The gentleman behind the counter checked all tyres and confirmed I only needed one replacing. They checked the air pressure in all the tyres after fitting it and did an analysis of the tread on them a... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went in one day to enquire about a rattle i had under the car , one of the lads had a look told me it was to do with the exhaust, Martin made enquiries on the phone to get parts and gave me an appo... Se mer
Excellent service Staff are best around courteous, polite nothing is ever too much trouble. They will always try to give you a price before doing any work so its not too much of a shock.
Företaget har svarat
Had a flat tyre. Called to see if they could fit me in and an hour later I was back home having had the tyre repaired. Vehicle health check (tyre depth & condition,brake inspection) conducted and re... Se mer
Företaget har svarat
Företagsinformation
- Däckverkstad
- Försäljare av bromssystem
- Försäljare av bilbatterier
- Bilbesiktning
- Bilservice
- Hjulinställning
Om Protyre Autocare - Barnstaple
Skrivet av företaget
Skrivet av företaget
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktuppgifter
97a Newport Road, Barnstaple, EX32 9BE, Barnstaple, North Devon, Storbritannien
- 01271 324406
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Polite and helpful staff
Polite and helpful staff. Quick to solve problem and gave me an appointment same day to get sorted
23 juli 2026
Svar från Protyre Autocare - Barnstaple
Hello Susan,
We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Busy but dealt with efficiently
Busy but dealt with efficiently, didn’t book just turned up and not kept waiting too long
27 juli 2026
Svar från Protyre Autocare - Barnstaple
Hello Janet,
We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Effortless and spot on customer service
I dealth with Mark and it came across that nothing was too much trouble including switching days for the tyees to be fitted. I had such good service previously that I had no hesitation about going back. I was not disappointed.
23 juli 2026
Svar från Protyre Autocare - Barnstaple
Hello Adrian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Martin and the team were super helpful…
Martin and the team were super helpful with a problem I had with my aircon.
Thankyou for the quick fix!
27 juli 2026
Svar från Protyre Autocare - Barnstaple
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Barnstaple
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Martin and the team always make you…
Martin and the team always make you feel valued as a customer and nothing is ever to much trouble. The team should be applauded for their customer care and focus.
22 juli 2026
Svar från Protyre Autocare - Barnstaple
Hello Len,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Barnstaple
Hello Gemma,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff were very welcoming and…
The staff were very welcoming and informative. Great service.
20 juli 2026
Svar från Protyre Autocare - Barnstaple
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I always use Protyre
I always use Protyre. They give an honest assessment of the state of my tyres without pushing for replacement. When I do replace, they are competitive and efficient. I have use them for 26 years!
20 juli 2026
Svar från Protyre Autocare - Barnstaple
Hello Mr McKee,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I had a punctured tyre
I had a punctured tyre, I went there to see what they can do, Martin and his team sort me out with the puncture until next day when they install 4 brand new ones. Very good costumer service from them and I highly recommend to go there.
15 juli 2026
Svar från Protyre Autocare - Barnstaple
Hello Florin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Barnstaple
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Was seen at short notice
Was seen at short notice. That was really appreciated. I have used the branch many times over the years and will continue to do so.
13 juli 2026
Svar från Protyre Autocare - Barnstaple
Hello Ian,
We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Barnstaple
Hello Christopher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great customer service I use them regularly I have never received any bad advice.
13 juli 2026
Svar från Protyre Autocare - Barnstaple
Hello Mr Senior,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great Service
I was recommended to go to Protyre and this was my 3rd visit. The chaps on the Reception are so helpful and easy to talk to about whatever problems you have with your car. Totally satisfied with the service. Thankyou.
3 juli 2026
Svar från Protyre Autocare - Barnstaple
Hello Pat,
We are delighted to hear that you are totally satisfied with the service you received during your third visit. It's wonderful to know that our reception team at Barnstaple was helpful and easy to talk to. Thank you for your positive feedback.
Best regards,
Eddie
Customer Care - Protyre
Always quick and whatever is being done…
Always quick and whatever is being done is done well. Always a pleasure
1 juli 2026
Svar från Protyre Autocare - Barnstaple
Hello Emilie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Barnstaple
Dear Charles,
Thank you very much for leaving us this 5-star review.
We are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to welcome you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Svar från Protyre Autocare - Barnstaple
Dear Mr Muir,
We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.
We are delighted that the team provided friendly service and completed your tyre replacements efficiently at the booked time.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Svar från Protyre Autocare - Barnstaple
Hello Kelvin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Online booking not fit for purpose…
I booked a slot online to fit a pair of new tyres. When I picked the car up I was advised that the tracking was out and needed to be rectified. The manager told me I should book a slot online when I got home..which I duly did. When I returned for the booked 1pm slot I was told by the manager that there would be an hour's wait because all the ramps were busy. When I asked what the point of an online booking was if it couldn't be honoured,rather than apologising the manager just launched into a tirade of abuse in front of other customers suggesting I find him some extra ramps if I wanted quicker service. "Right,I'm going round chuck all the other vehicles off so this selfish customer can jump the queue!" In the end the job was completed in half an hour while I waited. Under the previous non booking scenario I would have just brought the car in and waited or if I didn't have an hour 90 minutes to spare,as was the case this time, I would have left and either gone elsewhere or come back another time. Basically,my point is that the protyre online booking..and paying in advance...is not fit for purpose.
30 juni 2026
Svar från Protyre Autocare - Barnstaple
Dear John Davies ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Barnstaple branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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