Protyre Autocare - Canterbury Omdömen 

852
TrustScore 4.5 av 5

4,7

Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX Canterbury, Kent, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Luke and Lewis always do an incredible job keeping me updated regarding service. As well as going the extra mile to fit me in on numerous occasions. I recommend protyre highly and would highly su... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

All the staff were incredibly helpful and friendly. Service was quick and great coffee machine in the waiting area whilst I waited. Would definitely recommend this place over anywhere else locally.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Re... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Protyre have taken over this garage so I’ve never used them before. I was very impressed with the service I received from Luke. Turned out I had a bald tyre and a slow flat tyre 😀. He sorted it ou... Se mer

Företaget har svarat


Företagsinformation

  1. Däckverkstad
  2. Försäljare av bromssystem
  3. Försäljare av bilbatterier
  4. Bilbesiktning
  5. Bilservice
  6. Hjulinställning

Skrivet av företaget

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktuppgifter

  • Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX, Canterbury, Kent, Storbritannien

  • 01227 455548

4,7

Utmärkt

TrustScore 4.5 av 5

852 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(852)

33 287 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Had a last minute issue

Had a last minute issue, and Luke and the team could not have been more accommodating. Friendly, professional service, with everything done to help and get me back on the road. Fully recommend

23 juni 2026
Omdöme utan inbjudan
Logotyp för Protyre Autocare - Canterbury

Svar från Protyre Autocare - Canterbury

Hello Keith,

We are so pleased to hear we could assist you with your last-minute issue. We are glad our in centre team provided friendly, professional service to get you back on the road. Thank you for your kind recommendation!

Best regards,
Eddie
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

I've used Protyre Canterbury many times…

I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Reception are polite and attentive. Throughout the duration of my visits I am kept informed of what is happening and there are never any little surprises on the final invoice with everything itemised and in plain English. Thanks!

23 juni 2026
Omdöme utan inbjudan
Logotyp för Protyre Autocare - Canterbury

Svar från Protyre Autocare - Canterbury

Hello Marc,

We are so pleased to hear about your consistently excellent experiences at our Canterbury centre over the years. It is wonderful to know our technicians' knowledge and pride in their work, along with our reception team's politeness, have made such a positive impression. We truly appreciate your kind words about our service. Thank you for your continued trust in us!

Best regards,
Eddie
Customer Care - Protyre

Betygsatt 4 av 5 stjärnor

Failed MOT on a tyre

Failed MOT on a tyre. Managed to get a tyre delivered same day and fitted for a price.

Very friendly front member of staff, he was great. The other staff don't seem to want anything to do with customers and that's quite apparent. Not that it's really an issue.

17 juni 2026
Betygsatt 5 av 5 stjärnor

Very prompt and courteous help and advice

Very prompt and courteous help and advice from staff. Have used this company previously and always return for any problems with our cars. Prices are very reasonable and would highly recommend.

17 juni 2026
Omdöme utan inbjudan
Logotyp för Protyre Autocare - Canterbury

Svar från Protyre Autocare - Canterbury

Hello Susan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Thank you for helping me out when I had…

Thank you for helping me out when I had a flat tire when I was due to set off to Le Mans for the 24hr you provided me with great service and I managed to catch a slight later than scheduled ferry I had a really great time thanks to your excellent customer service

17 juni 2026
Logotyp för Protyre Autocare - Canterbury

Svar från Protyre Autocare - Canterbury

Hello Matthew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

What a great place to have tyres…

What a great place to have tyres fitted. Staff are extremely friendly and helpful and they will find an amazing deal on tyres for you. The coffee machine in the lovely waiting room (where you can also view your car on screen) is super easy to use, delicious and free! Bonus! Try this place, I`m sure you won`t be disappointed.

16 juni 2026
Omdöme utan inbjudan
Logotyp för Protyre Autocare - Canterbury

Svar från Protyre Autocare - Canterbury

Hello Rebecca,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Great service and superb customer…

Great service and superb customer relations
MOT tester very thorough

12 juni 2026
Logotyp för Protyre Autocare - Canterbury

Svar från Protyre Autocare - Canterbury

Hello John and Katy,

We are delighted to hear you received great service and superb customer relations from the team in centre. We appreciate your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Betygsatt 1 av 5 stjärnor

Tyre was damaged on fitting

Tyre was damaged on fitting. When reported next day they tried to blame fault on manufacturer and offered no support leaving me with a huge bulge on tyre and not safe to drive.

12 juni 2026
Logotyp för Protyre Autocare - Canterbury

Svar från Protyre Autocare - Canterbury

Dear Roy Steer,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Betygsatt 2 av 5 stjärnor

It took 1hr 40 minutes to regas the air…

It took 1hr 40 minutes to regas the air con. Staff were friendly.

12 juni 2026
Logotyp för Protyre Autocare - Canterbury

Svar från Protyre Autocare - Canterbury

Dear ICTS ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Canterbury branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

Very good service

Very good service, very polite & Called me prior to visit to inform me that the work would be delayed as they were waiting for a delivery. Phoned when job was complete to let me know my car was ready to be picked up.

3 juni 2026
Logotyp för Protyre Autocare - Canterbury

Svar från Protyre Autocare - Canterbury

Hello,

Thank you for taking the time to share your positive feedback!

We are delighted to hear that you were kept informed about the delay and that the team in centre communicated effectively regarding your car's readiness. We appreciate your kind words about our service.

Best regards,
Eddie
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

Excellent service from Protyre

Excellent service from Protyre from start to finish. They went above and beyond to help me and made the whole experience stress-free. The waiting area was lovely and clean, which is quite rare to find, and I was even offered a nice hot drink while I waited. Fantastic customer service, friendly staff, and I would highly recommend them. Thank you again!

4 juni 2026
Omdöme utan inbjudan
Logotyp för Protyre Autocare - Canterbury

Svar från Protyre Autocare - Canterbury

Dear Danielle Bibi,

Thank you for taking the time to share your really positive feedback!

We are so pleased to hear you had an excellent experience and found our customer service to be fantastic.

It's wonderful to know you appreciated the clean waiting area and the hot drink.

We are delighted that we could make your experience stress-free at our Canterbury branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Betygsatt 5 av 5 stjärnor

Had my car mot today I had too give it…

Had my car mot today I had too give it 5 stars as the staff was very efficient, lovely clean waiting room with lovely coffee on hand, a tv where you watch your car having it’s mot, went above my expectations will definitely use them again and a good price for the service I received

3 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Being able to book an MOT check at very…

Being able to book an MOT check at very short notice. Inspection was handled within five minutes of dropping the car off and completed in 45 minutes. The cost of £34 approx was half that quoted by the car’s brand service facility where I was told the car would need to be left all day. No brainer to use protyre again.

8 maj 2026
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. I needed my wheels balancing before I went on holiday and they fitted me in the next day. Also they’re really friendly and helpful. Just the best!

9 maj 2026
Betygsatt 1 av 5 stjärnor

Not happy with service.

Not happy with service.
Aircon still not working.
Can't get it sorted out.

4 maj 2026
Logotyp för Protyre Autocare - Canterbury

Svar från Protyre Autocare - Canterbury

Dear Kim Brooks,

We're sorry to hear that your aircon is still not working. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer