All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to purchase tyres and book appointment. Friendly welcome, quick and efficient service. Clean and light waiting area. A job well done! Will use again.
After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... Se mer
Företaget har svarat
Credit where it's due. On two previous occasions they told me that I didn't quite need my front tyres changed yet. This was after I had been told I needed them changed by by a multinational company, a... Se mer
Företagsinformation
- Däckverkstad
- Försäljare av bromssystem
- Försäljare av bilbatterier
- Bilbesiktning
- Bilservice
- Hjulinställning
Om Protyre Autocare - Dumfries
Skrivet av företaget
Skrivet av företaget
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktuppgifter
Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Storbritannien
- 01387 254433
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant service
1 april 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Tyres were left with different…
Tyres were left with different pressures and to much in 1 of them.
1 april 2026
Svar från Protyre Autocare - Dumfries
Dear Mr Whiteside ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Dumfries branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards
Kayliegh
Customer care - Protyre
Swift no nonsense service with a…
Swift no nonsense service with a quality reasonable price
27 mars 2026
The staff were efficient
The staff were efficient, polite and the job was completely quickly and my car left neat and tidy
25 mars 2026
Good price and service
23 mars 2026
Excellent service as always
Excellent service as always. Needed a new battery. Very helpful and friendly staff. Fitted the battery very quickly.
6 mars 2026
Happy Customer
A good selection of tyres at a competitive price. Staff were very professional and I am more than happy to recommend this company to anyone.
11 mars 2026
Superb visit
Superb visit . Dealt with promptly and efficiently. Will use again in future . I recommend this company.
24 februari 2026
Svar från Protyre Autocare - Dumfries
Dear Eric Ian,
We're happy to hear that your visit was superb, and we appreciate your kind recommendation.
We are glad you were dealt with promptly and efficiently.
We look forward to welcoming you again at our Dumfries branch in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service by the lads
2 mars 2026
Bridgestone Tyres
Easy to order. Tyres were brought to Annan Rd on time and job completed professionally
2 mars 2026
I have dealt with the Dumfries depot…
I have dealt with the Dumfries depot for many years and have always found them very careful with my cars.
Sometimes their price was slightly higher than other suppliers but due to the above, my loyalty lies with the Dumfries depot
2 mars 2026
Fast and efficient service from the…
Fast and efficient service from the manager and his team. Manager super friendly and happy to help with issues I had. Did a check over my car for me and picked of on a developing issue that ment I could get it sorted before it became more serious.
27 februari 2026
Omdöme utan inbjudan
I delivered car early
I delivered car early. Then left it and was told it would be ready in an hour. Left one and a half hours because didn’t want to hassle. Got back car still not done. Waited another hour. Was told wheel alignment couldn’t be done due to an issue with car. I asked if they could mend. They said they would call me back later that day to arrange appointment. No call back. No refund for wheel alignment. Im pretty miffed to be honest. Three stars was generous really
25 februari 2026
Svar från Protyre Autocare - Dumfries
Dear Annie Butterworth,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Email accounts mixed up!
I received an email invoice that was not in my name and I have not been in Protyre for over a year.
The car listed on the invoice is not owned by me…
I emailed the shop to this effect and have had no reply as of yet….
23 februari 2026
Svar från Protyre Autocare - Dumfries
Dear Customer,
We are sorry to hear that you have received an invoice that is not in your name, especially as you have not visited Protyre for over a year and do not own the vehicle listed. We completely understand your concern.
We would really appreciate the opportunity to follow this up with you,; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk with your vehicle registration and contact number, a member of the team will then be in touch.
We apologise for any inconvenience this may have caused.
Kind regards,
Kayleigh
Customer Care – Protyre
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.