regarding new problems that they found, and then showed me. We were notified about how long the work going to take, allowing us to go and do other things, and wa... Se mer

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Betygsatt 5 av 5 stjärnor

I ordered a tyre online and got an appointment for the following afternoon, I arrived for my appointment but unfortunately my tyre hadn't arrived. I sat watching TV and drinking free coffee waiting fo... Se mer

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Betygsatt 5 av 5 stjärnor

My car had its MOT and needed new tyres, which were booked in to do a couple of days later. As always everyone is friendly and knowledgeable and always offer a variety of appointments. They always tel... Se mer

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Betygsatt 5 av 5 stjärnor

I visited Protyre Fareham on 5th-6th October for an MOT and service and was very pleased with the experience. Jason was friendly and kept me updated throughout, so I always knew where things stood... Se mer

Företaget har svarat


Företagsinformation

  1. Däckverkstad
  2. också i
  3. Bilbesiktning
  4. Bilservice
  5. Försäljare av bilbatterier
  6. Försäljare av bromssystem
  7. Hjulinställning

Skrivet av företaget

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktuppgifter

  • Russell Place, Fareham, PO16 7SE, Fareham, Hampshire, Storbritannien

  • 01329 220743

4,8

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,8

Alla omdömen

(1 508)

33 081 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Service was very good

Service was very good, they did exactly what I hoped they would. No dramas and gave me a detailed breakdown of what I will probably need going forward

10 oktober 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Jason​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Great service! I’ll be back!!

I was very impressed with the service during my recent brake repairs. The team provided excellent customer service and kept me well informed throughout the day with clear, regular updates on the progress of the work. Communication was great from start to finish, which made the whole experience stress-free. Highly recommended.

14 oktober 2026
Omdöme utan inbjudan
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Matthew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 2 av 5 stjärnor

The time to change my 2 tyres on 2…

The time to change my 2 tyres on 2 occasions now is far to long, You have a 45 minute slot and it always take far longer by at least another 30 mins. I accept they can be busy but so why do the staff say 45 minutes when it clearly wont happen in this timscale.. Supposed to happen as a waiting appointment. Very poor.

14 oktober 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Dear Paul Janaway ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Fareham Russel Place branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

They did a thorough digital reading on…

They did a thorough digital reading on my car and found the problem was not my transmission but the auxiliary battery which they changed and my car is now running as it should.

12 oktober 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Keith,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Excellent services.

This is not my first visit to Protyre and will not be the last.I booked online for the wheel alignment service,which makes things so much easier.The work was carried out and was as usual excellent,the staff are very helpful and friendly.I will be returning when my tyres need replacing.I can only recommend there services provided.

8 oktober 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Swift, Efficient and friendly service.

Always polite staff, informative advice and friendly service.

9 oktober 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Ros,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Very friendly welcome

Very friendly welcome
Very prompt service with no hidden extras what we paid on booking was great value

7 oktober 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Catherine,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Friendly, well-communicated MOT and service at Protyre Fareham

I visited Protyre Fareham on 5th-6th October for an MOT and service and was very pleased with the experience. Jason was friendly and kept me updated throughout, so I always knew where things stood.

He was flexible about drop-off, letting me bring the car in at a time that suited me. The work was completed the same day, and the car was kept inside the garage overnight, which gave me peace of mind on security. The final cost was more than reasonable.

Clear communication, a straightforward process and a helpful manner. I'd happily use Protyre Fareham again and would recommend them to others.

6 oktober 2026
Omdöme utan inbjudan
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Josh,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Great service

Great service

7 oktober 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Mr Barnard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Excellent service

Website was easy to navigate and I purchased my tyres and booked my appointment online.
When I turned up everything was ready and waiting, simple and easy booking in.
I didn't catch the name of the man on reception but he was amazingly helpful and friendly, made me feel comfortable and at ease and would not hesitate in returning to ProTyre Fareham.

30 september 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Miss Fitzpatrick,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

I have used pro tyre fareham for tyres…

I have used pro tyre fareham for tyres and mot this year . Recommend to me by my son who is in the motor trade .
Drew and his team at Fareham are polite helpful friendly and great service is always served.

30 september 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Jackie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Everything was dealt with courteously…

Everything was dealt with courteously and professionally at a reasonable price.

30 september 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Dear J Gennings,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Fareham Russel Place branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Betygsatt 5 av 5 stjärnor

Wouldn't go anywhere else!

Our Skoda needed it's annual MOT and having had excellent service from Protyre we were always going to head to them first.
As usual, Jason and his team communicated well, explained the issues thoroughly and replaced products we needed in impeccable time. Thank you.

21 september 2026
Omdöme utan inbjudan
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Mr Agate,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Helpful and friendly staff

Helpful and friendly staff. The price was also very competitive with others in the area.
Took my other car to them a few days later to investigate a slow leak on one tyre and they quickly sorted that too.
Will be using them in future for tyres and MOT's etc.

30 september 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Andy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

An imperfect car problem dealt with perfectly

It wasn't an easy journey from dropping our car off for an MOT to getting the keys back what turned out to be the best part of three days later but the team at Protyre were great at keeping us updated and advising on the options and best course of action at all times. Special thanks to Jason who was particularly proactive in keeping us informed. It was hard but the problem was not one of their making. The solution was though and it was handled as well as we could have hoped and with good humour all the way to us picking up our keys and driving off again!

22 september 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Mr Shembry,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

The member of staff on duty

The member of staff on duty . Really friendly and helpful

28 september 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Good tyres

Good tyres. Nice price. Great service.

28 september 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Newrick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

The way I was kept informed by the…

The way I was kept informed by the manager and staff treated as a valued customer very nice team

28 september 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Alan​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Friendly service and great prices for…

Friendly service and great prices for tyres.

28 september 2026
Logotyp för Protyre Autocare - Fareham Russel Place

Svar från Protyre Autocare - Fareham Russel Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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