Excellent service, as I arrived without an appointment with a tyre pressure warning light on. I was given info about what they would need to do to check what the problem was. I knew I need two new ty... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Booking really easy over the Internet,booked for 08.30 had to wait around ten minutes due to other customers waiting but overall great service hassle free lovely people to deal with,only waited hour,... Se mer
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Efficient service, tyres were in stock to be fitted and there wasn't too long to wait. The wheel balancing was accurate, not everyone manages this first time. A minor point was that the VAT invo... Se mer
Second time coming here, Great service from start to finish. The team were friendly, knowledgeable, and got my tyres sorted quickly at a fair price. Everything was explained clearly, and the work was... Se mer
Företaget har svarat
Företagsinformation
- Däckverkstad
- Försäljare av bromssystem
- Försäljare av bilbatterier
- Bilbesiktning
- Bilservice
- Hjulinställning
Om Protyre Autocare - Carlisle Broadway
Skrivet av företaget
Skrivet av företaget
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktuppgifter
88 Kingstown Broadway, Carlisle, CA3 0HA, Carlisle, Cumbria, Storbritannien
- 01228 529656
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Protyre Autocare - Carlisle Broadway
Dear Kopa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Carlisle Broadway branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Booked air con refill online for…
Booked air con refill online for Carlisle Kingstown Branch. Arrived at allotted slot, car taken straight away to have the gas replaced.
Sorted and refund in just over 30+ minutes. Staff very friendly and air con 100% colder than it was.
1 juni 2026
Poor Time keeping
Made booking for a MoT turned up on time and told it would take 1 hour.
Returning after 1 hour, the car had just started the MoT and we waited another hour before it was ready
If we have to make appointments then please stick to the times agreed
1 juni 2026
Svar från Protyre Autocare - Carlisle Broadway
Dear Gretna,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Very good price for the tyres and…
Very good price for the tyres and fitting. Treys fitted and balanced as agreed within allocated designated time window.
19 maj 2026
booked a time slot- 8-30
booked a time slot- 8-30, when I arrived I was told 8-30 was a drop off time and not a fixed start time work started on time after complaining , otherwise all O.K
25 maj 2026
Booking process easy and price…
Booking process easy and price reasonably competitive. On the day it took a very long time beyond appointed time to start the job. 2 of 3 advisories were spurious and motivation behind them questionnable (E.g. Brake discs worn at 3000miles). Will avoid in future.
20 maj 2026
Svar från Protyre Autocare - Carlisle Broadway
Dear Stephen Halpin ,
Thank you for your feedback. We are sorry to hear that your recent visit to our Carlisle Broadway branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Easy to book an appointment online
Easy to book an appointment online, polite and friendly staff on reception and good communication
13 maj 2026
Tyres to suit you.us attention good…
Prompt courteous attention good facilities for customers.
13 maj 2026
Excellent service
Despite it being the Saturday of the Bank Holiday weekend and being a walk in the lads were brilliant and had two new tyres fitted in jig time. Excellent service, friendly and efficient team and a half decent freebie coffee! Thanks guys.
6 maj 2026
Excellent service and payment options
28 januari 2026
Amazing!!
They are always fantastic in here, fantastic service, staying longer than needed and being really understanding when things go wrong with your car.
2 maj 2026
perfect job
6 maj 2026
Very helpful and understanding service…
Very helpful and understanding service and staff .
4 maj 2026
Mot, and brake fluid change
Booking online, good price, and kept informed, initially was told a lower foglight was not working, but when I got there to collect car, they had got it working, some garages would have wanted to fit a replacement.
29 april 2026
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